Mount Carmel Care Center

How to file a complaint about care →

1 fine totaling $46,410.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.10, RN 0.68, weekend 3.85.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.10 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

All 13 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Carmelite Sisters for the Aged and Infirmed — 3 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Ozanam Hall of Queens Nursing Home INC — Bayside, NY · overall 3/5
• D'youville Care for Advanced Therapy — Lowell, MA · overall 5/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "How are residents and families included in care plan meetings, and how often do those meetings happen?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
• "How often does the attending doctor physically see each resident, and how is that documented?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 73% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 13 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Berkshire, MA — 13 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• North Adams Commons Nursing & Rehabilitation Cente — North Adams, MA · overall 5/5
• Williamstown Commons Nursing & Rehab — Williamstown, MA · overall 3/5
• Berkshire Rehabilitation & Skilled Care Center — Sandisfield, MA · overall 2/5abuse

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Lenox →