Mount Saint Joseph Rehab Center

Name: Mount Saint Joseph Rehab Center
Address: 21800 CHARDON ROAD, Euclid, OH, 44117, US
Telephone: 2165317426

21800 Chardon Road, Euclid, OH 44117 · Cuyahoga County · 90 certified beds · avg 85 residents/day · certified since Mar 18, 1980

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.78

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Aug 29, 2019 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Sep 25, 2019 (Deficient, Provider has date of correction)

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 10, 2025	F · Potential for harm, facility-wide	The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location.
Apr 10, 2025	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Apr 10, 2025	C · Minimal risk, facility-wide	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Oct 5, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Oct 5, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Aug 4, 2022	D · Potential for harm, one-off	The facility did not let a resident or their legal representative see or buy copies of the resident's own records.
Aug 4, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Aug 29, 2019	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 29, 2019	F · Potential for harm, facility-wide	The facility hired someone with an official finding of abuse, neglect, exploitation, or theft against them. Facilities are not allowed to employ people with such findings.
Aug 29, 2019	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Aug 29, 2019	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 29, 2019	C · Minimal risk, facility-wide	The facility did not follow the rules about disclosing who owns it, or did not tell the state agency about changes in ownership or key administrative staff.
Aug 29, 2019	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2019	6	1	G ▲
2022	2	0	D
2023	2	0	D
2025	3	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.78	3.45	3.95	top 2% in Ohio; top 5% in the U.S.
Registered Nurse hours	0.60	0.60	0.69	top 39% in Ohio; top 48% in the U.S.
Weekend total nurse staffing	5.28	3.07	3.50	top 2% in Ohio; top 4% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.32	0.42	0.48	bottom 35% in Ohio; bottom 36% in the U.S.
Total nursing staff turnover (%)	52.5	48.7	45.8	bottom 39% in Ohio; bottom 31% in the U.S.
RN turnover (%)	37.5	43.9	42.9	top 39% in Ohio; top 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.05, RN 0.53, weekend 4.61. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Gregg, Mary	Individual	W-2 Managing Employee	NOT APPLICABLE	09/11/2012
Gregg, Mary	Individual	Corporate Director	NOT APPLICABLE	09/01/2004
Gregg, Mary	Individual	Corporate Officer	NOT APPLICABLE	09/01/2004
Holzheimer, Timothy	Individual	Corporate Officer	NOT APPLICABLE	01/08/2013
Sovacool, Sara	Individual	W-2 Managing Employee	NOT APPLICABLE	01/07/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Does your admission agreement include an arbitration clause, and is signing it optional?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"If I ask for a copy of my family member's records, how quickly will I get them and what does it cost?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Willows Health and Rehab Ctr	1.2 mi	Euclid, OH	★★★★☆	3/5
Heritage Healthcare of Euclid	1.3 mi	Euclid, OH	★☆☆☆☆	2/5
Slovene Home for the Aged	1.4 mi	Cleveland, OH	★☆☆☆☆	2/5
Hillside Plaza	1.4 mi	Cleveland, OH	★★★☆☆	3/5
Eastbrook Healthcare Center	1.9 mi	Cleveland, OH	★★★☆☆	3/5
Gardens of Euclid Beach	2.3 mi	Cleveland, OH	★★☆☆☆	1/5
Tranquility of Richmond Heights	2.3 mi	Richmond Heights, OH	★★☆☆☆	2/5
Grande Pointe Healthcare Commu	2.7 mi	Richmond Heights, OH	★★☆☆☆	2/5
Highland Pointe Health & Rehab Center	2.8 mi	Highland Heights, OH	★☆☆☆☆	1/5
Wickliffe Country Place	3.3 mi	Wickliffe, OH	★★★☆☆	2/5
Gardens of McGregor and Amasa Stone	3.3 mi	East Cleveland, OH	★★★★★	4/5
Avenue at Lyndhurst	3.8 mi	Lyndhurst, OH	★★☆☆☆	1/5	SFF

Compare this facility with the 3 closest →

All facilities in Euclid →

Facility data as of CMS processing date 2026-08-01. CCN 365487.

The Care File

Visit checklist — Mount Saint Joseph Rehab Center

21800 Chardon Road, Euclid, OH 44117 · 2165317426

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ Aug 29, 2019 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Does your admission agreement include an arbitration clause, and is signing it optional?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "If I ask for a copy of my family member's records, how quickly will I get them and what does it cost?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365487 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)