How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.24, RN 0.44, weekend 3.11.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.24 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 12 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Principle Long Term Care — 40 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Northchase Nursing and Rehabilitation Center — Wilmington, NC · overall 2/5
• Pine Ridge Health and Rehabilitation Center — Thomasville, NC · overall 3/5
• Piney Grove Nursing and Rehabilitation Center — Kernersville, NC · overall 3/5
• Premier Nursing and Rehabilitation Center — Jacksonville, NC · overall 3/5
• Richmond Pines Healthcare and Rehabilitation Cente — Hamlet, NC · overall 3/5
• River Trace Nursing and Rehabilitation Center — Washington, NC · overall 1/5
• Riverpoint Crest Nursing and Rehabilitation Center — New Bern, NC · overall 3/5
• Smoky Mountain Health and Rehabilitation Center — Waynesville, NC · overall 3/5

Listed by state, then facility name — not a ranking. Showing 8 of the 39 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Who completes resident assessments here, and how do you check them for accuracy?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Where do you post your daily staffing numbers, and can I see today's?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "How are residents and families included in care plan meetings, and how often do those meetings happen?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
• "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 59% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Jackson →