Mountainview Nursing Home

Name: Mountainview Nursing Home
Address: 340 Cedar Springs Road, Spartanburg, SC, 29302, US
Telephone: 8645824175

340 Cedar Springs Road, Spartanburg, SC 29302 · Spartanburg County · 132 certified beds · avg 121 residents/day · certified since Jan 1, 1967

1/5

Health inspection rating (on-site)

Serious findings on record

$15,324

Fines, last 3 years

4.86

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Nov 7, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 12, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Jun 12, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 7, 2025	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 23, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 23, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Nov 23, 2024	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Nov 23, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 23, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Nov 23, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Nov 23, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Nov 23, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Nov 23, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 28, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 28, 2023	F · Potential for harm, facility-wide	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Feb 28, 2023	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Feb 28, 2023	C · Minimal risk, facility-wide	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Feb 28, 2023	B · Minimal risk, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (17 → 9).

Year	Citations	Serious (G–L)	Worst severity that year
2023	17	0	F
2024	9	0	E
2025	1	1	J ▲
2026	2	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

3 fines totaling $15,324.

Date	Type	Amount / length
Jan 22, 2024	Fine	$9,032
Jan 2, 2024	Fine	$2,098
Dec 11, 2023	Fine	$4,194

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	South Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.86	4.08	3.95	top 15% in South Carolina; top 16% in the U.S.
Registered Nurse hours	0.63	0.67	0.69	top 39% in South Carolina; top 45% in the U.S.
Weekend total nurse staffing	4.04	3.55	3.50	top 20% in South Carolina; top 22% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.51	0.41	0.48	top 21% in South Carolina; top 32% in the U.S.
Total nursing staff turnover (%)	80.1	45.9	45.8	bottom 1% in South Carolina; bottom 2% in the U.S.
RN turnover (%)	76.2	42.1	42.9	bottom 7% in South Carolina; bottom 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.55, RN 0.59, weekend 3.78. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Community Services for the Aging, INC.	Organization	5% or Greater Direct Ownership Interest	—	07/01/2010
Burgess, Richard	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Burnett, Paul	Individual	Corporate Director	NOT APPLICABLE	07/01/2010
Dillard, Wilson	Individual	W-2 Managing Employee	NOT APPLICABLE	07/01/2010
Dillard, Wilson	Individual	Corporate Director	NOT APPLICABLE	07/01/2010
Feemster, Sam	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Herring, Leon	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
McCulloch, Carol	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Miller, Earl	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Shippy-Gilbert, Kelly	Individual	Corporate Director	NOT APPLICABLE	07/01/2010
Shirley, Brenda	Individual	Corporate Director	NOT APPLICABLE	07/01/2010
Sisk, Keith	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Summey, Matthew	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Walters, Kevin	Individual	Corporate Director	NOT APPLICABLE	11/22/1988
Wessinger, E. Ralph	Individual	Corporate Officer	NOT APPLICABLE	10/09/2012

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
White Oak at North Grove INC	3.8 mi	Spartanburg, SC	★☆☆☆☆	1/5
White Oak Estates	4.3 mi	Spartanburg, SC	★★★☆☆	3/5
White Oak Manor - Spartanburg	4.8 mi	Spartanburg, SC	★★★★☆	4/5
Magnolia Manor - Spartanburg	4.9 mi	Spartanburg, SC	★★★☆☆	3/5
Spartanburg Hospital for Restorative Care SNF	4.9 mi	Spartanburg, SC	★★★★★	5/5
Summit Hills Skilled Nursing Facility	5.2 mi	Spartanburg, SC	★★★★☆	4/5
Physical Rehabilitation and Wellness Center of Spa	6.7 mi	Spartanburg, SC	★☆☆☆☆	1/5	abuse
Valley Falls Terrace	8.5 mi	Spartanburg, SC	★★★☆☆	4/5
Rosecrest Rehabilitation and Healthcare Center	12.0 mi	Inman, SC	★★★★★	5/5
Woodruff Manor	13.4 mi	Woodruff, SC	★★★☆☆	3/5
Magnolia Manor - Inman	14.6 mi	Inman, SC	★☆☆☆☆	1/5	SFF
Lake Emory Post Acute Care	14.6 mi	Inman, SC	★☆☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 425027.

The Care File

Visit checklist — Mountainview Nursing Home

340 Cedar Springs Road, Spartanburg, SC 29302 · 8645824175

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $15,324

Most serious findings on record:

▲ Nov 7, 2025 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 425027 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)