Welcome Nursing Home

Name: Welcome Nursing Home
Address: 417 SOUTH MAIN STREET, Oberlin, OH, 44074, US
Telephone: 4407751491

417 South Main Street, Oberlin, OH 44074 · Lorain County · 99 certified beds · avg 90 residents/day · certified since May 20, 1980

Abuse citation flag (CMS)

The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.10

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (22)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 5, 2026	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 5, 2026	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 5, 2026	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Mar 5, 2026	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Mar 5, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Mar 5, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 5, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 8, 2024	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Oct 27, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 6, 2019	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Nov 6, 2019	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 6, 2019	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Nov 6, 2019	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 15).

Year	Citations	Worst severity that year
2019	4	D
2022	2	E
2024	1	D
2026	15	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.10	3.45	3.95	top 13% in Ohio; top 36% in the U.S.
Registered Nurse hours	0.61	0.60	0.69	top 38% in Ohio; top 47% in the U.S.
Weekend total nurse staffing	3.57	3.07	3.50	top 15% in Ohio; top 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.26	0.42	0.48	bottom 21% in Ohio; bottom 24% in the U.S.
Total nursing staff turnover (%)	27.7	48.7	45.8	top 5% in Ohio; top 11% in the U.S.
RN turnover (%)	14.3	43.9	42.9	top 8% in Ohio; top 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.09, RN 0.61, weekend 3.56. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Foisy, Meghan	Individual	Direct Ownership Interest	NOT APPLICABLE	10/26/2001
Freas, Heidi	Individual	Direct Ownership Interest	NOT APPLICABLE	10/26/2001
Herron, Jill	Individual	Direct Ownership Interest	NOT APPLICABLE	10/26/2001
Wessell, Kelly	Individual	Direct Ownership Interest	NOT APPLICABLE	10/26/2001
Accuscripts Pharmacy LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/27/2013
Accuscripts Pharmacy LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/08/2025
Dayfield Senior Solutions, LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2012
DTW, LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/31/2001
Eren, Itri	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2017
Eren, Itri	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2017
Foisy, Meghan	Individual	Corporate Director	NOT APPLICABLE	10/26/2001
Freas, Heidi	Individual	Corporate Director	NOT APPLICABLE	10/26/2001
Freas, Heidi	Individual	Corporate Officer	NOT APPLICABLE	10/26/2001
Freas, Heidi	Individual	ADP of the SNF	NOT APPLICABLE	02/21/2000
Healthcare Services Group INC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2008
Healthcare Services Group INC	Organization	ADP of the SNF	NOT APPLICABLE	12/08/2025
Healthpro Heritage LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/07/2021
Herron, Jill	Individual	Corporate Director	NOT APPLICABLE	10/26/2001
Herron, Jill	Individual	Corporate Officer	NOT APPLICABLE	10/26/2001
Herron, Jill	Individual	Operational/Managerial Control	NOT APPLICABLE	05/03/1999

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Kendal at Oberlin	1.5 mi	Oberlin, OH	★★★★★	5/5
Keystone Pointe Health and Rehabilitation	6.6 mi	Lagrange, OH	★★★★★	5/5
Wesleyan Village	7.8 mi	Elyria, OH	★★☆☆☆	1/5
Elms Retirement Village INC	7.8 mi	Wellington, OH	★★★★★	5/5
Amherst Manor Nursing Home	8.3 mi	Amherst, OH	★★☆☆☆	3/5
Life Care Center of Elyria	8.9 mi	Elyria, OH	★★★★★	4/5
Autumn Aegis Nursing Home	10.8 mi	Lorain, OH	★★★★☆	3/5
Oak Hills Nursing Center	11.0 mi	Lorain, OH	★★★☆☆	3/5
Lake Pointe Health Care	11.0 mi	Lorain, OH	★★★★★	4/5
O'Neill Healthcare North Ridgeville	11.0 mi	North Ridgeville, OH	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Oberlin →

Facility data as of CMS processing date 2026-08-01. CCN 365508.

The Care File

Visit checklist — Welcome Nursing Home

417 South Main Street, Oberlin, OH 44074 · 4407751491

Health inspection rating 2/5 · CMS overall 2/5 · ▲ FEDERAL ABUSE CITATION FLAG· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365508 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)