John L. Levitow Health Care Center

287 West St, Rocky Hill, CT 06067 (opens Google Maps) · Capitol County · (860) 616-3700· 125 certified beds · avg 85 residents/day · certified since Mar 4, 2020 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Feb 25, 2025

Serious findings on record

Fines, last 3 years

6.29

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.

Feb 25, 2025E · Potential for more than minimal harm, pattern
The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. F-0676
Feb 25, 2025E · Potential for more than minimal harm, pattern
The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. F-0679
Feb 25, 2025E · Potential for more than minimal harm, pattern
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. F-0804

View all 15 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Feb 25, 2025	E · Potential for more than minimal harm, pattern	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · F-0676
Feb 25, 2025	E · Potential for more than minimal harm, pattern	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679
Feb 25, 2025	E · Potential for more than minimal harm, pattern	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804
Feb 25, 2025	D · Potential for more than minimal harm, isolated	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561
Feb 25, 2025	D · Potential for more than minimal harm, isolated	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580
Feb 25, 2025	D · Potential for more than minimal harm, isolated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Feb 25, 2025	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Feb 16, 2023	E · Potential for more than minimal harm, pattern	The facility did not verify that its nurse aides had completed their required training, or did not retrain aides who had been out of nurse aide work for 2 years. · F-0729
Feb 16, 2023	D · Potential for more than minimal harm, isolated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609
Feb 16, 2023	D · Potential for more than minimal harm, isolated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610
Feb 16, 2023	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Feb 16, 2023	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Jan 31, 2020	D · Potential for more than minimal harm, isolated	The facility did not provide routine dental care and 24-hour emergency dental care for residents. · F-0790
Jan 31, 2020	C · Potential for minimal harm, widespread	The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. · F-0576
Jan 31, 2020	B · Potential for minimal harm, pattern	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. · F-0838

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 7).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2020

2023

2025

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2020	3	D
2023	5	E
2025	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityConnecticut averageU.S. average

Total nurse staffing (hours per resident per day)

6.29

3.80

3.95

Registered Nurse hours

1.74

0.70

0.69

Weekend total nurse staffing

5.60

3.43

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Connecticut avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.29	3.80	3.95	top 1% in Connecticut; top 3% in the U.S.
Registered Nurse hours	1.74	0.70	0.69	top 4% in Connecticut; top 3% in the U.S.
Weekend total nurse staffing	5.60	3.43	3.50	top 1% in Connecticut; top 3% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.14	0.46	0.48	top 4% in Connecticut; top 4% in the U.S.
Total nursing staff turnover (%)	12.0	37.4	45.8	top 1% in Connecticut; top 1% in the U.S.
RN turnover (%)	3.7	38.6	42.9	top 1% in Connecticut; top 2% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.61, RN 1.55, weekend 5.00.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.61 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for John L. Levitow Health Care Center. CMS inspection and staffing records do not tell us what this home will charge you.

Regional context: $525.78/day — Connecticut statewide average for a semi-private nursing-facility room, September 30, 2025. This is a historical regional figure, not this facility's price or a prediction. View the OPM source.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Government - State

Owner / manager	Type	Role	Stake	Since
State of Connecticut	Organization	5% or Greater Direct Ownership Interest	100%	03/04/2020
Celtic Consulting LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/21/2019
Mortensen, Eric	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2019
Mortensen, Eric	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2019
Nelson, Laura	Individual	Operational/Managerial Control	NOT APPLICABLE	09/14/2018
Nelson, Laura	Individual	ADP of the SNF	NOT APPLICABLE	09/14/2018
State of Connecticut	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2025
Welch, Ronald	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/02/2023
Welch, Ronald	Individual	Operational/Managerial Control	NOT APPLICABLE	06/02/2023
Welch, Ronald	Individual	ADP of the SNF	NOT APPLICABLE	06/02/2023

All 10 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you confirm each aide's training and certification before they start caring for residents?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 12% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 80 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
60 West	0.6 mi	Rocky Hill, CT	★★★★★	5/5
Apple Rehab Rocky Hill	1.1 mi	Rocky Hill, CT	★★☆☆☆	2/5
Maple View Health & Rehabilitation Center	1.6 mi	Rocky Hill, CT	★★★★★	5/5
Pilgrim Manor	3.6 mi	Cromwell, CT	★★★★★	4/5
Autumn Lake Healthcare at Cromwell	3.6 mi	Cromwell, CT	★★★★☆	3/5
Bel-Air Manor Nursing & Rehabilitation Center	4.3 mi	Newington, CT	★★★☆☆	3/5
Apple Rehab Cromwell	4.4 mi	Cromwell, CT	★★☆☆☆	2/5
Jefferson House	4.4 mi	Newington, CT	★★★★★	4/5
Civita Care Center at Newington	4.5 mi	Newington, CT	★☆☆☆☆	1/5	abuse
Civita Care Center at Salmon Brook	5.1 mi	Glastonbury, CT	★☆☆☆☆	1/5
Portland Care & Rehab Centre, INC	5.2 mi	Portland, CT	★★★★★	4/5
Avery Nursing Home/Noble Building	6.2 mi	Hartford, CT	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Capitol, CT — 65 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Ledgecrest Health Care Center — Kensington, CT · overall 4/5
Livewell Connecticut — Plantsville, CT · overall 5/5
Manchester Rehabilitation and Healthcare Center — Manchester, CT · overall 5/5
Mansfield Center for Nursing and Rehabilitation — Storrs Mansfield, CT · overall 2/5
Marlborough Health & Rehabilitation Center — Marlborough, CT · overall 3/5abuse
McLean Health Center — Simsbury, CT · overall 5/5
Monsignor Bojnowski Manor, INC — New Britain, CT · overall 3/5abuse

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Rocky Hill →

Facility data as of CMS processing date 2026-08-01. CCN 075443.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — John L. Levitow Health Care Center

287 West St, Rocky Hill, CT 06067 · (860) 616-3700

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you confirm each aide's training and certification before they start caring for residents?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 12% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 075443 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)