Franklin Center for Rehabilitation and Nursing

Name: Franklin Center for Rehabilitation and Nursing
Address: 142 27 Franklin Avenue, Flushing, NY, 11355, US
Telephone: 7186703400

142 27 Franklin Avenue, Flushing, NY 11355 · Queens County · 320 certified beds · avg 310 residents/day · certified since Dec 1, 1974

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.21

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jul 23, 2019 · F-0600

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Sep 20, 2019 (Deficient, Provider has date of correction)

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 12, 2026	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
May 12, 2026	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
May 12, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 28, 2024	E · Potential for harm, repeated	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Feb 28, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 28, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Feb 28, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 28, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 28, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 3, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jan 3, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jul 23, 2019	▲ G · Actual harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Jul 23, 2019	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 23, 2019	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 5).

Year	Citations	Serious (G–L)	Worst severity that year
2019	3	1	G ▲
2022	2	0	D
2024	6	0	E
2026	3	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.21	3.58	3.95	bottom 38% in New York; bottom 22% in the U.S.
Registered Nurse hours	0.88	0.68	0.69	top 16% in New York; top 22% in the U.S.
Weekend total nurse staffing	2.79	3.13	3.50	bottom 37% in New York; bottom 20% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.61	0.48	0.48	top 22% in New York; top 22% in the U.S.
Total nursing staff turnover (%)	30.1	40.3	45.8	top 29% in New York; top 14% in the U.S.
RN turnover (%)	31.3	39.8	42.9	top 34% in New York; top 32% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.99, weekend 3.14. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Fasten, Naftali	Individual	Corporate Officer	NOT APPLICABLE	01/01/2023
Murray, Derek	Individual	W-2 Managing Employee	NOT APPLICABLE	08/02/2010
Nakdimen, Shelly	Individual	General Partnership Interest	NOT APPLICABLE	08/22/2002
Webster, Ben	Individual	General Partnership Interest	NOT APPLICABLE	01/01/2009
Webster, Boruch	Individual	General Partnership Interest	NOT APPLICABLE	01/01/2009
Webster, Helen	Individual	Corporate Director	NOT APPLICABLE	01/01/2009
Webster, Helen	Individual	General Partnership Interest	NOT APPLICABLE	01/01/2009
Webster, Moshe	Individual	Corporate Director	NOT APPLICABLE	01/01/2009
Webster, Moshe	Individual	General Partnership Interest	NOT APPLICABLE	01/01/2009
Webster, Yecheskel	Individual	Limited Partnership Interest	NOT APPLICABLE	01/01/2009
Weiss, Aharon	Individual	Corporate Officer	NOT APPLICABLE	01/01/2012

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How are residents and families included in care plan meetings, and how often do those meetings happen?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Long Island Care Center INC	0.6 mi	Flushing, NY	★★★★★	4/5
The Pavilion at Queens for Rehabilitation & Nursin	0.8 mi	Flushing, NY	★★★☆☆	2/5
Elmhurst Care Center, INC,	0.8 mi	East Elmhurst, NY	★★★★☆	4/5
Sapphire Center for Rehabilitation & Nursing of Ce	0.8 mi	Flushing, NY	★★☆☆☆	1/5
Waterview Nursing Care Center	1.1 mi	Flushing, NY	★★★☆☆	3/5
Woodcrest Rehab & Residential H C Center, L L C	1.1 mi	Flushing, NY	★★★☆☆	3/5
Cliffside Rehab & Residential Health Care Center	1.1 mi	Flushing, NY	★★★★☆	4/5
Cypress Garden Center for Nursing and Rehabilitati	1.1 mi	Flushing, NY	★★★★★	4/5
Union Plaza Care Center	1.1 mi	Flushing, NY	★★★★★	4/5
Park Terrace Care Center	1.8 mi	Corona, NY	★★☆☆☆	2/5
Rego Park Nursing Home	1.8 mi	Flushing, NY	★★★☆☆	3/5
The Grand Rehabilitation and Nursing at Queens	2.0 mi	Whitesone, NY	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Flushing →

Facility data as of CMS processing date 2026-08-01. CCN 335426.

The Care File

Visit checklist — Franklin Center for Rehabilitation and Nursing

142 27 Franklin Avenue, Flushing, NY 11355 · 7186703400

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Jul 23, 2019 (F-0600, Actual harm, one-off): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How are residents and families included in care plan meetings, and how often do those meetings happen?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335426 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)