Ozanam Hall of Queens Nursing Home INC
42 41 201st Street, Bayside, NY 11361 · Queens County · 432 certified beds · avg 406 residents/day · certified since Sep 10, 1972
Part of chain: CARMELITE SISTERS FOR THE AGED AND INFIRMED (3 facilities, chain avg rating 3.7★)
3/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
3.56
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Jul 19, 2022 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Jul 19, 2022 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Jul 19, 2022 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jul 19, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jul 19, 2022 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 21, 2019 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Oct 21, 2019 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Oct 21, 2019 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Oct 21, 2019 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 21, 2019 | C · Minimal risk, facility-wide | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 5 | 0 | D |
| 2022 | 5 | 0 | E |
| 2024 | 7 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.56 | 3.58 | 3.95 | top 42% in New York; bottom 40% in the U.S. |
| Registered Nurse hours | 0.84 | 0.68 | 0.69 | top 18% in New York; top 25% in the U.S. |
| Weekend total nurse staffing | 3.33 | 3.13 | 3.50 | top 31% in New York; bottom 49% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.66 | 0.48 | 0.48 | top 18% in New York; top 19% in the U.S. |
| Total nursing staff turnover (%) | 30.3 | 40.3 | 45.8 | top 30% in New York; top 15% in the U.S. |
| RN turnover (%) | 24.4 | 39.8 | 42.9 | top 18% in New York; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.49, RN 0.82, weekend 3.26. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Carmelite Sisters for the Aged and Infirm, INC. | Organization | 5% or Greater Direct Ownership Interest | 50% | 06/14/1967 |
| Roman Catholic Disocese of Brooklyn | Organization | 5% or Greater Direct Ownership Interest | 50% | 03/18/1969 |
| Bowden, Mary | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2015 |
| Bowden, Mary | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2015 |
| Bowden, Mary | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2015 |
| Brennan, Robert | Individual | Corporate Director | NOT APPLICABLE | 11/30/2021 |
| Carmelite Sisters for the Aged and Infirm, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 06/14/1967 |
| Devlin, Leslee | Individual | Corporate Director | NOT APPLICABLE | 06/11/2007 |
| Domino, Leda | Individual | Corporate Director | NOT APPLICABLE | 04/09/2025 |
| Fonti, Joseph | Individual | Corporate Officer | NOT APPLICABLE | 05/09/2023 |
| Gathers, Patricia | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Haley, Margaret | Individual | Corporate Director | NOT APPLICABLE | 04/09/2025 |
| Haley, Margaret | Individual | Corporate Officer | NOT APPLICABLE | 04/09/2025 |
| Heery, Mary | Individual | Corporate Director | NOT APPLICABLE | 03/01/2015 |
| Heery, Mary | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2015 |
| Kasper, Rose | Individual | Corporate Director | NOT APPLICABLE | 03/01/2015 |
| Keating, Patrick | Individual | Corporate Officer | NOT APPLICABLE | 05/27/2020 |
| Lynch, Patricia | Individual | Corporate Director | NOT APPLICABLE | 05/02/1989 |
| McAleer, Marty | Individual | Corporate Director | NOT APPLICABLE | 06/01/2018 |
| McWeeney, Brian | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 12/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How are residents and families included in care plan meetings, and how often do those meetings happen?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| St Mary's Hospital for Children | 0.8 mi | Bayside, NY | ★★★★★ | 4/5 | |
| The Grand Rehabilitation and Nursing at Queens | 1.9 mi | Whitesone, NY | ★★★★☆ | 4/5 | |
| Elmhurst Care Center, INC, | 2.1 mi | East Elmhurst, NY | ★★★★☆ | 4/5 | |
| Bridge View Nursing Home | 2.2 mi | Whitestone, NY | ★★★★☆ | 4/5 | |
| The Pavilion at Queens for Rehabilitation & Nursin | 2.4 mi | Flushing, NY | ★★★☆☆ | 2/5 | |
| Long Island Care Center INC | 2.4 mi | Flushing, NY | ★★★★★ | 4/5 | |
| Franklin Center for Rehabilitation and Nursing | 2.4 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| Sapphire Center for Rehabilitation & Nursing of Ce | 2.4 mi | Flushing, NY | ★★☆☆☆ | 1/5 | |
| Little Neck Care Center | 2.5 mi | Little Neck, NY | ★★☆☆☆ | 1/5 | |
| Waterview Nursing Care Center | 2.5 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| Woodcrest Rehab & Residential H C Center, L L C | 2.5 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| Cliffside Rehab & Residential Health Care Center | 2.5 mi | Flushing, NY | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335363.