How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.59, RN 1.43, weekend 5.14.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.59 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Showing 20 of 24 parties CMS has on file for this facility; 4 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Trilogy Health Services — 123 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Novi Lakes Health Campus — Novi, MI · overall 5/5
• Orchard Grove Health Campus — Romeo, MI · overall 5/5
• Shelby Crossing Health Campus — Shelby Townhip, MI · overall 5/5
• Stonegate Health Campus — Lapeer, MI · overall 3/5
• The Oaks at Battle Creek — Battle Creek, MI · overall 4/5
• The Oaks at Belmont — Belmont, MI · overall 5/5
• The Oaks at Byron Center — Byron Center, MI · overall 5/5
• The Oaks at Jamestown — Hudsonville, MI · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 122 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
• "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
• "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
• "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How do you coordinate hospice care, and can residents stay here while receiving it?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "The ownership record on file lists 24 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Muskegon →