How to file a complaint about care →
No fines or payment denials in the published 3-year window.
142 27 Franklin Avenue, Flushing, NY 11355 (opens Google Maps) · Queens County · (718) 670-3400· 320 certified beds · avg 310 residents/day · certified since Dec 1, 1974 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Jul 23, 2019 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Sep 20, 2019 (Deficient, Provider has date of correction)
Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint F-0610
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| May 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| May 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Feb 28, 2024 | E · Potential for more than minimal harm, pattern | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · F-0553 |
| Feb 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Feb 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Feb 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Feb 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Jan 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jan 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jul 23, 2019 | ▲ G · Actual harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600 |
| Jul 23, 2019 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jul 23, 2019 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
Citations from standard inspections increased between the last two inspection cycles (2 → 5).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 1 | G ▲ |
| 2022 | 2 | 0 | D |
| 2024 | 6 | 0 | E |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.21 | 3.58 | 3.95 | bottom 38% in New York; bottom 22% in the U.S. |
| Registered Nurse hours | 0.88 | 0.68 | 0.69 | top 16% in New York; top 22% in the U.S. |
| Weekend total nurse staffing | 2.79 | 3.13 | 3.50 | bottom 37% in New York; bottom 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.61 | 0.48 | 0.48 | top 22% in New York; top 22% in the U.S. |
| Total nursing staff turnover (%) | 30.1 | 40.3 | 45.8 | top 29% in New York; top 14% in the U.S. |
| RN turnover (%) | 31.3 | 39.8 | 42.9 | top 34% in New York; top 32% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.99, weekend 3.14.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.62 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Franklin Center for Rehabilitation and Nursing. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Fasten, Naftali | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2023 |
| Murray, Derek | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/02/2010 |
| Nakdimen, Shelly | Individual | General Partnership Interest | NOT APPLICABLE | 08/22/2002 |
| Webster, Ben | Individual | General Partnership Interest | NOT APPLICABLE | 01/01/2009 |
| Webster, Boruch | Individual | General Partnership Interest | NOT APPLICABLE | 01/01/2009 |
| Webster, Helen | Individual | Corporate Director | NOT APPLICABLE | 01/01/2009 |
| Webster, Helen | Individual | General Partnership Interest | NOT APPLICABLE | 01/01/2009 |
| Webster, Moshe | Individual | Corporate Director | NOT APPLICABLE | 01/01/2009 |
| Webster, Moshe | Individual | General Partnership Interest | NOT APPLICABLE | 01/01/2009 |
| Webster, Yecheskel | Individual | Limited Partnership Interest | NOT APPLICABLE | 01/01/2009 |
| Weiss, Aharon | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2012 |
All 11 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Long Island Care Center INC | 0.6 mi | Flushing, NY | ★★★★★ | 4/5 | |
| The Pavilion at Queens for Rehabilitation & Nursin | 0.8 mi | Flushing, NY | ★★★☆☆ | 2/5 | |
| Elmhurst Care Center, INC, | 0.8 mi | East Elmhurst, NY | ★★★★☆ | 4/5 | |
| Sapphire Center for Rehabilitation & Nursing of Ce | 0.8 mi | Flushing, NY | ★★☆☆☆ | 1/5 | |
| Waterview Nursing Care Center | 1.1 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| Woodcrest Rehab & Residential H C Center, L L C | 1.1 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| Cliffside Rehab & Residential Health Care Center | 1.1 mi | Flushing, NY | ★★★★☆ | 4/5 | |
| Cypress Garden Center for Nursing and Rehabilitati | 1.1 mi | Flushing, NY | ★★★★★ | 4/5 | |
| Union Plaza Care Center | 1.1 mi | Flushing, NY | ★★★★★ | 4/5 | |
| Park Terrace Care Center | 1.8 mi | Corona, NY | ★★☆☆☆ | 2/5 | |
| Rego Park Nursing Home | 1.8 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| The Grand Rehabilitation and Nursing at Queens | 2.0 mi | Whitesone, NY | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Queens, NY — 56 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335426.
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