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No fines or payment denials in the published 3-year window.
Our Lady of Mercy Life Center
2 Mercycare Lane, Guilderland, NY 12084 (opens Google Maps) · Albany County · (518) 464-8100· 160 certified beds · avg 149 residents/day · certified since Jul 1, 1993 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Abuse citation flag (CMS)
Part of chain: TRINITY HEALTH (19 facilities, chain avg rating 3.3★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
1/5
Health inspection rating (on-site)
inspected Oct 15, 2024
0
Serious findings on record
$0
Fines, last 3 years
3.74
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.
The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. F-0585
The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. F-0561
The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint F-0725
View all 25 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 15, 2024 | F · Potential for more than minimal harm, widespread | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Oct 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Oct 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint · F-0725 |
| Oct 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Oct 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 15, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Oct 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Oct 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Oct 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600 |
| Oct 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Oct 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Oct 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Oct 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Oct 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Oct 15, 2024 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Sep 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602 |
| Feb 14, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 14, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Feb 14, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Feb 14, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770 |
| Feb 14, 2022 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 14, 2022 | D · Potential for more than minimal harm, isolated | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Feb 14, 2022 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Aug 13, 2019 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 13, 2019 | C · Potential for minimal harm, widespread | The facility did not dispose of garbage and refuse properly. · F-0814 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (7 → 15).
All citationsSerious citations (G–L)
2019
All citations: 2
Serious citations (G–L): 0
2022
All citations: 7
Serious citations (G–L): 0
2024
All citations: 16
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 2 | 0 | E |
| 2022 | 7 | 0 | D |
| 2024 | 16 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.74
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 0.82
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.44
New York average: 3.13
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.74 | 3.58 | 3.95 | top 35% in New York; bottom 49% in the U.S. |
| Registered Nurse hours | 0.82 | 0.68 | 0.69 | top 20% in New York; top 26% in the U.S. |
| Weekend total nurse staffing | 3.44 | 3.13 | 3.50 | top 27% in New York; top 45% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.48 | 0.48 | top 40% in New York; top 48% in the U.S. |
| Total nursing staff turnover (%) | 50.3 | 40.3 | 45.8 | bottom 25% in New York; bottom 36% in the U.S. |
| RN turnover (%) | 40.5 | 39.8 | 42.9 | bottom 43% in New York; top 49% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.79, weekend 3.33.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.62 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Our Lady of Mercy Life Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| St Peters Health Partners | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2011 |
| Bala, Guha | Individual | Corporate Director | NOT APPLICABLE | 10/01/2022 |
| Burke, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2020 |
| Burke, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2020 |
| Ellison, Cynthia | Individual | ADP of the SNF | NOT APPLICABLE | 12/04/2023 |
| Farrell, Eric | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2023 |
| Farrell, Eric | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2023 |
| Hanks, Steven | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Hanks, Steven | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Isacksen, Daniel | Individual | Corporate Director | NOT APPLICABLE | 10/01/2022 |
| Isacksen, Daniel | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2022 |
| Jimino, Kathleen | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Lapczynski, Patricia | Individual | Corporate Director | NOT APPLICABLE | 04/01/2025 |
| Marshall, John | Individual | Corporate Officer | NOT APPLICABLE | 10/05/2022 |
| Mazzacco, Michelle | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/22/2021 |
| Mazzacco, Michelle | Individual | ADP of the SNF | NOT APPLICABLE | 08/22/2021 |
| McCormick, Robert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| McDonough, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 03/17/2024 |
| Meath, Michael | Individual | Corporate Director | NOT APPLICABLE | 10/01/2022 |
| Myers, Gina | Individual | Corporate Director | NOT APPLICABLE | 10/01/2022 |
Showing 20 of 34 parties CMS has on file for this facility; 14 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Trinity Health — 19 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Seton Health at Schuyler Ridge Residential H C — Clifton Park, NY · overall 1/5
- St Peters Nursing and Rehabilitation Center — Albany, NY · overall 4/5
- Transitional Care Unit at Nazareth Hospital — Philadelphia, PA · overall 5/5
- Saint Mary Home — West Hartford, CT · overall 3/5abuse
- The Alverno Health Care Facility — Clinton, IA · overall 2/5
- Gottlieb Memorial Hospital — Melrose Park, IL · overall 5/5
- Holy Cross Rehabilitation and Wellness — South Bend, IN · overall 2/5
- Bellbrook — Rochester Hills, MI · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 18 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 50% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 34 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 25 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Grand Rehabilitation and Nrsg at Guilderland | 2.9 mi | Altamont, NY | ★☆☆☆☆ | 1/5 | SFF |
| Daughters of Sarah Nursing Center | 4.0 mi | Albany, NY | ★★★★☆ | 4/5 | |
| Teresian House Nursing Home Co INC | 4.0 mi | Albany, NY | ★★★☆☆ | 2/5 | |
| Eddy Village Green at Beverwyck | 4.6 mi | Slingerlands, NY | ★★★★☆ | 2/5 | abuse |
| Kingsway Arms Nursing Center INC | 5.2 mi | Schenectady, NY | ★★★★☆ | 4/5 | |
| Shaker Place Rehabilitation and Nursing Center | 5.5 mi | Albany, NY | ★★★☆☆ | 3/5 | |
| St Peters Nursing and Rehabilitation Center | 6.1 mi | Albany, NY | ★★★★☆ | 4/5 | |
| Schenectady Center for Rehabilitation and Nursing | 6.5 mi | Schenectady, NY | ★★☆☆☆ | 1/5 | |
| Delmar Center for Rehabilitation and Nursing | 7.4 mi | Delmar, NY | ★☆☆☆☆ | 1/5 | |
| St Margarets Center | 7.5 mi | Albany, NY | ★★★★☆ | 3/5 | |
| Hudson Park Rehabilitation and Nursing Center | 8.0 mi | Albany, NY | ★☆☆☆☆ | 1/5 | |
| Pathways Nursing and Rehabilitation Center | 8.8 mi | Niskayuna, NY | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Albany, NY — 11 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Eddy Village Green — Cohoes, NY · overall 1/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335767.
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