Heritage Pointe of Warren
801 N Huntington Ave, Warren, IN 46792 · Huntington County · 119 certified beds · avg 90 residents/day · certified since Jun 18, 2002
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (11)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 13, 2026 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Apr 13, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 13, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 13, 2026 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Apr 13, 2026 | D · Potential for harm, one-off | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Jun 13, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Feb 26, 2025 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Feb 26, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Feb 26, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 11, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Mar 11, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | D |
| 2025 | 4 | 0 | D |
| 2026 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.22 | 3.42 | 3.95 | top 11% in Indiana; top 32% in the U.S. |
| Registered Nurse hours | 0.57 | 0.62 | 0.69 | top 49% in Indiana; bottom 47% in the U.S. |
| Weekend total nurse staffing | 3.92 | 3.01 | 3.50 | top 8% in Indiana; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.47 | 0.48 | top 50% in Indiana; top 48% in the U.S. |
| Total nursing staff turnover (%) | 41.5 | 45.9 | 45.8 | top 37% in Indiana; top 40% in the U.S. |
| RN turnover (%) | 46.7 | 40.4 | 42.9 | bottom 36% in Indiana; bottom 41% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.43, RN 0.60, weekend 4.12. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Who owns this facility
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Adams County Memorial Hospital | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Blue Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Borne-Bauman, Candice | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2022 |
| Borne-Bauman, Candice | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Boxell, Jeffery | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Boxell, Jeffery | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2025 |
| Brothers, Alfred | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Carmer, Toni | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Conner, Steven | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Evergreen Services Group Topco LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Fenstermacher, Marlene | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| First Bank of Berne | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2022 |
| Flueckiger, Russell | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2022 |
| Flueckiger, Russell | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Forvis Mazars, LLP | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Forvis Mazars, LLP | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Fullbright, Shelly | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Healthcare Therapy Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Healthcare Therapy Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Hoy, Marcelline | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Markle Health & Rehabilitation | 10.8 mi | Markle, IN | ★★★★★ | 5/5 | |
| Waters of Huntington Skilled Nursing Facility, the | 13.1 mi | Huntington, IN | ★★☆☆☆ | 1/5 | |
| Hickory Creek at Huntington | 13.1 mi | Huntington, IN | ★★★★★ | 4/5 | |
| Envive of Huntington | 13.2 mi | Huntington, IN | ★★☆☆☆ | 2/5 | |
| River Terrace Health Care Center | 13.8 mi | Bluffton, IN | ★★★★★ | 5/5 | |
| Christian Care Retirement Community | 15.2 mi | Bluffton, IN | ★★★★★ | 4/5 | |
| Rolling Meadows Health Care Center | 15.5 mi | La Fontaine, IN | ★★★★★ | 5/5 | |
| Heritage Pointe of Huntington | 15.6 mi | Huntington, IN | ★★☆☆☆ | 2/5 | abuse |
| Aperion Care Marion LLC | 15.8 mi | Marion, IN | ★★☆☆☆ | 1/5 | abuse |
| Miller's Merry Manor | 15.9 mi | Marion, IN | ★★★☆☆ | 3/5 | |
| University Nursing Center | 16.2 mi | Upland, IN | ★★☆☆☆ | 1/5 | abuse |
| Twin City Health Care | 16.3 mi | Gas City, IN | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 155705.