Heartland Rehabilitation and Care Center

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.71, RN 0.34, weekend 3.31.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.71 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 8 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Southern Administrative Services — 35 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Highland Court, a Rehabilitation and Resident Care — Marshall, AR · overall 5/5
• Lake Village Rehabilitation and Care Center — Lake Village, AR · overall 3/5
• Ouachita Nursing and Rehabilitation Center — Camden, AR · overall 3/5abuse
• Ozark Nursing and Rehab — Ozark, AR · overall 5/5
• Pleasant Valley Rehabilitation and Nursing — Little Rock, AR · overall 4/5
• Pocahontas Healthcare and Rehabilitation Center — Pocahontas, AR · overall 3/5
• River Ridge Rehabilitation and Care Center — Wynne, AR · overall 3/5
• Rogers Health and Rehabilitation Center — Rogers, AR · overall 3/5

Listed by state, then facility name — not a ranking. Showing 8 of the 34 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Could I join residents for a meal to see the food quality and temperature for myself?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
• "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
• "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
• "How do you coordinate and monitor care for residents who receive dialysis?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Arkansas midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 51% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Benton →