Neville Center at Fresh Pond for Nursing & Rehab

Name: Neville Center at Fresh Pond for Nursing & Rehab
Address: 640 CONCORD AVENUE, Cambridge, MA, 02138, US
Telephone: 6174970600

640 Concord Avenue, Cambridge, MA 02138 · Middlesex County · 112 certified beds · avg 100 residents/day · certified since Jul 1, 1990

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.89

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 13, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 13, 2026	D · Potential for harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
May 13, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 13, 2026	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
May 13, 2026	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
May 28, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
May 28, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 28, 2025	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
May 28, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
May 28, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 28, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 3, 2024	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · from a complaint
Jul 23, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not provide routine dental care and 24-hour emergency dental care for residents.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 5).

Year	Citations	Worst severity that year
2024	8	D
2025	6	D
2026	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.89	3.89	3.95	top 39% in Massachusetts; top 44% in the U.S.
Registered Nurse hours	0.83	0.65	0.69	top 16% in Massachusetts; top 25% in the U.S.
Weekend total nurse staffing	3.31	3.51	3.50	bottom 44% in Massachusetts; bottom 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.37	0.46	0.48	bottom 39% in Massachusetts; bottom 46% in the U.S.
Total nursing staff turnover (%)	33.0	38.2	45.8	top 37% in Massachusetts; top 20% in the U.S.
RN turnover (%)	44.4	42.6	42.9	bottom 45% in Massachusetts; bottom 45% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.16, RN 0.88, weekend 3.54. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Neville Communities Home INC	Organization	5% or Greater Direct Ownership Interest	100%	10/22/1999
Baranello, Robert	Individual	Corporate Officer	NOT APPLICABLE	11/01/2006
Landmark Management Solutions, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	05/01/2010
Leipzig, Gloria	Individual	Corporate Officer	NOT APPLICABLE	10/01/2012
McPherson, Stephanie	Individual	W-2 Managing Employee	NOT APPLICABLE	03/22/2019
Raso, Steven	Individual	Corporate Director	NOT APPLICABLE	05/01/2010
Raso, Steven	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2010
Rockland Trust Company	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	07/30/2013
Stockard, Jim	Individual	Corporate Officer	NOT APPLICABLE	10/01/2012

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How is routine foot care handled here, and does a podiatrist visit regularly?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Who on your staff manages IV therapy, and what training and monitoring is in place?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Sancta Maria Nursing Facility	0.4 mi	Cambridge, MA	★★☆☆☆	2/5
Watertown Rehabilitation and Nursing Center	1.5 mi	Watertown, MA	★☆☆☆☆	1/5
Belmont Manor Nursing Home, in	2.3 mi	Belmont, MA	★★☆☆☆	2/5
Cambridge Rehabilitation & Nursing Center	2.4 mi	Cambridge, MA	★★★★☆	4/5
Spaulding Nursing and Therapy Center - Brighton	2.4 mi	Boston, MA	★★★★★	5/5
Presentation Rehab and Skilled Care Center	2.6 mi	Boston, MA	★★★★☆	3/5
Medford Rehabilitation and Nursing Center	2.7 mi	Medford, MA	★★★☆☆	3/5
Park Avenue Health Center	3.2 mi	Arlington, MA	★☆☆☆☆	1/5
Regalcare at Courtyard-Medford	3.2 mi	Medford, MA	★☆☆☆☆	1/5	abuseSFF
Brighton Post Acute Care	3.2 mi	Brighton, MA	★★★☆☆	3/5
Care One at Brookline	3.6 mi	Brookline, MA	★★☆☆☆	2/5
Pine Knoll Nursing Center	3.7 mi	Lexington, MA		—/5	abuseSFF

Compare this facility with the 3 closest →

All facilities in Cambridge →

Facility data as of CMS processing date 2026-08-01. CCN 225378.

The Care File

Visit checklist — Neville Center at Fresh Pond for Nursing & Rehab

640 Concord Avenue, Cambridge, MA 02138 · 6174970600

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How is routine foot care handled here, and does a podiatrist visit regularly?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Who on your staff manages IV therapy, and what training and monitoring is in place?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225378 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)