Massachusetts ›North Billerica

New England Pediatric Care

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78 Boston Road, North Billerica, MA 01862 (opens Google Maps) · Middlesex County · (978) 667-5123· 80 certified beds · avg 75 residents/day · certified since Apr 12, 2023 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

5/5
Health inspection rating (on-site)
inspected Apr 1, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.66
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 5 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584

  2. D · Potential for more than minimal harm, isolated

    The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656

  3. D · Potential for more than minimal harm, isolated

    The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656

View all 5 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Mar 20, 2025E · Potential for more than minimal harm, patternThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Mar 20, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Apr 9, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Apr 9, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Sep 27, 2023D · Potential for more than minimal harm, isolatedThe facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint · F-0726

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202310D
202420D
202520E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.66
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.74
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.67
Massachusetts average: 3.51
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMassachusetts avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.663.893.95top 12% in Massachusetts; top 19% in the U.S.
Registered Nurse hours0.740.650.69top 25% in Massachusetts; top 32% in the U.S.
Weekend total nurse staffing3.673.513.50top 31% in Massachusetts; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)1.000.460.48top 4% in Massachusetts; top 6% in the U.S.
Total nursing staff turnover (%)30.738.245.8top 30% in Massachusetts; top 16% in the U.S.
RN turnover (%)33.342.642.9top 31% in Massachusetts; top 33% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 8.11, RN 1.29, weekend 6.37.Comparing with Medicare Care Compare? Care Compare shows the raw figure (8.11 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for New England Pediatric Care. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Tufts Medical Center Parent INCOrganization5% or Greater Indirect Ownership Interest100%10/01/2014
Tufts-Medical Center, Parent INC.Organization5% or Greater Direct Ownership Interest100%11/15/1985
Agba, ChibuezeIndividualCorporate DirectorNOT APPLICABLE08/17/2009
Mazerall, LaurenIndividualW-2 Managing EmployeeNOT APPLICABLE09/07/2021
Mazerall, LaurenIndividualCorporate OfficerNOT APPLICABLE09/07/2021
Mazerall, LaurenIndividualOperational/Managerial ControlNOT APPLICABLE09/07/2021
McDonald, JohnIndividualW-2 Managing EmployeeNOT APPLICABLE09/24/2014
McDonald, JohnIndividualCorporate DirectorNOT APPLICABLE06/11/1998
Tufts-Medical Center, Parent INC.OrganizationOperational/Managerial ControlNOT APPLICABLE11/15/1985
Weinstein, JeffreyIndividualCorporate DirectorNOT APPLICABLE06/16/2003
Zane, EllenIndividualCorporate DirectorNOT APPLICABLE01/26/2004

All 11 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 31% total nursing staff turnover here — who on the care team has been with you longest?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 104 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Life Care Center of Merrimack Valley0.0 miBillerica, MA★★☆☆☆2/5
Sunny Acres Skilled Nursing and Rehabilitation Ctr1.4 miChelmsford, MA★★★★☆4/5
Vantage at Lowell LLC2.8 miLowell, MA★★☆☆☆2/5
Blaire House of Tewksbury3.1 miTewksbury, MA★☆☆☆☆1/5SFF
Regalcare at Lowell3.4 miLowell, MA★☆☆☆☆1/5
Palm Springs Post Acute3.7 miChelmsford, MA★★☆☆☆2/5
Care One at Lowell4.1 miLowell, MA★★★☆☆3/5
Fairhaven Healthcare Center4.4 miLowell, MA★★☆☆☆2/5
D'youville Senior Care4.9 miLowell, MA★☆☆☆☆1/5
Northwood Rehabilitation & Healthcare Center5.0 miLowell, MA★☆☆☆☆1/5
D'youville Care for Advanced Therapy5.1 miLowell, MA★★★★★5/5
Carleton-Willard Village Retirement & Nursing Ctr6.7 miBedford, MA★★★★★3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Middlesex, MA — 72 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in North Billerica →

Facility data as of CMS processing date 2026-08-01. CCN 225785.

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