How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Mount Saint Joseph Rehab Center
21800 Chardon Road, Euclid, OH 44117 (opens Google Maps) · Cuyahoga County · (216) 531-7426· 90 certified beds · avg 85 residents/day · certified since Mar 18, 1980 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Apr 10, 2025
1
Serious findings on record
most recent Aug 29, 2019
$0
Fines, last 3 years
5.78
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · Aug 29, 2019 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Actual harm, isolated · Aug 29, 2019 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Sep 25, 2019 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.
The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location. F-0848
The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. F-0756
The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. F-0947
View all 13 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 10, 2025 | F · Potential for more than minimal harm, widespread | The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location. · F-0848 |
| Apr 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Apr 10, 2025 | C · Potential for minimal harm, widespread | The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. · F-0947 |
| Oct 5, 2023 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Oct 5, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Aug 4, 2022 | D · Potential for more than minimal harm, isolated | The facility did not let a resident or their legal representative see or buy copies of the resident's own records. · F-0573 |
| Aug 4, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Aug 29, 2019 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Aug 29, 2019 | F · Potential for more than minimal harm, widespread | The facility hired someone with an official finding of abuse, neglect, exploitation, or theft against them. Facilities are not allowed to employ people with such findings. · F-0606 |
| Aug 29, 2019 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Aug 29, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Aug 29, 2019 | C · Potential for minimal harm, widespread | The facility did not follow the rules about disclosing who owns it, or did not tell the state agency about changes in ownership or key administrative staff. · F-0844 |
| Aug 29, 2019 | B · Potential for minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 3).
All citationsSerious citations (G–L)
2019
All citations: 6
Serious citations (G–L): 1
2022
All citations: 2
Serious citations (G–L): 0
2023
All citations: 2
Serious citations (G–L): 0
2025
All citations: 3
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 6 | 1 | G ▲ |
| 2022 | 2 | 0 | D |
| 2023 | 2 | 0 | D |
| 2025 | 3 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.78
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.60
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 5.28
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.78 | 3.45 | 3.95 | top 2% in Ohio; top 5% in the U.S. |
| Registered Nurse hours | 0.60 | 0.60 | 0.69 | top 39% in Ohio; top 48% in the U.S. |
| Weekend total nurse staffing | 5.28 | 3.07 | 3.50 | top 2% in Ohio; top 4% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.32 | 0.42 | 0.48 | bottom 35% in Ohio; bottom 36% in the U.S. |
| Total nursing staff turnover (%) | 52.5 | 48.7 | 45.8 | bottom 39% in Ohio; bottom 31% in the U.S. |
| RN turnover (%) | 37.5 | 43.9 | 42.9 | top 39% in Ohio; top 42% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.05, RN 0.53, weekend 4.61.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.05 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Mount Saint Joseph Rehab Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Gregg, Mary | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/11/2012 |
| Gregg, Mary | Individual | Corporate Director | NOT APPLICABLE | 09/01/2004 |
| Gregg, Mary | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2004 |
| Holzheimer, Timothy | Individual | Corporate Officer | NOT APPLICABLE | 01/08/2013 |
| Sovacool, Sara | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/07/2022 |
All 5 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Does your admission agreement include an arbitration clause, and is signing it optional?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "If I ask for a copy of my family member's records, how quickly will I get them and what does it cost?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 53% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 93 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Willows Health and Rehab Ctr | 1.2 mi | Euclid, OH | ★★★★☆ | 3/5 | |
| Heritage Healthcare of Euclid | 1.3 mi | Euclid, OH | ★☆☆☆☆ | 2/5 | |
| Slovene Home for the Aged | 1.4 mi | Cleveland, OH | ★☆☆☆☆ | 2/5 | |
| Hillside Plaza | 1.4 mi | Cleveland, OH | ★★★☆☆ | 3/5 | |
| Eastbrook Healthcare Center | 1.9 mi | Cleveland, OH | ★★★☆☆ | 3/5 | |
| Gardens of Euclid Beach | 2.3 mi | Cleveland, OH | ★★☆☆☆ | 1/5 | |
| Tranquility of Richmond Heights | 2.3 mi | Richmond Heights, OH | ★★☆☆☆ | 2/5 | |
| Grande Pointe Healthcare Commu | 2.7 mi | Richmond Heights, OH | ★★☆☆☆ | 2/5 | |
| Highland Pointe Health & Rehab Center | 2.8 mi | Highland Heights, OH | ★☆☆☆☆ | 1/5 | |
| Wickliffe Country Place | 3.3 mi | Wickliffe, OH | ★★★☆☆ | 2/5 | |
| Gardens of McGregor and Amasa Stone | 3.3 mi | East Cleveland, OH | ★★★★★ | 4/5 | |
| Avenue at Lyndhurst | 3.8 mi | Lyndhurst, OH | ★★☆☆☆ | 1/5 | SFF |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Cuyahoga, OH — 92 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Mt Alverna Home INC — Parma, OH · overall 2/5
- Normandy Manor of Rocky River — Rocky River, OH · overall 2/5
- North Park Care Center — Brook Park, OH · overall 5/5
- North Royalton Post Acute — Parma, OH · overall 1/5
- Northwestern Healthcare Center — Berea, OH · overall 3/5
- O'Neill Healthcare Bay Village — Bay Village, OH · overall 2/5
- O'Neill Healthcare Fairview Park — Fairview Park, OH · overall 5/5
- O'Neill Healthcare Lakewood — Lakewood, OH · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365487.