Laurels of New London the

Name: Laurels of New London the
Address: 204 W MAIN ST, New London, OH, 44851, US
Telephone: 4199291563

204 W Main St, New London, OH 44851 · Huron County · 50 certified beds · avg 46 residents/day · certified since May 16, 1985

Part of chain: CIENA HEALTHCARE/LAUREL HEALTH CARE (81 facilities, chain avg rating 2.8★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.24

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 7, 2026	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Dec 26, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 26, 2024	B · Minimal risk, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Apr 26, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jan 31, 2024	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Jan 31, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 31, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 31, 2024	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (2 → 1).

Year	Citations	Serious (G–L)	Worst severity that year
2024	7	0	E
2026	1	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.24	3.45	3.95	bottom 43% in Ohio; bottom 24% in the U.S.
Registered Nurse hours	0.59	0.60	0.69	top 41% in Ohio; top 49% in the U.S.
Weekend total nurse staffing	2.86	3.07	3.50	bottom 42% in Ohio; bottom 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.42	0.48	bottom 27% in Ohio; bottom 30% in the U.S.
Total nursing staff turnover (%)	19.6	48.7	45.8	top 1% in Ohio; top 3% in the U.S.
RN turnover (%)	28.6	43.9	42.9	top 25% in Ohio; top 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.52, RN 0.64, weekend 3.10. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Donaldson, Amy	Individual	Operational/Managerial Control	NOT APPLICABLE	02/06/2023
Donaldson, Amy	Individual	ADP of the SNF	NOT APPLICABLE	02/06/2023
Eren, Itri	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Eren, Itri	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Khan, Anis	Individual	Managing Control - Governing Body	NOT APPLICABLE	02/01/2016
Khan, Anis	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2016
Khan, Anis	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2016
Laurel Health Care Company	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2016
Laurel Health Care Company	Organization	ADP of the SNF	NOT APPLICABLE	04/03/2025
Qazi, Mohammad	Individual	Managing Control - Governing Body	NOT APPLICABLE	02/01/2016
Qazi, Mohammad	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2016
Stobb, David	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2016

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Where do you post your daily staffing numbers, and can I see today's?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Elms Retirement Village INC	11.4 mi	Wellington, OH	★★★★★	5/5
Norwalk Memorial Home	14.0 mi	Norwalk, OH	★★★★☆	4/5
Willows at Willard the	14.5 mi	Willard, OH	★★★★★	4/5
Carecore at Gaymont	14.9 mi	Norwalk, OH	★★★☆☆	3/5
Twilight Gardens Nursing and Rehabilitation	15.6 mi	Norwalk, OH	★★★★☆	4/5
The Good Shepherd Health and Rehabilitation Center	16.1 mi	Ashland, OH	★★★★★	4/5
Embassy of Willard	16.3 mi	Willard, OH	★★★☆☆	3/5
Crystal Care Center of Ashland	16.5 mi	Ashland, OH	★☆☆☆☆	2/5
Welcome Nursing Home	16.7 mi	Oberlin, OH	★★☆☆☆	2/5	abuse
Kingston of Ashland	17.0 mi	Ashland, OH	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in New London →

Facility data as of CMS processing date 2026-08-01. CCN 365656.

The Care File

Visit checklist — Laurels of New London the

204 W Main St, New London, OH 44851 · 4199291563

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365656 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)