Kingwood Skilled Nursing and Therapy

Name: Kingwood Skilled Nursing and Therapy
Address: 1921 Northeast 21St Street, Oklahoma City, OK, 73111, US
Telephone: 4054241449

1921 Northeast 21st Street, Oklahoma City, OK 73111 · Oklahoma County · 105 certified beds · avg 70 residents/day · certified since Jan 1, 1994

Part of chain: BRIDGES HEALTH (33 facilities, chain avg rating 3.6★)

3/5

Health inspection rating (on-site)

Serious findings on record

$15,180

Fines, last 3 years

4.62

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 21, 2026	E · Potential for harm, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
May 21, 2026	E · Potential for harm, repeated	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
May 21, 2026	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
May 21, 2026	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
May 21, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
May 21, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 11, 2024	F · Potential for harm, facility-wide	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Dec 11, 2024	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 11, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 11, 2024	E · Potential for harm, repeated	The facility did not have an agreement with an approved laboratory to provide lab services, even though it doesn't offer lab services on site.
Dec 11, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 11, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Dec 11, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Dec 11, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Dec 11, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 11, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 11, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2024	11	0	F
2026	6	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $15,180.

Date	Type	Amount / length
Dec 11, 2024	Fine	$15,180

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oklahoma avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.62	4.58	3.95	top 44% in Oklahoma; top 20% in the U.S.
Registered Nurse hours	0.87	0.41	0.69	top 2% in Oklahoma; top 23% in the U.S.
Weekend total nurse staffing	4.53	4.16	3.50	top 28% in Oklahoma; top 12% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.47	0.28	0.48	top 9% in Oklahoma; top 37% in the U.S.
Total nursing staff turnover (%)	39.0	55.5	45.8	top 11% in Oklahoma; top 34% in the U.S.
RN turnover (%)	11.1	53.6	42.9	top 4% in Oklahoma; top 4% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.44, RN 0.65, weekend 3.38. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bridges Employee Stock Ownership Trust	Organization	5% or Greater Indirect Ownership Interest	100%	12/31/2020
Bridges Esop, INC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/31/2020
Coble, William	Individual	Corporate Officer	NOT APPLICABLE	12/31/2020
Coble, William	Individual	Operational/Managerial Control	NOT APPLICABLE	12/31/2020
Deroin, Kristy	Individual	W-2 Managing Employee	NOT APPLICABLE	06/30/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure resident assessments are completed and submitted to the state on time?"
"Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"How soon after admission is a full assessment completed, and how are the findings shared with the family?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Park Place Healthcare and Rehab	0.9 mi	Oklahoma City, OK		—/5	SFF
Wildewood Skilled Nursing and Therapy	2.1 mi	Oklahoma City, OK	★★★☆☆	3/5
Mid-Del Skilled Nursing and Therapy	2.5 mi	Del City, OK	★★★★☆	4/5
Cross Timbers Nursing and Rehabilitation	4.3 mi	Midwest City, OK	★☆☆☆☆	1/5
The Wilshire Skilled Nursing and Therapy	4.4 mi	Oklahoma City, OK	★★★☆☆	3/5
South Park East	4.8 mi	Oklahoma City, OK	★★☆☆☆	1/5	abuse
Emerald Care Center Midwest	5.1 mi	Midwest City, OK	★★☆☆☆	2/5
Midwest City Post Acute & Rehab	5.3 mi	Midwest City, OK	★☆☆☆☆	2/5
Fairmont Skilled Nursing and Therapy	5.4 mi	Oklahoma City, OK	★★☆☆☆	2/5	abuse
The Lodge at Brookline	5.5 mi	Oklahoma City, OK	★★☆☆☆	2/5
Northwest Nursing Center	5.6 mi	Oklahoma City, OK	★★☆☆☆	2/5
North Winds Living Center	6.0 mi	Oklahoma City, OK	★★☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in Oklahoma City →

Facility data as of CMS processing date 2026-08-01. CCN 375155.

The Care File

Visit checklist — Kingwood Skilled Nursing and Therapy

1921 Northeast 21st Street, Oklahoma City, OK 73111 · 4054241449

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $15,180

Questions for the administrator:

☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 375155 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)