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Masonic Home
34400 Mission Blvd, Union City, CA 94587 (opens Google Maps) · Alameda County · (510) 471-3434· 125 certified beds · avg 89 residents/day · certified since Oct 12, 2007 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Feb 6, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.60
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint F-0610
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
View all 17 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 2, 2026 | E · Potential for more than minimal harm, pattern | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jun 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Feb 6, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 6, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919 |
| Feb 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Feb 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Feb 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Aug 28, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Jul 13, 2023 | F · Potential for more than minimal harm, widespread | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Jul 13, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 13, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Aug 2, 2019 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 2, 2019 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Aug 2, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Aug 2, 2019 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Aug 2, 2019 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 6).
All citationsSerious citations (G–L)
2019
All citations: 5
Serious citations (G–L): 0
2023
All citations: 3
Serious citations (G–L): 0
2024
All citations: 1
Serious citations (G–L): 0
2025
All citations: 6
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 5 | 0 | E |
| 2023 | 3 | 0 | F |
| 2024 | 1 | 0 | D |
| 2025 | 6 | 0 | E |
| 2026 | 2 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityCalifornia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.60
California average: 4.31
U.S. average: 3.95
Registered Nurse hours
This facility: 0.95
California average: 0.61
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.31
California average: 3.90
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.60 | 4.31 | 3.95 | top 24% in California; top 20% in the U.S. |
| Registered Nurse hours | 0.95 | 0.61 | 0.69 | top 12% in California; top 18% in the U.S. |
| Weekend total nurse staffing | 4.31 | 3.90 | 3.50 | top 20% in California; top 15% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.65 | 0.51 | 0.48 | top 18% in California; top 19% in the U.S. |
| Total nursing staff turnover (%) | 27.8 | 36.7 | 45.8 | top 23% in California; top 11% in the U.S. |
| RN turnover (%) | 40.0 | 38.1 | 42.9 | bottom 47% in California; top 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.38, RN 0.90, weekend 4.09.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.38 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Masonic Home. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Masonic Homes of California | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/12/2007 |
| Annadurai, Bala | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/29/2020 |
| Annadurai, Bala | Individual | ADP of the SNF | NOT APPLICABLE | 09/29/2020 |
| Balbiani, Mario | Individual | Corporate Director | NOT APPLICABLE | 10/10/2021 |
| Bear, Jeffery | Individual | Corporate Director | NOT APPLICABLE | 10/21/2018 |
| Bezner, Brian | Individual | Corporate Director | NOT APPLICABLE | 10/10/2021 |
| Casalou, Allan | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2008 |
| Casalou, Allan | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2008 |
| Chan, Garrett | Individual | Corporate Director | NOT APPLICABLE | 10/15/2023 |
| Cross, Charles | Individual | Corporate Officer | NOT APPLICABLE | 10/10/2021 |
| Cross, Charles | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/15/2021 |
| Cross, Charles | Individual | ADP of the SNF | NOT APPLICABLE | 10/15/2021 |
| Cruz, Cynthia | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/08/2020 |
| Cruz, Cynthia | Individual | ADP of the SNF | NOT APPLICABLE | 06/08/2020 |
| Diaz, Roberto | Individual | Corporate Director | NOT APPLICABLE | 10/10/2021 |
| Hatfield, Eric | Individual | Corporate Director | NOT APPLICABLE | 10/20/2019 |
| Hopkins, Ronald | Individual | Corporate Director | NOT APPLICABLE | 10/27/2024 |
| Hunter, Carol | Individual | Corporate Officer | NOT APPLICABLE | 06/06/2022 |
| Hunter, Carol | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Hunter, Carol | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2022 |
Showing 20 of 41 parties CMS has on file for this facility; 21 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Can I see where garbage is stored and how often it's removed?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 28% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 41 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 95 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Niles Canyon Post Acute | 3.0 mi | Fremont, CA | ★★★★★ | 5/5 | |
| Mission Valley Post Acute | 3.3 mi | Fremont, CA | ★★★★☆ | 3/5 | |
| We Care Skilled Nursing - Fremont | 3.3 mi | Fremont, CA | ★★★☆☆ | 3/5 | |
| Country Drive Post Acute | 3.4 mi | Fremont, CA | ★★★☆☆ | 3/5 | |
| Crestwood Treatment Center | 3.4 mi | Fremont, CA | ★★★★★ | 4/5 | |
| Fremont Healthcare Center | 4.0 mi | Fremont, CA | ★★★★☆ | 3/5 | |
| Eden Healthcare Center | 4.5 mi | Hayward, CA | ★★☆☆☆ | 2/5 | abuse |
| Emmanuel Post Acute Care - Hayward | 4.7 mi | Hayward, CA | ★★★☆☆ | 2/5 | |
| Crestwood Manor - Fremont | 4.7 mi | Fremont, CA | ★★★★★ | 5/5 | |
| Hayward Post Acute | 5.0 mi | Hayward, CA | ★★★★☆ | 4/5 | |
| Vista Post Acute | 5.9 mi | Hayward, CA | ★★★★☆ | 4/5 | |
| Serenethos Care Center, LLC | 6.3 mi | Hayward, CA | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Alameda, CA — 69 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- McClure Post Acute — Oakland, CA · overall 5/5
- Medical Hill Healthcare Center — Oakland, CA · overall 5/5
- Mercy Retirement & Care Center — Oakland, CA · overall 4/5
- Morton Bakar Center — Hayward, CA · overall 5/5
- Oakland Healthcare & Wellness Center — Oakland, CA · overall 5/5
- Oakland Heights Nursing and Rehabilitation — Oakland, CA · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 555843.