Promenade Rehabilitation and Health Care Center

Name: Promenade Rehabilitation and Health Care Center
Address: 140 Beach 114th Street, Rockaway Park, NY, 11694, US
Telephone: 7189454600

140 Beach 114th Street, Rockaway Park, NY 11694 · Queens County · 240 certified beds · avg 230 residents/day · certified since Feb 12, 1970

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.77

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (20)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 12, 2026	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint
Jun 12, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jun 12, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Mar 9, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 7, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Aug 7, 2024	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Aug 7, 2024	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Aug 7, 2024	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Aug 7, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Aug 7, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 7, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 7, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 7, 2024	D · Potential for harm, one-off	The facility did not have firmly secured handrails on both sides of its hallways.
Aug 7, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Feb 22, 2023	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Feb 22, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 22, 2023	D · Potential for harm, one-off	The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving.
Feb 22, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 22, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jan 31, 2020	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 9).

Year	Citations	Worst severity that year
2020	1	D
2023	5	D
2024	10	E
2026	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.77	3.58	3.95	bottom 12% in New York; bottom 8% in the U.S.
Registered Nurse hours	0.53	0.68	0.69	bottom 41% in New York; bottom 42% in the U.S.
Weekend total nurse staffing	2.49	3.13	3.50	bottom 14% in New York; bottom 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.52	0.48	0.48	top 28% in New York; top 31% in the U.S.
Total nursing staff turnover (%)	21.6	40.3	45.8	top 6% in New York; top 4% in the U.S.
RN turnover (%)	16.0	39.8	42.9	top 6% in New York; top 9% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.11, RN 0.59, weekend 2.80. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Gross, Karen	Individual	5% or Greater Direct Ownership Interest	8%	01/01/2009
Kalter, Moshe	Individual	5% or Greater Direct Ownership Interest	23%	10/01/2000
Kiffel, Aviva	Individual	5% or Greater Direct Ownership Interest	10%	01/01/2009
Maierovits, Aliza	Individual	5% or Greater Direct Ownership Interest	8%	01/01/2009
Nussbaum, Hadassa	Individual	5% or Greater Direct Ownership Interest	8%	01/01/2009
Vogel, Soloman	Individual	5% or Greater Direct Ownership Interest	10%	01/01/2009
Gross, Peter	Individual	W-2 Managing Employee	NOT APPLICABLE	05/26/2022
Gross, Peter	Individual	Corporate Director	NOT APPLICABLE	04/02/2012
Gross, Peter	Individual	Corporate Officer	NOT APPLICABLE	01/01/1994
Vogel, Soloman	Individual	Corporate Director	NOT APPLICABLE	04/02/2012
Vogel, Soloman	Individual	Corporate Officer	NOT APPLICABLE	04/02/2012

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your policy on physical restraints, and what alternatives do you try first?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Park Nursing Home	0.0 mi	Rockaway Park, NY	★★☆☆☆	3/5
Beacon Rehabilitation and Nursing Center	0.1 mi	Far Rockaway, NY	★★★★☆	3/5
Ocean Gardens Care Center	2.2 mi	Arverne, NY	★☆☆☆☆	1/5
Resort Nursing Home	2.3 mi	Arverne, NY	★★★☆☆	4/5
Lawrence Nursing Care Center, INC	2.9 mi	Arverne, NY	★☆☆☆☆	1/5
Rockaway Care Center	3.1 mi	Far Rockaway, NY	★☆☆☆☆	1/5
Far Rockaway Center for Rehabilitation and Nursing	4.3 mi	Far Rockaway, NY	★★★★☆	3/5
Peninsula Nursing and Rehabilitation Center	4.3 mi	Far Rockaway, NY	★★☆☆☆	1/5
Bezalel Rehabilitation and Nursing Center	4.3 mi	Far Rockaway, NY	★★★☆☆	3/5
Beach Gardens Rehabilitation and Nursing Center	4.3 mi	Far Rockaway, NY	★★☆☆☆	2/5	abuse
Premier Nursing and Rehab Center of Far Rockaway	4.4 mi	Far Rockaway, NY	★★★☆☆	3/5
Brookhaven Rehab & Health Care Center L L C	4.6 mi	Far Rockaway, NY	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Rockaway Park →

Facility data as of CMS processing date 2026-08-01. CCN 335292.

The Care File

Visit checklist — Promenade Rehabilitation and Health Care Center

140 Beach 114th Street, Rockaway Park, NY 11694 · 7189454600

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335292 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)