Regency Health Care and Rehabilitation Center
2061 Poole Drive, NW, Huntsville, AL 35810 · Madison County · 90 certified beds · avg 84 residents/day · certified since Mar 1, 1980
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Aug 21, 2024 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Sep 24, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Aug 21, 2024 · F-0867 · triggered by a complaint
The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Why it matters: Without a working quality program, the same care problems tend to repeat instead of getting fixed.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Sep 24, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Aug 21, 2024 · F-0755 · triggered by a complaint
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Why it matters: Weak pharmacy services lead to medication mistakes, delays, and missed drug interactions that can seriously harm residents.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Sep 24, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 21, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Aug 21, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint |
| Aug 21, 2024 | ▲ G · Actual harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Aug 21, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Aug 29, 2019 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Aug 29, 2019 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Aug 29, 2019 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 23, 2018 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 14).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 1 | 0 | E |
| 2019 | 3 | 0 | D |
| 2024 | 14 | 3 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $16,801, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Aug 21, 2024 | Fine | $6,500 |
| Aug 21, 2024 | Fine | $10,301 |
| Aug 21, 2024 | Payment Denial | 4 days from Sep 20, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.55 | 4.43 | 3.95 | top 41% in Alabama; top 22% in the U.S. |
| Registered Nurse hours | 0.70 | 0.74 | 0.69 | bottom 45% in Alabama; top 36% in the U.S. |
| Weekend total nurse staffing | 3.58 | 3.73 | 3.50 | bottom 38% in Alabama; top 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.36 | 0.48 | bottom 42% in Alabama; bottom 31% in the U.S. |
| Total nursing staff turnover (%) | 62.7 | 46.9 | 45.8 | bottom 10% in Alabama; bottom 13% in the U.S. |
| RN turnover (%) | 73.3 | 39.5 | 42.9 | bottom 7% in Alabama; bottom 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.30, RN 0.66, weekend 3.38. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Howe, Donavon | Individual | 5% or Greater Direct Ownership Interest | — | 05/27/2006 |
| Huntsville Senior Services LLC | Organization | 5% or Greater Direct Ownership Interest | — | 05/27/2006 |
| Sabir Investments, LLC | Organization | 5% or Greater Direct Ownership Interest | — | 05/01/2018 |
| Hill Educational Services, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 12/14/2024 |
| Howe, Donavon | Individual | ADP of the SNF | NOT APPLICABLE | 05/27/2006 |
| Huntsville Senior Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/27/2006 |
| Nesmith, Vicki | Individual | Corporate Director | NOT APPLICABLE | 09/24/2024 |
| Nesmith, Vicki | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/09/2024 |
| Nesmith, Vicki | Individual | ADP of the SNF | NOT APPLICABLE | 09/09/2024 |
| Nkea, Eveline | Individual | Corporate Director | NOT APPLICABLE | 12/03/2024 |
| Nkea, Eveline | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/12/2024 |
| Nkea, Eveline | Individual | ADP of the SNF | NOT APPLICABLE | 11/12/2024 |
| Sabir Investments, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2018 |
| Vollmer, Donald | Individual | Corporate Director | NOT APPLICABLE | 03/14/2022 |
| Vollmer, Donald | Individual | ADP of the SNF | NOT APPLICABLE | 03/14/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Diversicare of Big Springs | 2.7 mi | Huntsville, AL | ★★★★☆ | 4/5 | |
| Windsor House | 3.6 mi | Huntsville, AL | ★☆☆☆☆ | 1/5 | |
| Brookshire Healthcare Center | 3.8 mi | Huntsville, AL | ★★★☆☆ | 3/5 | |
| The Health Center at Research Park | 4.0 mi | Huntsville, AL | ★☆☆☆☆ | 1/5 | abuse |
| Rocket City Rehabilitation and Healthcare Center | 4.5 mi | Huntsville, AL | ★☆☆☆☆ | 1/5 | |
| Huntsville Health & Rehabilitation, LLC | 5.7 mi | Huntsville, AL | ★☆☆☆☆ | 1/5 | |
| Willowbrooke Ct Skilled Care Ctr at Magnolia Trace | 6.6 mi | Huntsville, AL | ★★★★★ | 3/5 | |
| Valley View Health and Rehabilitation, LLC | 8.9 mi | Madison, AL | ★★★★☆ | 3/5 | |
| Madison Manor Nursing Home | 10.5 mi | Madison, AL | ★★★☆☆ | 3/5 | |
| Fairview at Redstone Village | 10.9 mi | Huntsville, AL | ★★★★☆ | 4/5 | |
| South Hampton Nursing & Rehabilitation Center | 14.4 mi | Owens Cross Roads, AL | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 015372.