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The Massachusetts Veterans Home at Chelsea
100 Summit Street, Chelsea, MA 02150 (opens Google Maps) · Suffolk County · (617) 887-7115· 154 certified beds · avg 120 residents/day · certified since Feb 9, 1967 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Sep 19, 2025
0
Serious findings on record
$0
Fines, last 3 years
9.76
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 24 inspection findings. Open the full record below to read every finding.
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
View all 24 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Sep 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Sep 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jul 29, 2025 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint · F-0604 |
| Jul 29, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Oct 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Oct 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Oct 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Oct 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699 |
| Oct 9, 2024 | D · Potential for more than minimal harm, isolated | The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care. · F-0710 |
| Oct 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · F-0740 |
| Oct 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jul 17, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint · F-0557 |
| Jul 17, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| May 14, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Aug 3, 2023 | F · Potential for more than minimal harm, widespread | The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. · F-0865 |
| Aug 3, 2023 | F · Potential for more than minimal harm, widespread | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867 |
| Aug 3, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide routine dental care and 24-hour emergency dental care for residents. · F-0790 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 3).
All citationsSerious citations (G–L)
2023
All citations: 9
Serious citations (G–L): 0
2024
All citations: 10
Serious citations (G–L): 0
2025
All citations: 5
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 0 | F |
| 2024 | 10 | 0 | D |
| 2025 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 9.76
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 2.27
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 8.85
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 9.76 | 3.89 | 3.95 | top 1% in Massachusetts; top 1% in the U.S. |
| Registered Nurse hours | 2.27 | 0.65 | 0.69 | top 1% in Massachusetts; top 1% in the U.S. |
| Weekend total nurse staffing | 8.85 | 3.51 | 3.50 | top 1% in Massachusetts; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.28 | 0.46 | 0.48 | top 2% in Massachusetts; top 3% in the U.S. |
| Total nursing staff turnover (%) | — | 38.2 | 45.8 | — |
| RN turnover (%) | — | 42.6 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.97, RN 1.63, weekend 6.33.Comparing with Medicare Care Compare? Care Compare shows the raw figure (6.97 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Massachusetts Veterans Home at Chelsea. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| The Commonwealth of Massachusetts | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/01/2023 |
| Baldini, Christine | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/28/2024 |
| Baldini, Christine | Individual | ADP of the SNF | NOT APPLICABLE | 05/02/2025 |
| Barash, Jed | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/24/2016 |
| Barash, Jed | Individual | ADP of the SNF | NOT APPLICABLE | 05/02/2025 |
| Couillard, John | Individual | Corporate Director | NOT APPLICABLE | 09/14/2020 |
| Couillard, John | Individual | Corporate Officer | NOT APPLICABLE | 09/13/2020 |
| Couillard, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/13/2020 |
| Couillard, John | Individual | ADP of the SNF | NOT APPLICABLE | 09/14/2020 |
| The Commonwealth of Massachusetts | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/1966 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you learn about each resident's background and history, and how does that shape their care?"
- "Who would be my family member's attending doctor here, and how often would they be seen?"
- "What mental health services do you provide on-site, and who delivers them?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 126 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Katzman Family Center for Living | 0.2 mi | Chelsea, MA | ★★★★★ | 5/5 | |
| Rehabilitation & Nursing Center at Everett (the) | 0.9 mi | Everett, MA | ★★★☆☆ | 4/5 | |
| Highland Park Rehabilitation and Healthcare Center | 1.0 mi | Chelsea, MA | ★☆☆☆☆ | 1/5 | |
| Leonard Florence Center for Living | 1.0 mi | Chelsea, MA | ★★★★★ | 5/5 | |
| Lighthouse Rehabilitation and Healthcare Center | 1.1 mi | Revere, MA | ★★☆☆☆ | 2/5 | |
| The Center at Advocate | 1.5 mi | East Boston, MA | ★☆☆☆☆ | 1/5 | |
| Dexter House Healthcare | 2.1 mi | Malden, MA | ★★★☆☆ | 3/5 | |
| North End Rehabilitation and Healthcare Center | 3.0 mi | Boston, MA | ★★☆☆☆ | 2/5 | |
| Regalcare at Glen Ridge | 3.5 mi | Medford, MA | ★☆☆☆☆ | 1/5 | |
| Saugus Center | 3.8 mi | Saugus, MA | ★☆☆☆☆ | 1/5 | SFF |
| Elmhurst Healthcare (the) | 4.2 mi | Melrose, MA | ★★★★★ | 5/5 | |
| Chestnut Woods Rehabilitation and Healthcare Ctr | 4.3 mi | Saugus, MA | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Suffolk, MA — 22 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Armenian Nursing & Rehabilitation Center — Boston, MA · overall 3/5
- Benjamin Healthcare Center — Boston, MA · overall 1/5
- Boston Home, INC (the) — Boston, MA · overall 5/5
- Bostonian Nursing Care & Rehabilitation Center — Dorchester, MA · overall 5/5
- Brighton Post Acute Care — Brighton, MA · overall 3/5
- Care Village at Mattapan — Mattapan, MA · overall 2/5
- Care Village at Parkway — Boston, MA · overall 2/5
- Care Village at West Roxbury — West Roxbury, MA · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225110.