Lakes of Sylvania, the

Name: Lakes of Sylvania, the
Address: 5351 MITCHAW ROAD, Sylvania, OH, 43560, US
Telephone: 4198246699

5351 Mitchaw Road, Sylvania, OH 43560 · Lucas County · 62 certified beds · avg 59 residents/day · certified since Feb 28, 2017

Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.34

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 12, 2026	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Nov 22, 2023	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Aug 13, 2021	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 13, 2021	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 13, 2021	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not provide routine dental care and 24-hour emergency dental care for residents.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 5).

Year	Citations	Worst severity that year
2021	11	F
2023	1	D
2026	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.34	3.45	3.95	top 48% in Ohio; bottom 28% in the U.S.
Registered Nurse hours	0.63	0.60	0.69	top 34% in Ohio; top 44% in the U.S.
Weekend total nurse staffing	3.00	3.07	3.50	top 44% in Ohio; bottom 31% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.39	0.42	0.48	top 47% in Ohio; top 49% in the U.S.
Total nursing staff turnover (%)	34.4	48.7	45.8	top 15% in Ohio; top 23% in the U.S.
RN turnover (%)	12.5	43.9	42.9	top 6% in Ohio; top 6% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.01, RN 0.76, weekend 3.60. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Continental Merger Sub LLC	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Northstar Healthcare Income INC	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Northstar Healthcare Income Operating Partnership LP	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Trilogy Holdings Nt-Hci, LLC	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Barney, Leigh	Individual	Corporate Officer	NOT APPLICABLE	11/01/2019
Bryant, William	Individual	Corporate Officer	NOT APPLICABLE	01/05/2016
Bufford, Randall	Individual	Corporate Officer	NOT APPLICABLE	11/01/2019
Conner, Gregory	Individual	Corporate Officer	NOT APPLICABLE	06/03/2021
Corbin, Kathy	Individual	W-2 Managing Employee	NOT APPLICABLE	01/11/2011
Davis, David	Individual	Corporate Officer	NOT APPLICABLE	08/21/2017
Fightmaster, Lisa	Individual	W-2 Managing Employee	NOT APPLICABLE	12/01/2015
Mehaffey, Todd	Individual	Corporate Officer	NOT APPLICABLE	01/31/2022
Pietrowski, Cristina	Individual	Corporate Officer	NOT APPLICABLE	01/31/2022
Prosky, Danny	Individual	Corporate Officer	NOT APPLICABLE	12/01/2015
Soles, Emily	Individual	Operational/Managerial Control	NOT APPLICABLE	01/27/2023
Streiff, Mathieu	Individual	Corporate Officer	NOT APPLICABLE	12/01/2015
Trilogy Management Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How soon after admission is a full assessment completed, and how are the findings shared with the family?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Otterbein Sunset Village	1.0 mi	Sylvania, OH	★★☆☆☆	2/5
Kingston Health Center of Sylvania	2.3 mi	Sylvania, OH	★★★☆☆	2/5
Rosary Care Center	2.8 mi	Sylvania, OH	★★★☆☆	3/5
Arbors at Sylvania	3.4 mi	Toledo, OH	★★★☆☆	3/5
Franciscan Care Ctr Sylvania	4.0 mi	Toledo, OH	★★☆☆☆	1/5	SFF
Divine Rehabilitation and Nursing at Sylvania	5.0 mi	Sylvania, OH	★★☆☆☆	1/5
Spring Meadows Nursing, a Villa Center	6.6 mi	Holland, OH	★★★☆☆	3/5
Otterbein Sunset House	6.9 mi	Toledo, OH	★★★☆☆	3/5
Lutheran Village at Wolfcreek	7.9 mi	Holland, OH	★★★★☆	3/5
Continuing Healthcare of Toledo	8.0 mi	Toledo, OH	★★☆☆☆	2/5
Ayden Healthcare of Toledo	8.0 mi	Toledo, OH	★★☆☆☆	1/5
Divine Rehabilitation and Nursing at Toledo	8.1 mi	Toledo, OH		—/5	abuseSFF

Compare this facility with the 3 closest →

All facilities in Sylvania →

Facility data as of CMS processing date 2026-08-01. CCN 366452.

The Care File

Visit checklist — Lakes of Sylvania, the

5351 Mitchaw Road, Sylvania, OH 43560 · 4198246699

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366452 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)