St Margarets Center

Name: St Margarets Center
Address: 27 HACKETT BLVD, Albany, NY, 12208, US
Telephone: 5185913300

27 Hackett Blvd, Albany, NY 12208 · Albany County · 92 certified beds · avg 73 residents/day · certified since Aug 3, 2001

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.00

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 18, 2025	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Feb 18, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 18, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Feb 18, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 18, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 5, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Oct 5, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jun 29, 2022	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jun 29, 2022	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jun 29, 2022	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Jun 29, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 11, 2020	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Feb 11, 2020	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 11, 2020	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 11, 2020	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).

Year	Citations	Worst severity that year
2020	4	D
2022	4	E
2023	2	D
2025	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.00	3.58	3.95	top 5% in New York; top 13% in the U.S.
Registered Nurse hours	1.16	0.68	0.69	top 6% in New York; top 10% in the U.S.
Weekend total nurse staffing	4.64	3.13	3.50	top 3% in New York; top 10% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.42	0.48	0.48	top 2% in New York; top 2% in the U.S.
Total nursing staff turnover (%)	38.4	40.3	45.8	top 50% in New York; top 32% in the U.S.
RN turnover (%)	40.4	39.8	42.9	bottom 43% in New York; top 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 8.30, RN 1.93, weekend 7.69. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Barbara, Joseph	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Bodner, Frederic	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Clafin, Ken	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Clore, Robert	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Coleman, James	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Cregin, Brian	Individual	Corporate Officer	NOT APPLICABLE	06/29/2018
Doyle, Cathryn	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Fancher, Michael	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Ford, Bradley	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Gee, Stanley	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Hall, Milton	Individual	Corporate Director	NOT APPLICABLE	09/08/2017
Harris, Richard	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Hearst, George	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Kovacs, Jule	Individual	Contracted Managing Employee	NOT APPLICABLE	06/07/2017
Kovacs, Jule	Individual	Corporate Director	NOT APPLICABLE	06/07/2017
Kovacs, Jule	Individual	Operational/Managerial Control	NOT APPLICABLE	06/08/2017
Kreuter, Charles	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Lorello, Rosemary	Individual	Corporate Officer	NOT APPLICABLE	06/08/2017
Miller, Robert	Individual	Corporate Director	NOT APPLICABLE	06/08/2017
Morris, James	Individual	Corporate Director	NOT APPLICABLE	06/08/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
St Peters Nursing and Rehabilitation Center	1.5 mi	Albany, NY	★★★★☆	4/5
Delmar Center for Rehabilitation and Nursing	1.9 mi	Delmar, NY	★☆☆☆☆	1/5
Hudson Park Rehabilitation and Nursing Center	2.3 mi	Albany, NY	★☆☆☆☆	1/5
Eddy Village Green at Beverwyck	3.2 mi	Slingerlands, NY	★★★★☆	2/5	abuse
Rosewood Rehabilitation and Nursing Center	4.0 mi	Rensselaer, NY	★☆☆☆☆	1/5	SFF
Daughters of Sarah Nursing Center	4.1 mi	Albany, NY	★★★★☆	4/5
Teresian House Nursing Home Co INC	4.1 mi	Albany, NY	★★★☆☆	2/5
Evergreen Commons Rehabilitation and Nursing Ctr	4.4 mi	East Greenbush, NY	★★☆☆☆	2/5
Troy Center for Rehabilitation and Nursing	5.5 mi	Troy, NY	★★☆☆☆	1/5	abuse
Van Rensselaer Manor	5.7 mi	Troy, NY	★☆☆☆☆	2/5	abuse
Shaker Place Rehabilitation and Nursing Center	7.1 mi	Albany, NY	★★★☆☆	3/5
Our Lady of Mercy Life Center	7.5 mi	Guilderland, NY	★☆☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

All facilities in Albany →

Facility data as of CMS processing date 2026-08-01. CCN 335830.

The Care File

Visit checklist — St Margarets Center

27 Hackett Blvd, Albany, NY 12208 · 5185913300

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335830 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)