Heritage Pointe of Huntington

Name: Heritage Pointe of Huntington
Address: 1180 WEST 500 NORTH, Huntington, IN, 46750, US
Telephone: 2603552750

1180 West 500 North, Huntington, IN 46750 · Huntington County · 78 certified beds · avg 74 residents/day · certified since Jul 27, 2001

Abuse citation flag (CMS)

The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.38

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Mar 10, 2026 · F-0600 · triggered by a complaint

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Mar 23, 2026 (Deficient, Provider has date of correction)

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 10, 2026	▲ G · Actual harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Feb 11, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Feb 11, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Feb 11, 2026	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Feb 11, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 11, 2026	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Feb 11, 2026	D · Potential for harm, one-off	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Oct 20, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 3, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 3, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jan 3, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 3, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jan 3, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 23, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Feb 26, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Feb 26, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2024	3	0	D
2025	6	0	E
2026	7	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.38	3.42	3.95	top 9% in Indiana; top 27% in the U.S.
Registered Nurse hours	0.54	0.62	0.69	bottom 47% in Indiana; bottom 44% in the U.S.
Weekend total nurse staffing	4.00	3.01	3.50	top 7% in Indiana; top 23% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.41	0.47	0.48	top 48% in Indiana; top 46% in the U.S.
Total nursing staff turnover (%)	38.2	45.9	45.8	top 27% in Indiana; top 32% in the U.S.
RN turnover (%)	45.5	40.4	42.9	bottom 40% in Indiana; bottom 43% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.33, RN 0.54, weekend 3.96. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Adams County Memorial Hospital	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/2022
Blue Management Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2024
Borne-Bauman, Candice	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/01/2022
Borne-Bauman, Candice	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2022
Boxell, Jeffery	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Boxell, Jeffery	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2025
Brothers, Alfred	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Carmer, Toni	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Conner, Steven	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Evergreen Services Group Topco LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2025
Fenstermacher, Marlene	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
First Bank of Berne	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Flueckiger, Russell	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/01/2022
Flueckiger, Russell	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2022
Forvis Mazars, LLP	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Forvis Mazars, LLP	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2025
Fullbright, Shelly	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Healthcare Therapy Services INC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Hoy, Marcelline	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Jones, Jeffery	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"Who is your infection preventionist, and what training do they have?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Waters of Huntington Skilled Nursing Facility, the	2.5 mi	Huntington, IN	★★☆☆☆	1/5
Hickory Creek at Huntington	2.5 mi	Huntington, IN	★★★★★	4/5
Envive of Huntington	2.5 mi	Huntington, IN	★★☆☆☆	2/5
Markle Health & Rehabilitation	11.0 mi	Markle, IN	★★★★★	5/5
Majestic Care of West Allen	14.9 mi	Fort Wayne, IN	★★★★☆	3/5
Timbercrest Church of the Brethren Home	15.4 mi	North Manchester, IN	★★★★☆	3/5
Peabody Retirement Community	15.4 mi	North Manchester, IN	★★★☆☆	2/5
Heritage Pointe of Warren	15.6 mi	Warren, IN	★★★★☆	4/5
Coventry Meadows	17.2 mi	Fort Wayne, IN	★★★★★	5/5
Waters of Columbia City Skilled Nursing Facility	17.3 mi	Columbia City, IN	★★★☆☆	2/5
Sage Bluff Health and Rehab Center	17.3 mi	Fort Wayne, IN	★★★☆☆	4/5
Autumn Ridge Rehabilitation Centre	17.3 mi	Wabash, IN	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Huntington →

Facility data as of CMS processing date 2026-08-01. CCN 155692.

The Care File

Visit checklist — Heritage Pointe of Huntington

1180 West 500 North, Huntington, IN 46750 · 2603552750

Health inspection rating 2/5 · CMS overall 2/5 · ▲ FEDERAL ABUSE CITATION FLAG· Fines (3y): $0

Most serious findings on record:

▲ Mar 10, 2026 (F-0600, Actual harm, one-off): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "Who is your infection preventionist, and what training do they have?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155692 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)