How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Ozanam Hall of Queens Nursing Home INC
42 41 201st Street, Bayside, NY 11361 (opens Google Maps) · Queens County · (718) 423-2000· 432 certified beds · avg 406 residents/day · certified since Sep 10, 1972 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CARMELITE SISTERS FOR THE AGED AND INFIRMED (3 facilities, chain avg rating 3.7★)
3/5
Health inspection rating (on-site)
inspected Oct 3, 2024
0
Serious findings on record
$0
Fines, last 3 years
3.56
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. F-0553
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. F-0677
View all 17 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Oct 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · F-0553 |
| Oct 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Oct 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Oct 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Oct 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Oct 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Jul 19, 2022 | E · Potential for more than minimal harm, pattern | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725 |
| Jul 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Jul 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jul 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jul 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Oct 21, 2019 | D · Potential for more than minimal harm, isolated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Oct 21, 2019 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Oct 21, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Oct 21, 2019 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Oct 21, 2019 | C · Potential for minimal harm, widespread | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. · F-0577 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).
All citationsSerious citations (G–L)
2019
All citations: 5
Serious citations (G–L): 0
2022
All citations: 5
Serious citations (G–L): 0
2024
All citations: 7
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 5 | 0 | D |
| 2022 | 5 | 0 | E |
| 2024 | 7 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.56
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 0.84
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.33
New York average: 3.13
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.56 | 3.58 | 3.95 | top 42% in New York; bottom 40% in the U.S. |
| Registered Nurse hours | 0.84 | 0.68 | 0.69 | top 18% in New York; top 25% in the U.S. |
| Weekend total nurse staffing | 3.33 | 3.13 | 3.50 | top 31% in New York; bottom 49% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.66 | 0.48 | 0.48 | top 18% in New York; top 19% in the U.S. |
| Total nursing staff turnover (%) | 30.3 | 40.3 | 45.8 | top 30% in New York; top 15% in the U.S. |
| RN turnover (%) | 24.4 | 39.8 | 42.9 | top 18% in New York; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.49, RN 0.82, weekend 3.26.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.49 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Ozanam Hall of Queens Nursing Home INC. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Carmelite Sisters for the Aged and Infirm, INC. | Organization | 5% or Greater Direct Ownership Interest | 50% | 06/14/1967 |
| Roman Catholic Disocese of Brooklyn | Organization | 5% or Greater Direct Ownership Interest | 50% | 03/18/1969 |
| Bowden, Mary | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2015 |
| Bowden, Mary | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2015 |
| Bowden, Mary | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2015 |
| Brennan, Robert | Individual | Corporate Director | NOT APPLICABLE | 11/30/2021 |
| Carmelite Sisters for the Aged and Infirm, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 06/14/1967 |
| Devlin, Leslee | Individual | Corporate Director | NOT APPLICABLE | 06/11/2007 |
| Domino, Leda | Individual | Corporate Director | NOT APPLICABLE | 04/09/2025 |
| Fonti, Joseph | Individual | Corporate Officer | NOT APPLICABLE | 05/09/2023 |
| Gathers, Patricia | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Haley, Margaret | Individual | Corporate Director | NOT APPLICABLE | 04/09/2025 |
| Haley, Margaret | Individual | Corporate Officer | NOT APPLICABLE | 04/09/2025 |
| Heery, Mary | Individual | Corporate Director | NOT APPLICABLE | 03/01/2015 |
| Heery, Mary | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2015 |
| Kasper, Rose | Individual | Corporate Director | NOT APPLICABLE | 03/01/2015 |
| Keating, Patrick | Individual | Corporate Officer | NOT APPLICABLE | 05/27/2020 |
| Lynch, Patricia | Individual | Corporate Director | NOT APPLICABLE | 05/02/1989 |
| McAleer, Marty | Individual | Corporate Director | NOT APPLICABLE | 06/01/2018 |
| McWeeney, Brian | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 12/01/2025 |
Showing 20 of 31 parties CMS has on file for this facility; 11 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Carmelite Sisters for the Aged and Infirmed — 3 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- D'youville Care for Advanced Therapy — Lowell, MA · overall 5/5
- Mount Carmel Care Center — Lenox, MA · overall 3/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How are residents and families included in care plan meetings, and how often do those meetings happen?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 30% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 31 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 257 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| St Mary's Hospital for Children | 0.8 mi | Bayside, NY | ★★★★★ | 4/5 | |
| The Grand Rehabilitation and Nursing at Queens | 1.9 mi | Whitesone, NY | ★★★★☆ | 4/5 | |
| Elmhurst Care Center, INC, | 2.1 mi | East Elmhurst, NY | ★★★★☆ | 4/5 | |
| Bridge View Nursing Home | 2.2 mi | Whitestone, NY | ★★★★☆ | 4/5 | |
| The Pavilion at Queens for Rehabilitation & Nursin | 2.4 mi | Flushing, NY | ★★★☆☆ | 2/5 | |
| Long Island Care Center INC | 2.4 mi | Flushing, NY | ★★★★★ | 4/5 | |
| Franklin Center for Rehabilitation and Nursing | 2.4 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| Sapphire Center for Rehabilitation & Nursing of Ce | 2.4 mi | Flushing, NY | ★★☆☆☆ | 1/5 | |
| Little Neck Care Center | 2.5 mi | Little Neck, NY | ★★☆☆☆ | 1/5 | |
| Waterview Nursing Care Center | 2.5 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| Woodcrest Rehab & Residential H C Center, L L C | 2.5 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| Cliffside Rehab & Residential Health Care Center | 2.5 mi | Flushing, NY | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Queens, NY — 56 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Park Nursing Home — Rockaway Park, NY · overall 2/5
- Park Terrace Care Center — Corona, NY · overall 2/5
- Parker Jewish Institute for Health Care & Rehab — New Hyde Park, NY · overall 5/5
- Peninsula Nursing and Rehabilitation Center — Far Rockaway, NY · overall 2/5
- Premier Nursing and Rehab Center of Far Rockaway — Far Rockaway, NY · overall 3/5
- Promenade Rehabilitation and Health Care Center — Rockaway Park, NY · overall 2/5
- Queen of Peace Residence — Queens Village, NY · overall 5/5
- Queens Boulevard Extended Care Facility — Woodside, NY · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335363.