Crestwood Treatment Center

Name: Crestwood Treatment Center
Address: 2171 MOWRY AVENUE, Fremont, CA, 94538, US
Telephone: 5107938383

2171 Mowry Avenue, Fremont, CA 94538 · Alameda County · 88 certified beds · avg 58 residents/day · certified since Jul 1, 1998

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

7.00

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 22, 2026	E · Potential for harm, repeated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Feb 27, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 27, 2025	E · Potential for harm, repeated	The facility did not dispose of garbage and refuse properly.
Feb 27, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 27, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 13, 2023	F · Potential for harm, facility-wide	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Apr 13, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 13, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 13, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jun 13, 2019	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 13, 2019	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).

Year	Citations	Worst severity that year
2019	2	E
2023	4	F
2025	4	E
2026	1	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	7.00	4.31	3.95	top 2% in California; top 2% in the U.S.
Registered Nurse hours	1.16	0.61	0.69	top 7% in California; top 10% in the U.S.
Weekend total nurse staffing	6.01	3.90	3.50	top 3% in California; top 2% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.54	0.51	0.48	top 27% in California; top 28% in the U.S.
Total nursing staff turnover (%)	12.3	36.7	45.8	top 1% in California; top 1% in the U.S.
RN turnover (%)	11.1	38.1	42.9	top 6% in California; top 4% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.05, RN 0.84, weekend 4.33. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
		Ownership Data Not Available

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can I see where garbage is stored and how often it's removed?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Country Drive Post Acute	0.0 mi	Fremont, CA	★★★☆☆	3/5
We Care Skilled Nursing - Fremont	0.1 mi	Fremont, CA	★★★☆☆	3/5
Mission Valley Post Acute	0.1 mi	Fremont, CA	★★★★☆	3/5
Fremont Healthcare Center	1.1 mi	Fremont, CA	★★★★☆	3/5
Niles Canyon Post Acute	1.1 mi	Fremont, CA	★★★★★	5/5
Crestwood Manor - Fremont	1.4 mi	Fremont, CA	★★★★★	5/5
Masonic Home	3.4 mi	Union City, CA	★★★★☆	4/5
Eden Healthcare Center	7.6 mi	Hayward, CA	★★☆☆☆	2/5	abuse
Emmanuel Post Acute Care - Hayward	7.9 mi	Hayward, CA	★★★☆☆	2/5
Hayward Post Acute	8.3 mi	Hayward, CA	★★★★☆	4/5
Pleasanton Nursing and Rehabilitation Center	9.2 mi	Pleasanton, CA	★★★★★	5/5
Vista Post Acute	9.3 mi	Hayward, CA	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Fremont →

Facility data as of CMS processing date 2026-08-01. CCN 05A408.

The Care File

Visit checklist — Crestwood Treatment Center

2171 Mowry Avenue, Fremont, CA 94538 · 5107938383

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 05A408 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)