Laurels of New London the

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.52, RN 0.64, weekend 3.10.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.52 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 12 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Ciena Healthcare/Laurel Health Care — 81 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Laurels of Norworth the — Worthington, OH · overall 1/5
• Laurels of Steubenville the — Steubenville, OH · overall 2/5
• Laurels of West Carrollton the — West Carrollton, OH · overall 1/5
• Laurels of West Columbus, the — Columbus, OH · overall 1/5abuse
• Laurels of Worthington, the — Worthington, OH · overall 3/5
• The Laurels of Chagrin Falls — Chagrin Falls, OH · overall 3/5
• The Laurels of Gahanna — Columbus, OH · overall 2/5SFF
• The Laurels of Heath — Heath, OH · overall 1/5

Listed by state, then facility name — not a ranking. Showing 8 of the 80 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "Where do you post your daily staffing numbers, and can I see today's?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 20% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in New London →