Miller's Merry Manor
635 Oakhill Ave, Plymouth, IN 46563 · Marshall County · 131 certified beds · avg 72 residents/day · certified since Oct 16, 1969
Part of chain: MILLER'S MERRY MANOR (14 facilities, chain avg rating 3.5★)
3/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
3.96
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 7, 2025 | E · Potential for harm, repeated | The facility did not honor residents' right to manage their own money and financial affairs. |
| Feb 7, 2025 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Feb 7, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Feb 7, 2025 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Feb 7, 2025 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Feb 7, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 7, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 23, 2024 | E · Potential for harm, repeated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 24, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 24, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Feb 24, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (10 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 10 | 0 | E |
| 2025 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.96 | 3.42 | 3.95 | top 16% in Indiana; top 41% in the U.S. |
| Registered Nurse hours | 0.85 | 0.62 | 0.69 | top 16% in Indiana; top 24% in the U.S. |
| Weekend total nurse staffing | 3.33 | 3.01 | 3.50 | top 24% in Indiana; bottom 49% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.58 | 0.47 | 0.48 | top 24% in Indiana; top 24% in the U.S. |
| Total nursing staff turnover (%) | 56.0 | 45.9 | 45.8 | bottom 20% in Indiana; bottom 23% in the U.S. |
| RN turnover (%) | 23.5 | 40.4 | 42.9 | top 21% in Indiana; top 19% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 0.89, weekend 3.48. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Johnson Memorial Hospital | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/01/2012 |
| Boyle, Patrick | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Boyle, Patrick | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 11/08/2025 |
| Decola, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Dunkle, David | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/01/2019 |
| Dunkle, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Forvis Mazars LLP | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2023 |
| Forvis Mazars LLP | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2023 |
| Haug, Lori | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Holm, Byron | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Holm, Byron | Individual | ADP of the SNF | NOT APPLICABLE | 11/10/2025 |
| Johnson Memorial Hospital | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2012 |
| Lument Finance Trust INC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 11/01/2014 |
| Miller's Health Systems INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2013 |
| Miller's Health Systems INC | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2013 |
| Miller's Merry Manor Plymouth LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2012 |
| Mmm-Invest INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2012 |
| Robinson, Tina | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Theracare INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Zehr, Bryan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How are residents' personal funds handled here, and what records can families review?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pilgrim Manor | 1.5 mi | Plymouth, IN | ★★☆☆☆ | 1/5 | |
| Miller's Merry Manor | 9.3 mi | Culver, IN | ★★★☆☆ | 3/5 | |
| Signature Healthcare of Bremen | 12.1 mi | Bremen, IN | ★☆☆☆☆ | 1/5 | |
| Miller's Merry Manor | 12.8 mi | Walkerton, IN | ★★☆☆☆ | 2/5 | abuse |
| Brickyard Healthcare - Knox Care Center | 16.1 mi | Knox, IN | ★★★★★ | 4/5 | |
| Life Care Center of Rochester | 19.2 mi | Rochester, IN | ★★★☆☆ | 2/5 | |
| Southfield Village | 19.6 mi | South Bend, IN | ★★★☆☆ | 2/5 | |
| Hickory Creek at Rochester | 19.8 mi | Rochester, IN | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 155102.