Desert Regional Medical Center D/P SNF
1150 North Indian Canyon Drive, Palm Springs, CA 92262 · Riverside County · 32 certified beds · avg 19 residents/day · certified since Mar 28, 1990
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, facility-wide · Feb 29, 2024 · F-0812
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Why it matters: Unsafe food handling is one of the most common causes of food poisoning, which can be dangerous for frail residents.
Severity (L): A life-threatening or extremely dangerous situation existed throughout the facility. The single most serious citation CMS can issue.
Corrected: Apr 12, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (22)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 11, 2026 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Jun 11, 2026 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Jun 11, 2026 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Jun 11, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Aug 21, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 21, 2025 | F · Potential for harm, facility-wide | The facility did not dispose of garbage and refuse properly. |
| Aug 21, 2025 | E · Potential for harm, repeated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Aug 21, 2025 | E · Potential for harm, repeated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Aug 21, 2025 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Aug 21, 2025 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Aug 21, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 21, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 14, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Aug 1, 2024 | D · Potential for harm, one-off | The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. · from a complaint |
| Feb 29, 2024 | ▲ L · Immediate jeopardy, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 29, 2024 | F · Potential for harm, facility-wide | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Feb 29, 2024 | F · Potential for harm, facility-wide | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
| Feb 29, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 29, 2024 | E · Potential for harm, repeated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. |
| Feb 29, 2024 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Feb 29, 2024 | D · Potential for harm, one-off | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. |
| Jan 3, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 9 | 1 | L ▲ |
| 2025 | 9 | 0 | F |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $14,043, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Feb 29, 2024 | Fine | $14,043 |
| Feb 29, 2024 | Payment Denial | 14 days from Mar 29, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 8.26 | 4.31 | 3.95 | top 1% in California; top 1% in the U.S. |
| Registered Nurse hours | 5.36 | 0.61 | 0.69 | top 1% in California; top 1% in the U.S. |
| Weekend total nurse staffing | 6.74 | 3.90 | 3.50 | top 1% in California; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 3.82 | 0.51 | 0.48 | top 1% in California; top 1% in the U.S. |
| Total nursing staff turnover (%) | 15.8 | 36.7 | 45.8 | top 3% in California; top 1% in the U.S. |
| RN turnover (%) | 13.6 | 38.1 | 42.9 | top 10% in California; top 7% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 8.10, RN 5.26, weekend 6.61. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Health Services Network Hospitals, INC. | Organization | Indirect Ownership Interest | NOT APPLICABLE | 10/14/2014 |
| Tenet California INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 10/05/2009 |
| Tenet Healthcare Corporation | Organization | Indirect Ownership Interest | NOT APPLICABLE | 10/05/2009 |
| Burkett, Joshua | Individual | Corporate Officer | NOT APPLICABLE | 10/20/2024 |
| Ditoro, Michael | Individual | Corporate Officer | NOT APPLICABLE | 04/06/2025 |
| Ditoro, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/06/2025 |
| Ditoro, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 10/13/2025 |
| Gulle, Apollo Lester | Individual | ADP of the SNF | NOT APPLICABLE | 10/15/2025 |
| Mack, Kristina | Individual | Corporate Officer | NOT APPLICABLE | 07/24/2008 |
| Pagano, Angelo | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2024 |
| Smith, Sharilee | Individual | Corporate Director | NOT APPLICABLE | 03/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Can I see where garbage is stored and how often it's removed?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| California Nursing & Rehabilitation Center | 0.8 mi | Palm Springs, CA | ★☆☆☆☆ | 1/5 | |
| Palm Springs Healthcare & Rehabilitation Center | 1.7 mi | Palm Springs, CA | ★★★★☆ | 4/5 | |
| Premier Care Center for Palm Springs | 2.8 mi | Palm Springs, CA | ★☆☆☆☆ | 1/5 | |
| Bayshire Rancho Mirage | 8.4 mi | Rancho Mirage, CA | ★★★★☆ | 4/5 | |
| Rancho Mirage Health and Rehabilitation Center | 10.2 mi | Rancho Mirage, CA | ★★★★☆ | 4/5 | |
| Monterey Palms Health Care Center | 12.1 mi | Palm Desert, CA | ★★★☆☆ | 2/5 | |
| Desert Springs Post Acute | 13.2 mi | Palm Desert, CA | ★☆☆☆☆ | 1/5 | |
| The Springs Healthcare Center at the Carlotta | 13.6 mi | Palm Desert, CA | ★★★★★ | 4/5 | |
| Joshua Tree Post Acute | 19.2 mi | Yucca Valley, CA | ★★★★☆ | 4/5 | |
| Desert Mountain Care Center | 19.7 mi | Indio, CA | ★★★☆☆ | 3/5 | |
| Indian Canyon Post Acute | 19.9 mi | Yucca Valley, CA | ★★★★☆ | 4/5 | |
| Desert Springs Healthcare & Wellness Centre | 20.0 mi | Indio, CA | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 555417.