Neville Center at Fresh Pond for Nursing & Rehab

640 Concord Avenue, Cambridge, MA 02138 (opens Google Maps) · Middlesex County · (617) 497-0600· 112 certified beds · avg 100 residents/day · certified since Jul 1, 1990 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected May 13, 2026

Serious findings on record

Fines, last 3 years

3.89

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.

May 13, 2026E · Potential for more than minimal harm, pattern
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
May 13, 2026D · Potential for more than minimal harm, isolated
The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. F-0687
May 13, 2026D · Potential for more than minimal harm, isolated
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761

View all 19 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
May 13, 2026	E · Potential for more than minimal harm, pattern	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
May 13, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. · F-0687
May 13, 2026	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
May 13, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806
May 13, 2026	D · Potential for more than minimal harm, isolated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908
May 28, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
May 28, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
May 28, 2025	D · Potential for more than minimal harm, isolated	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694
May 28, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755
May 28, 2025	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
May 28, 2025	D · Potential for more than minimal harm, isolated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
Dec 3, 2024	D · Potential for more than minimal harm, isolated	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · from a complaint · F-0887
Jul 23, 2024	D · Potential for more than minimal harm, isolated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Jul 23, 2024	D · Potential for more than minimal harm, isolated	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655
Jul 23, 2024	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jul 23, 2024	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Jul 23, 2024	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Jul 23, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide routine dental care and 24-hour emergency dental care for residents. · F-0790
Jul 23, 2024	D · Potential for more than minimal harm, isolated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 5).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2024

2025

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2024	8	D
2025	6	D
2026	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityMassachusetts averageU.S. average

Total nurse staffing (hours per resident per day)

3.89

3.95

Registered Nurse hours

0.83

0.65

0.69

Weekend total nurse staffing

3.31

3.51

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.89	3.89	3.95	top 39% in Massachusetts; top 44% in the U.S.
Registered Nurse hours	0.83	0.65	0.69	top 16% in Massachusetts; top 25% in the U.S.
Weekend total nurse staffing	3.31	3.51	3.50	bottom 44% in Massachusetts; bottom 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.37	0.46	0.48	bottom 39% in Massachusetts; bottom 46% in the U.S.
Total nursing staff turnover (%)	33.0	38.2	45.8	top 37% in Massachusetts; top 20% in the U.S.
RN turnover (%)	44.4	42.6	42.9	bottom 45% in Massachusetts; bottom 45% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.16, RN 0.88, weekend 3.54.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.16 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Neville Center at Fresh Pond for Nursing & Rehab. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Neville Communities Home INC	Organization	5% or Greater Direct Ownership Interest	100%	10/22/1999
Baranello, Robert	Individual	Corporate Officer	NOT APPLICABLE	11/01/2006
Landmark Management Solutions, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	05/01/2010
Leipzig, Gloria	Individual	Corporate Officer	NOT APPLICABLE	10/01/2012
McPherson, Stephanie	Individual	W-2 Managing Employee	NOT APPLICABLE	03/22/2019
Raso, Steven	Individual	Corporate Director	NOT APPLICABLE	05/01/2010
Raso, Steven	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2010
Rockland Trust Company	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	07/30/2013
Stockard, Jim	Individual	Corporate Officer	NOT APPLICABLE	10/01/2012

All 9 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How is routine foot care handled here, and does a podiatrist visit regularly?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Who on your staff manages IV therapy, and what training and monitoring is in place?"

Also worth asking anywhere

"Your weekend nurse staffing is reported below the Massachusetts midpoint — how does the weekend schedule differ from a weekday?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 33% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 141 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Sancta Maria Nursing Facility	0.4 mi	Cambridge, MA	★★☆☆☆	2/5
Watertown Rehabilitation and Nursing Center	1.5 mi	Watertown, MA	★☆☆☆☆	1/5
Belmont Manor Nursing Home, in	2.3 mi	Belmont, MA	★★☆☆☆	2/5
Cambridge Rehabilitation & Nursing Center	2.4 mi	Cambridge, MA	★★★★☆	4/5
Spaulding Nursing and Therapy Center - Brighton	2.4 mi	Boston, MA	★★★★★	5/5
Presentation Rehab and Skilled Care Center	2.6 mi	Boston, MA	★★★★☆	3/5
Medford Rehabilitation and Nursing Center	2.7 mi	Medford, MA	★★★☆☆	3/5
Park Avenue Health Center	3.2 mi	Arlington, MA	★☆☆☆☆	1/5
Regalcare at Courtyard-Medford	3.2 mi	Medford, MA	★☆☆☆☆	1/5	abuseSFF
Brighton Post Acute Care	3.2 mi	Brighton, MA	★★★☆☆	3/5
Care One at Brookline	3.6 mi	Brookline, MA	★★☆☆☆	2/5
Pine Knoll Nursing Center	3.7 mi	Lexington, MA		—/5	abuseSFF

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Middlesex, MA — 72 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

New England Pediatric Care — North Billerica, MA · overall 5/5
Northwood Rehabilitation & Healthcare Center — Lowell, MA · overall 1/5
Oak Knoll Rehabilitation and Healthcare Center — Framingham, MA · overall 3/5
Oc Reading Center LLC — Reading, MA · overall 1/5
Palm Springs Post Acute — Chelmsford, MA · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Cambridge →

Facility data as of CMS processing date 2026-08-01. CCN 225378.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Neville Center at Fresh Pond for Nursing & Rehab

640 Concord Avenue, Cambridge, MA 02138 · (617) 497-0600

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How is routine foot care handled here, and does a podiatrist visit regularly?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Who on your staff manages IV therapy, and what training and monitoring is in place?"
☐ "Your weekend nurse staffing is reported below the Massachusetts midpoint — how does the weekend schedule differ from a weekday?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 33% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225378 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)