Magnolia Manor - Spartanburg

Name: Magnolia Manor - Spartanburg
Address: 375 Serpentine Drive, Spartanburg, SC, 29303, US
Telephone: 8645850218

375 Serpentine Drive, Spartanburg, SC 29303 · Spartanburg County · 95 certified beds · avg 92 residents/day · certified since Apr 1, 1978

Part of chain: FUNDAMENTAL HEALTHCARE (66 facilities, chain avg rating 2.4★)

3/5

Health inspection rating (on-site)

Serious findings on record

$12,054

Fines, last 3 years

3.37

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jun 14, 2024 · F-0624

The facility did not properly prepare residents for a safe transfer or discharge. Before a resident leaves, the facility must get them ready and make sure the move is safe and orderly.

Why it matters: An unprepared discharge can send a resident somewhere unsafe or without the care arrangements they need.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jul 5, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 4, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 4, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 26, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jun 14, 2024	▲ J · Immediate jeopardy, one-off	The facility did not properly prepare residents for a safe transfer or discharge. Before a resident leaves, the facility must get them ready and make sure the move is safe and orderly.
Jun 14, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 14, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 14, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jun 14, 2024	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Jun 14, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 9, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Aug 23, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 18, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 18, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2022	2	0	E
2023	1	0	D
2024	8	1	J ▲
2025	2	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $12,054.

Date	Type	Amount / length
Jun 14, 2024	Fine	$12,054

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	South Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.37	4.08	3.95	bottom 22% in South Carolina; bottom 30% in the U.S.
Registered Nurse hours	0.40	0.67	0.69	bottom 23% in South Carolina; bottom 22% in the U.S.
Weekend total nurse staffing	2.86	3.55	3.50	bottom 16% in South Carolina; bottom 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.28	0.41	0.48	bottom 40% in South Carolina; bottom 29% in the U.S.
Total nursing staff turnover (%)	56.4	45.9	45.8	bottom 22% in South Carolina; bottom 22% in the U.S.
RN turnover (%)	50.0	42.1	42.9	bottom 38% in South Carolina; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.13, RN 0.37, weekend 2.66. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Forman, Murray	Individual	5% or Greater Direct Ownership Interest	—	03/28/2006
Thi of South Carolina, LLC	Organization	5% or Greater Direct Ownership Interest	—	08/30/2003
Forman, Murray	Individual	Corporate Director	NOT APPLICABLE	05/11/2006
Quinn, Kimberly	Individual	Corporate Officer	NOT APPLICABLE	07/06/2006
Sherbert, Angela	Individual	W-2 Managing Employee	NOT APPLICABLE	06/24/2019
Sherbert, Angela	Individual	Corporate Officer	NOT APPLICABLE	06/24/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What does your discharge planning process look like, and how are families involved before a move?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Spartanburg Hospital for Restorative Care SNF	0.0 mi	Spartanburg, SC	★★★★★	5/5
White Oak Manor - Spartanburg	0.3 mi	Spartanburg, SC	★★★★☆	4/5
White Oak at North Grove INC	1.4 mi	Spartanburg, SC	★☆☆☆☆	1/5
Physical Rehabilitation and Wellness Center of Spa	1.9 mi	Spartanburg, SC	★☆☆☆☆	1/5	abuse
Summit Hills Skilled Nursing Facility	2.7 mi	Spartanburg, SC	★★★★☆	4/5
Valley Falls Terrace	3.6 mi	Spartanburg, SC	★★★☆☆	4/5
White Oak Estates	3.7 mi	Spartanburg, SC	★★★☆☆	3/5
Mountainview Nursing Home	4.9 mi	Spartanburg, SC	★☆☆☆☆	1/5
Rosecrest Rehabilitation and Healthcare Center	7.2 mi	Inman, SC	★★★★★	5/5
Magnolia Manor - Inman	10.0 mi	Inman, SC	★☆☆☆☆	1/5	SFF

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 425091.

The Care File

Visit checklist — Magnolia Manor - Spartanburg

375 Serpentine Drive, Spartanburg, SC 29303 · 8645850218

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $12,054

Most serious findings on record:

▲ Jun 14, 2024 (F-0624, Immediate jeopardy, one-off): The facility did not properly prepare residents for a safe transfer or discharge. Before a resident leaves, the facility must get them ready and make sure the move is safe and orderly.

Questions for the administrator:

☐ "What does your discharge planning process look like, and how are families involved before a move?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 425091 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)