Asbury Place Kingsport

Name: Asbury Place Kingsport
Address: 100 NETHERLAND LANE, Kingsport, TN, 37660, US
Telephone: 4238490500

100 Netherland Lane, Kingsport, TN 37660 · Sullivan County · 67 certified beds · avg 34 residents/day · certified since Dec 8, 2005

4/5

Health inspection rating (on-site)

Serious findings on record

$23,604

Fines, last 3 years

3.13

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 1, 2026	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Apr 1, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Apr 1, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 1, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Apr 24, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 24, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 24, 2023	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
May 24, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 24, 2023	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Jan 8, 2020	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (4 → 2).

Year	Citations	Worst severity that year
2020	1	D
2023	4	F
2024	1	D
2026	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

5 fines totaling $23,604.

Date	Type	Amount / length
Feb 20, 2024	Fine	$4,178
Feb 12, 2024	Fine	$3,798
Jan 22, 2024	Fine	$9,116
Jan 8, 2024	Fine	$2,279
Dec 18, 2023	Fine	$4,233

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.13	3.62	3.95	bottom 24% in Tennessee; bottom 18% in the U.S.
Registered Nurse hours	0.78	0.57	0.69	top 15% in Tennessee; top 29% in the U.S.
Weekend total nurse staffing	2.87	3.15	3.50	bottom 38% in Tennessee; bottom 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.59	0.39	0.48	top 12% in Tennessee; top 24% in the U.S.
Total nursing staff turnover (%)	34.5	48.9	45.8	top 13% in Tennessee; top 23% in the U.S.
RN turnover (%)	0.0	43.2	42.9	top 1% in Tennessee; top 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.48, RN 0.87, weekend 3.18. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
		Ownership Data Not Available

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you keep residents' medical records accurate, complete, and secure?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can I see where garbage is stored and how often it's removed?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Orchardview Post-Acute and Rehabilitation Center	4.1 mi	Kingsport, TN	★★☆☆☆	2/5
Nova Health and Rehab	5.2 mi	Weber City, VA	★★★★★	5/5
NHC Healthcare, Kingsport	5.8 mi	Kingsport, TN	★★★★★	4/5
Wexford House	6.1 mi	Kingsport, TN	★☆☆☆☆	2/5
Holston Rehabilitation and Care Center	6.4 mi	Kingsport, TN	★☆☆☆☆	2/5
Church Hill Post-Acute and Rehabilitation Center	6.8 mi	Church Hill, TN		—/5	SFF
Greystone Health Care Center	12.3 mi	Blountville, TN	★☆☆☆☆	1/5
Life Care Center of Gray	14.3 mi	Gray, TN	★☆☆☆☆	1/5
Ridgecrest Manor Nursing & Rehabilitation	15.6 mi	Duffield, VA	★★★★☆	4/5
Waters of Bristol a Rehabilitation and Nursing	18.2 mi	Blountville, TN	★★★★☆	5/5
NHC Healthcare, Johnson City	18.5 mi	Johnson City, TN	★★★★★	5/5
The Waters of Johnson City, LLC	19.4 mi	Johnson City, TN	★★☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Kingsport →

Facility data as of CMS processing date 2026-08-01. CCN 445481.

The Care File

Visit checklist — Asbury Place Kingsport

100 Netherland Lane, Kingsport, TN 37660 · 4238490500

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $23,604

Questions for the administrator:

☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445481 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)