Arabella Health & Wellness of Pensacola

Name: Arabella Health & Wellness of Pensacola
Address: 1717 W AVERY ST, Pensacola, FL, 32501, US
Telephone: 8504342355

1717 W Avery St, Pensacola, FL 32501 · Escambia County · 118 certified beds · avg 90 residents/day · certified since Mar 1, 1989

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.99

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 4, 2026	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 4, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
May 4, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 4, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
May 4, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 4, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 26, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Feb 20, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Feb 20, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 30, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Nov 30, 2023	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 30, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 6).

Year	Citations	Worst severity that year
2023	3	D
2025	2	D
2026	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.99	4.03	3.95	top 39% in Florida; top 40% in the U.S.
Registered Nurse hours	0.55	0.76	0.69	bottom 30% in Florida; bottom 45% in the U.S.
Weekend total nurse staffing	3.71	3.68	3.50	top 34% in Florida; top 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.27	0.53	0.48	bottom 16% in Florida; bottom 25% in the U.S.
Total nursing staff turnover (%)	55.3	41.4	45.8	bottom 17% in Florida; bottom 24% in the U.S.
RN turnover (%)	77.8	46.0	42.9	bottom 6% in Florida; bottom 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.49, RN 0.48, weekend 3.25. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
		Ownership Data Not Available

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Gulf Valor Rehabilitation by Harborview	0.9 mi	Pensacola, FL	★★★★☆	4/5
Coral Bay at Pensacola, LLC	1.5 mi	Pensacola, FL	★☆☆☆☆	1/5
Pensacola Nursing & Rehabilitation Center	3.0 mi	Pensacola, FL	★★☆☆☆	2/5
Havens at Pensacola, the	3.4 mi	Pensacola, FL	★★★★☆	4/5
Bayside Health and Rehabilitation Center	5.5 mi	Pensacola, FL	★★★★★	5/5
Specialty Health and Rehabilitation Center	5.7 mi	Pensacola, FL	★★★★☆	4/5
Olive Branch Health and Rehabilitation Center	5.8 mi	Pensacola, FL	★★★★☆	4/5
Solaris Healthcare Pensacola	6.0 mi	Pensacola, FL	★★★★★	5/5
Life Care Center of Pensacola	6.0 mi	Pensacola, FL	★★★★★	5/5
De Luna Health and Rehabilitation Center	7.4 mi	Pensacola, FL	★★★★★	5/5
Willowbrooke Court at Azalea Trace	7.6 mi	Pensacola, FL	★★★★★	5/5
Arcadia Health and Rehabilitation Center	7.6 mi	Pensacola, FL	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Pensacola →

Facility data as of CMS processing date 2026-08-01. CCN 105628.

The Care File

Visit checklist — Arabella Health & Wellness of Pensacola

1717 W Avery St, Pensacola, FL 32501 · 8504342355

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105628 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)