Hamilton Grove

Name: Hamilton Grove
Address: 31869 CHICAGO TRAIL, New Carlisle, IN, 46552, US
Telephone: 5746542200

31869 Chicago Trail, New Carlisle, IN 46552 · St. Joseph County · 85 certified beds · avg 46 residents/day · certified since Jul 1, 2000

Part of chain: GREENCROFT COMMUNITIES (5 facilities, chain avg rating 2.6★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.41

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jul 3, 2024 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Aug 9, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 9, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Dec 3, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint
Dec 3, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
May 8, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
May 8, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
May 8, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 8, 2025	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Oct 22, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Jul 3, 2024	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
May 6, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 6, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 6, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
May 6, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 6, 2024	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
May 6, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
May 6, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
May 6, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 14, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Apr 4, 2023	F · Potential for harm, facility-wide	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Apr 4, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 4, 2023	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Apr 4, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 4, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 4).

Year	Citations	Serious (G–L)	Worst severity that year
2023	11	0	F
2024	11	1	G ▲
2025	6	0	D
2026	1	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

0 fines totaling $0, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Jul 3, 2024	Payment Denial	7 days from Aug 2, 2024

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.41	3.42	3.95	top 8% in Indiana; top 26% in the U.S.
Registered Nurse hours	0.88	0.62	0.69	top 14% in Indiana; top 22% in the U.S.
Weekend total nurse staffing	3.97	3.01	3.50	top 8% in Indiana; top 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.67	0.47	0.48	top 16% in Indiana; top 18% in the U.S.
Total nursing staff turnover (%)	51.1	45.9	45.8	bottom 32% in Indiana; bottom 34% in the U.S.
RN turnover (%)	37.5	40.4	42.9	top 44% in Indiana; top 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.04, RN 0.81, weekend 3.64. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Church related

Owner / manager	Type	Role	Stake	Since
Woodlawn Hospital	Organization	5% or Greater Direct Ownership Interest	100%	11/01/2015
Baltes, Christopher	Individual	Operational/Managerial Control	NOT APPLICABLE	02/07/2019
Baltes, Christopher	Individual	ADP of the SNF	NOT APPLICABLE	02/07/2019
Bode, Glen	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/09/2022
Bode, Glen	Individual	Trustee of the SNF	NOT APPLICABLE	12/09/2022
Chudzynski, Kendra	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/15/2024
Chudzynski, Kendra	Individual	Trustee of the SNF	NOT APPLICABLE	10/15/2024
Davis, Hugh	Individual	Operational/Managerial Control	NOT APPLICABLE	02/08/2024
Davis, Hugh	Individual	ADP of the SNF	NOT APPLICABLE	02/08/2024
Fisher, Alan	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/13/2022
Fisher, Alan	Individual	Operational/Managerial Control	NOT APPLICABLE	06/13/2022
Haven Hubbard Homes, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	11/01/2015
Haven Hubbard Homes, INC.	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2015
Heyde, Alison	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2019
Heyde, Alison	Individual	Trustee of the SNF	NOT APPLICABLE	09/09/2019
Hooton, Roanna	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Hooton, Roanna	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Johnson, Terri	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/13/2022
Johnson, Terri	Individual	Corporate Director	NOT APPLICABLE	06/13/2022
Johnson, Terri	Individual	Trustee of the SNF	NOT APPLICABLE	06/13/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Miller's Merry Manor	2.2 mi	New Carlisle, IN	★★★★☆	4/5
Briarcliff Health & Rehabilitation Center	7.8 mi	South Bend, IN	★★☆☆☆	2/5
West Bend Nursing and Rehabilitation	9.7 mi	South Bend, IN	★★★★★	4/5
Healthwin Health & Rehabilitation	11.2 mi	South Bend, IN	★★☆☆☆	2/5
Wellbrooke of South Bend	12.1 mi	South Bend, IN	★★★★☆	3/5
West Woods of Niles	12.4 mi	Niles, MI	★☆☆☆☆	1/5
Milton Home, the	12.6 mi	South Bend, IN	★★★★★	4/5
Holy Cross Village at Notre Dame INC	12.9 mi	Notre Dame, IN	★★★☆☆	3/5
Cardinal Nursing and Rehabilitation Center	13.3 mi	South Bend, IN	★★★★★	5/5
Niles Care Center, LLC	13.4 mi	Niles, MI	★★☆☆☆	1/5
The Orchards at Niles	13.4 mi	Niles, MI	★☆☆☆☆	1/5
Miller's Health & Rehab by Miller's Merry Manor	13.7 mi	La Porte, IN	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in New Carlisle →

Facility data as of CMS processing date 2026-08-01. CCN 155672.

The Care File

Visit checklist — Hamilton Grove

31869 Chicago Trail, New Carlisle, IN 46552 · 5746542200

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ Jul 3, 2024 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155672 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)