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Arbors at Sylvania
7120 Port Sylvania Drive, Toledo, OH 43617 (opens Google Maps) · Lucas County · (419) 841-2200· 77 certified beds · avg 71 residents/day · certified since Apr 19, 1996 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ARBORS AT OHIO (16 facilities, chain avg rating 2.6★)
3/5
Health inspection rating (on-site)
inspected Apr 17, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.77
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 34 inspection findings. Open the full record below to read every finding.
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584
The facility did not help residents arrange transportation to and from x-ray and imaging services. · from a complaint F-0778
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint F-0760
View all 34 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 30, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Jun 30, 2026 | D · Potential for more than minimal harm, isolated | The facility did not help residents arrange transportation to and from x-ray and imaging services. · from a complaint · F-0778 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Jun 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint · F-0692 |
| Jun 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Apr 17, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint · F-0558 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint · F-0697 |
| Apr 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Dec 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Dec 22, 2022 | E · Potential for more than minimal harm, pattern | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805 |
| Dec 22, 2022 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Dec 22, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Dec 22, 2022 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Dec 22, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Dec 22, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Dec 22, 2022 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Dec 22, 2022 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Dec 22, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have policies on smoking. · F-0926 |
| Feb 27, 2020 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Feb 27, 2020 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 27, 2020 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Feb 27, 2020 | D · Potential for more than minimal harm, isolated | The facility did not have an agreement with an approved laboratory to provide lab services, even though it doesn't offer lab services on site. · F-0772 |
| Feb 27, 2020 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 9).
All citationsSerious citations (G–L)
2020
All citations: 5
Serious citations (G–L): 0
2022
All citations: 9
Serious citations (G–L): 0
2023
All citations: 3
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 0
2025
All citations: 12
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 5 | 0 | E |
| 2022 | 9 | 0 | E |
| 2023 | 3 | 0 | D |
| 2024 | 3 | 0 | D |
| 2025 | 12 | 0 | E |
| 2026 | 2 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.77
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.54
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.26
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.77 | 3.45 | 3.95 | top 22% in Ohio; top 50% in the U.S. |
| Registered Nurse hours | 0.54 | 0.60 | 0.69 | bottom 48% in Ohio; bottom 43% in the U.S. |
| Weekend total nurse staffing | 3.26 | 3.07 | 3.50 | top 27% in Ohio; bottom 45% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.13 | 0.42 | 0.48 | bottom 1% in Ohio; bottom 3% in the U.S. |
| Total nursing staff turnover (%) | 47.4 | 48.7 | 45.8 | top 47% in Ohio; bottom 43% in the U.S. |
| RN turnover (%) | 16.7 | 43.9 | 42.9 | top 10% in Ohio; top 9% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.86, RN 0.55, weekend 3.33.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.86 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Arbors at Sylvania. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ark Opco Group, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/01/2015 |
| B&y Healthcare S Corp | Organization | 5% or Greater Indirect Ownership Interest | — | 07/01/2015 |
| B&y Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 07/01/2015 |
| Cody Healthcare S Corp | Organization | 5% or Greater Indirect Ownership Interest | — | 07/01/2015 |
| Craig Flashner 2007 Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 07/01/2015 |
| Flashner, Craig | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2015 |
| Flashner, Craig | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2015 |
| Kirk, Kristine | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/01/2016 |
| Noble Healthcare Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2015 |
| Norcross, Robert | Individual | Contracted Managing Employee | NOT APPLICABLE | 07/01/2015 |
| Norcross, Robert | Individual | Corporate Director | NOT APPLICABLE | 07/01/2015 |
| Norcross, Robert | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2015 |
| Perlstein, Yitzchok | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2015 |
| Perlstein, Yitzchok | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2015 |
| Prestige Administrative Services, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2016 |
| Rogers, Stacey | Individual | Contracted Managing Employee | NOT APPLICABLE | 07/01/2015 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Arbors at Ohio — 16 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Arbors at Woodsfield — Woodsfield, OH · overall 5/5
- Arbors West — West Jefferson, OH · overall 2/5
- Arbors at Carroll — Carroll, OH · overall 4/5
- Arbors at Delaware — Delaware, OH · overall 2/5abuse
- Arbors at Fairlawn the — Fairlawn, OH · overall 4/5
- Arbors at Gallipolis — Gallipolis, OH · overall 2/5abuse
- Arbors at Marietta — Marietta, OH · overall 2/5
- Arbors at Mifflin — Mansfield, OH · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 15 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "If my family member needs an x-ray or scan off-site, how do you get them there and back?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 47% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 16 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 43 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Kingston Health Center of Sylvania | 1.2 mi | Sylvania, OH | ★★★☆☆ | 2/5 | |
| Franciscan Care Ctr Sylvania | 1.9 mi | Toledo, OH | ★★☆☆☆ | 1/5 | SFF |
| Rosary Care Center | 2.3 mi | Sylvania, OH | ★★★☆☆ | 3/5 | |
| Lakes of Sylvania, the | 3.4 mi | Sylvania, OH | ★★★★★ | 5/5 | |
| Spring Meadows Nursing, a Villa Center | 3.8 mi | Holland, OH | ★★★☆☆ | 3/5 | |
| Otterbein Sunset House | 3.9 mi | Toledo, OH | ★★★☆☆ | 3/5 | |
| Divine Rehabilitation and Nursing at Sylvania | 3.9 mi | Sylvania, OH | ★★☆☆☆ | 1/5 | |
| Otterbein Sunset Village | 4.4 mi | Sylvania, OH | ★★☆☆☆ | 2/5 | |
| Continuing Healthcare of Toledo | 4.6 mi | Toledo, OH | ★★☆☆☆ | 2/5 | |
| Divine Rehabilitation and Nursing at Toledo | 4.8 mi | Toledo, OH | —/5 | abuseSFF | |
| Lutheran Village at Wolfcreek | 5.0 mi | Holland, OH | ★★★★☆ | 3/5 | |
| Ohio Living Swan Creek | 5.0 mi | Toledo, OH | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Lucas, OH — 34 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Astoria Place of Waterville — Waterville, OH · overall 2/5abuse
- Ayden Healthcare of Oregon — Oregon, OH · overall 2/5
- Ayden Healthcare of Toledo — Toledo, OH · overall 2/5
- Ayden Healthcare of Waterville — Waterville, OH · overall 2/5
- Concord Care Center of Toledo — Toledo, OH · overall 2/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 366060.