Windsor House
4411 McAllister Drive, Huntsville, AL 35805 · Madison County · 117 certified beds · avg 100 residents/day · certified since Oct 16, 1987
Part of chain: DIVERSICARE HEALTHCARE (44 facilities, chain avg rating 2.6★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Sep 20, 2023 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Oct 19, 2023 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Sep 20, 2023 · F-0607 · triggered by a complaint
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Why it matters: Without working prevention policies, mistreatment is more likely to happen and less likely to be caught.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Oct 19, 2023 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · May 29, 2021 · F-0580
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 2, 2021 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · May 29, 2021 · F-0692
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Why it matters: Malnutrition and dehydration can quickly weaken a resident and lead to serious complications.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 2, 2021 (Deficient, Provider has date of correction)
All citations in the current public record (24)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 20, 2023 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Sep 20, 2023 | ▲ J · Immediate jeopardy, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint |
| Aug 24, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| May 29, 2021 | ▲ G · Actual harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| May 29, 2021 | ▲ G · Actual harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| May 29, 2021 | F · Potential for harm, facility-wide | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| May 29, 2021 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| May 29, 2021 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| May 29, 2021 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 29, 2021 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| May 29, 2021 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| May 29, 2021 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 29, 2021 | D · Potential for harm, one-off | The facility did not provide routine dental care and 24-hour emergency dental care for residents. |
| May 29, 2021 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 7, 2019 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Apr 5, 2018 | D · Potential for harm, one-off | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. |
| Apr 5, 2018 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Apr 5, 2018 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 11).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 3 | 0 | D |
| 2019 | 1 | 0 | D |
| 2021 | 11 | 2 | G ▲ |
| 2023 | 9 | 2 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $266,231.
| Date | Type | Amount / length |
|---|---|---|
| Aug 24, 2023 | Fine | $266,231 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.34 | 4.43 | 3.95 | bottom 3% in Alabama; bottom 29% in the U.S. |
| Registered Nurse hours | 0.67 | 0.74 | 0.69 | bottom 40% in Alabama; top 40% in the U.S. |
| Weekend total nurse staffing | 2.89 | 3.73 | 3.50 | bottom 6% in Alabama; bottom 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.38 | 0.36 | 0.48 | top 38% in Alabama; bottom 48% in the U.S. |
| Total nursing staff turnover (%) | 56.8 | 46.9 | 45.8 | bottom 21% in Alabama; bottom 22% in the U.S. |
| RN turnover (%) | 72.2 | 39.5 | 42.9 | bottom 7% in Alabama; bottom 10% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.84, RN 0.57, weekend 2.46. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Advocat Finance, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/18/1996 |
| Dac Newcorp INC | Organization | 5% or Greater Indirect Ownership Interest | — | 04/04/2022 |
| Diversicare Healthcare Services LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 05/10/1994 |
| Diversicare Leasing LP | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/26/2000 |
| Diversicare Management Services LP. | Organization | 5% or Greater Indirect Ownership Interest | — | 10/10/1996 |
| Beasley, Ted | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/01/2024 |
| Beasley, Ted | Individual | ADP of the SNF | NOT APPLICABLE | 12/05/2024 |
| Bodie, Rebecca | Individual | Corporate Officer | NOT APPLICABLE | 03/02/2020 |
| Diversicare Management Services LP. | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/18/2024 |
| Ford, Ashley | Individual | Contracted Managing Employee | NOT APPLICABLE | 07/15/2023 |
| Ford, Ashley | Individual | ADP of the SNF | NOT APPLICABLE | 12/05/2024 |
| Kellman, Franklin | Individual | Corporate Director | NOT APPLICABLE | 09/13/2024 |
| Kohn, Brian | Individual | Corporate Director | NOT APPLICABLE | 11/19/2021 |
| Nee, Stephen | Individual | Corporate Officer | NOT APPLICABLE | 02/20/2023 |
| Nee, Stephen | Individual | ADP of the SNF | NOT APPLICABLE | 12/26/2024 |
| Ratner, Eran | Individual | Corporate Director | NOT APPLICABLE | 11/19/2021 |
| Ratner, Eran | Individual | Corporate Officer | NOT APPLICABLE | 09/13/2024 |
| Weishaar, Matthew | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2003 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What mental health services do you provide on-site, and who delivers them?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Brookshire Healthcare Center | 0.1 mi | Huntsville, AL | ★★★☆☆ | 3/5 | |
| Diversicare of Big Springs | 2.5 mi | Huntsville, AL | ★★★★☆ | 4/5 | |
| The Health Center at Research Park | 3.1 mi | Huntsville, AL | ★☆☆☆☆ | 1/5 | abuse |
| Rocket City Rehabilitation and Healthcare Center | 3.6 mi | Huntsville, AL | ★☆☆☆☆ | 1/5 | |
| Regency Health Care and Rehabilitation Center | 3.6 mi | Huntsville, AL | ★☆☆☆☆ | 1/5 | |
| Huntsville Health & Rehabilitation, LLC | 3.9 mi | Huntsville, AL | ★☆☆☆☆ | 1/5 | |
| Willowbrooke Ct Skilled Care Ctr at Magnolia Trace | 5.2 mi | Huntsville, AL | ★★★★★ | 3/5 | |
| Madison Manor Nursing Home | 7.4 mi | Madison, AL | ★★★☆☆ | 3/5 | |
| Valley View Health and Rehabilitation, LLC | 7.4 mi | Madison, AL | ★★★★☆ | 3/5 | |
| Fairview at Redstone Village | 8.7 mi | Huntsville, AL | ★★★★☆ | 4/5 | |
| South Hampton Nursing & Rehabilitation Center | 13.4 mi | Owens Cross Roads, AL | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 015397.