Morristown Manor

Name: Morristown Manor
Address: 868 S WASHINGTON ST, Morristown, IN, 46161, US
Telephone: 7657636012

868 S Washington St, Morristown, IN 46161 · Shelby County · 119 certified beds · avg 109 residents/day · certified since Aug 1, 2001

Part of chain: CARDON & ASSOCIATES (19 facilities, chain avg rating 3.7★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.77

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jan 24, 2023 · F-0580

The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.

Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Feb 14, 2023 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Jan 24, 2023 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Feb 14, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (31)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 22, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
May 22, 2025	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
May 22, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 22, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 22, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 19, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Apr 19, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Mar 28, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Mar 28, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Mar 28, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Mar 28, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 28, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Mar 28, 2024	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. · from a complaint
Mar 28, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 28, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Aug 30, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Jan 24, 2023	▲ G · Actual harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jan 24, 2023	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Jan 24, 2023	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Jan 24, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 5).

Year	Citations	Serious (G–L)	Worst severity that year
2023	16	2	G ▲
2024	10	0	D
2025	5	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.77	3.42	3.95	top 24% in Indiana; top 50% in the U.S.
Registered Nurse hours	0.52	0.62	0.69	bottom 41% in Indiana; bottom 40% in the U.S.
Weekend total nurse staffing	3.33	3.01	3.50	top 24% in Indiana; bottom 49% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.19	0.47	0.48	bottom 5% in Indiana; bottom 11% in the U.S.
Total nursing staff turnover (%)	33.0	45.9	45.8	top 13% in Indiana; top 20% in the U.S.
RN turnover (%)	26.7	40.4	42.9	top 26% in Indiana; top 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.59, RN 0.49, weekend 3.17. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Government - County

Owner / manager	Type	Role	Stake	Since
Riverview Hospital	Organization	5% or Greater Direct Ownership Interest	100%	03/01/2012
Ankura Consulting Group LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/15/2022
Balla, Matthew	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/23/2022
Balla, Matthew	Individual	Operational/Managerial Control	NOT APPLICABLE	05/23/2022
Balla, Matthew	Individual	ADP of the SNF	NOT APPLICABLE	05/23/2022
Bassett, Jessica	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/28/2024
Bassett, Jessica	Individual	Operational/Managerial Control	NOT APPLICABLE	01/28/2024
Bassett, Jessica	Individual	ADP of the SNF	NOT APPLICABLE	01/28/2024
Bradley & Associates INC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
Buzzard, Andrew	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/17/2018
Buzzard, Andrew	Individual	Operational/Managerial Control	NOT APPLICABLE	09/17/2018
Buzzard, Andrew	Individual	ADP of the SNF	NOT APPLICABLE	09/17/2018
Cardon and Associates INC	Organization	Operational/Managerial Control	NOT APPLICABLE	08/23/2013
Cardon and Associates INC	Organization	ADP of the SNF	NOT APPLICABLE	06/27/2025
Cardon Management Company LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2011
Cardon Management Company LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/27/2025
Cattell, Zachary	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/25/2022
Cattell, Zachary	Individual	Operational/Managerial Control	NOT APPLICABLE	04/25/2022
Cattell, Zachary	Individual	ADP of the SNF	NOT APPLICABLE	04/25/2022
Cole Marketing Communications INC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Ashford Place Health Campus	8.5 mi	Shelbyville, IN	★★★★☆	3/5
Brickyard Healthcare - Brandywine Care Center	9.5 mi	Greenfield, IN	★★☆☆☆	2/5	abuse
Aperion Care Greenfield	10.3 mi	Greenfield, IN	★★☆☆☆	2/5
Springhurst Health Campus	10.4 mi	Greenfield, IN	★★★☆☆	2/5
Greenfield Healthcare Center	10.4 mi	Greenfield, IN	★★★★★	4/5
Willows of Shelbyville	12.1 mi	Shelbyville, IN	★★☆☆☆	2/5
Especially Kidz Health & Rehab	12.1 mi	Shelbyville, IN	★★★☆☆	4/5
Waters of Rushville Skilled Nursing Facility, the	14.4 mi	Rushville, IN	★★☆☆☆	2/5
Waldron Rehabilitation and Healthcare Center	14.4 mi	Waldron, IN	★★★☆☆	2/5
Flatrock River Lodge	14.5 mi	Rushville, IN	★★★☆☆	4/5

Compare this facility with the 3 closest →

All facilities in Morristown →

Facility data as of CMS processing date 2026-08-01. CCN 155691.

The Care File

Visit checklist — Morristown Manor

868 S Washington St, Morristown, IN 46161 · 7657636012

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ Jan 24, 2023 (F-0580, Actual harm, one-off): The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
▲ Jan 24, 2023 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155691 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)