Florida ›Saint Cloud

Terrace of St Cloud, the

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3855 Old Canoe Creek Road, Saint Cloud, FL 34769 (opens Google Maps) · Osceola County · (407) 957-2280· 120 certified beds · avg 116 residents/day · certified since Feb 24, 1986 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5
Health inspection rating (on-site)
inspected Apr 24, 2025
3
Serious findings on record
most recent Jul 24, 2024
$8,512
Fines, last 3 years
4.19
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Dec 9, 2021 · F-0656

The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jan 5, 2022 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, isolated · Dec 9, 2021 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jan 5, 2022 (Deficient, Provider has date of correction)

▲ Actual harm, isolated · Jul 24, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Aug 24, 2024 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint F-0656

  2. D · Potential for more than minimal harm, isolated

    The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. F-0694

  3. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

View all 16 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Nov 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656
Apr 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694
Apr 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jul 24, 2024▲ G · Actual harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
May 31, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint · F-0607
Aug 24, 2023E · Potential for more than minimal harm, patternThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Aug 24, 2023E · Potential for more than minimal harm, patternThe facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. · F-0865
Aug 24, 2023D · Potential for more than minimal harm, isolatedThe facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint · F-0582
Dec 9, 2021▲ J · Immediate jeopardy, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Dec 9, 2021▲ J · Immediate jeopardy, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Dec 9, 2021E · Potential for more than minimal harm, patternThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Dec 9, 2021E · Potential for more than minimal harm, patternThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Dec 9, 2021D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Dec 9, 2021D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Dec 9, 2021D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Dec 9, 2021C · Potential for minimal harm, widespreadThe facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2021
All citations: 8
Serious citations (G–L): 2
2023
All citations: 3
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 1
2025
All citations: 3
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202182J ▲
202330E
202421G ▲
202530D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $8,512.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Jul 24, 2024Fine$8,512

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.19
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 0.59
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.82
Florida average: 3.68
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityFlorida avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.194.033.95top 27% in Florida; top 32% in the U.S.
Registered Nurse hours0.590.760.69bottom 38% in Florida; top 49% in the U.S.
Weekend total nurse staffing3.823.683.50top 27% in Florida; top 29% in the U.S.
Weekend RN hours (not acuity-adjusted)0.270.530.48bottom 17% in Florida; bottom 26% in the U.S.
Total nursing staff turnover (%)42.341.445.8bottom 49% in Florida; top 42% in the U.S.
RN turnover (%)65.246.042.9bottom 17% in Florida; bottom 15% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.79, RN 0.54, weekend 3.45.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.79 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Terrace of St Cloud, the. CMS inspection and staffing records do not tell us what this home will charge you.

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Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
SC LTC Holdings LLCOrganization5% or Greater Direct Ownership Interest100%08/04/2017
Tapia, JillIndividualIndirect Ownership InterestNOT APPLICABLE07/18/2024
Hernandez, RuthIndividualManaging Control - Governing BodyNOT APPLICABLE11/04/2024
Hernandez, RuthIndividualADP of the SNFNOT APPLICABLE11/04/2024
Roth, DanielIndividualOperational/Managerial ControlNOT APPLICABLE07/18/2024
Roth, DanielIndividualADP of the SNFNOT APPLICABLE07/18/2024
SC LTC Holdings LLCOrganizationOperational/Managerial ControlNOT APPLICABLE12/01/2018
Subhani, NomanIndividualADP of the SNFNOT APPLICABLE10/01/2024
Tapia, JillIndividualManaging Control - Governing BodyNOT APPLICABLE07/18/2024
Tapia, JillIndividualADP of the SNFNOT APPLICABLE07/18/2024

All 10 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "Who on your staff manages IV therapy, and what training and monitoring is in place?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
  • "How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
  • "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 42% total nursing staff turnover here — who on the care team has been with you longest?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 14 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Solaris Healthcare Osceola0.5 miSaint Cloud, FL★★★★★4/5
Avante at St Cloud INC1.2 miSaint Cloud, FL★★★★☆3/5
Aviata at St Cloud1.4 miSaint Cloud, FL★★★☆☆2/5
Kissimmee Health and Rehabilitation Center6.9 miKissimmee, FL★★★★☆3/5
The Good Samaritan Society-Kissimmee Village7.6 miKissimmee, FL★★☆☆☆1/5
Terrace of Kissimmee, the7.8 miKissimmee, FL★☆☆☆☆1/5
Aviata at Kissimmee Gardens8.3 miKissimmee, FL★★★★★4/5
Kissimmee Nursing & Rehabilitation Center8.4 miKissimmee, FL★★☆☆☆2/5
Hunters Creek Nursing and Rehab Center10.9 miOrlando, FL★★★★☆3/5
Rehabilitation Center of Orlando14.3 miOrlando, FL★☆☆☆☆1/5
Solaris Healthcare Celebration15.6 miKissimmee, FL★★★☆☆3/5
Davenport Nursing and Rehab Center18.1 miDavenport, FL★★★★☆3/5

Compare this facility with the 3 closest →

All facilities in Saint Cloud →

Facility data as of CMS processing date 2026-08-01. CCN 105528.

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