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Hale Ola Kino by Arcadia
1314 Kalakaua Ave Second Floor, Hon, HI 96826 (opens Google Maps) · Honolulu County · (808) 983-4444· 32 certified beds · avg 30 residents/day · certified since Mar 24, 2023 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Feb 21, 2025
0
Serious findings on record
$0
Fines, last 3 years
5.72
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 24 inspection findings. Open the full record below to read every finding.
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688
View all 24 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Feb 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Feb 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Feb 21, 2025 | D · Potential for more than minimal harm, isolated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Feb 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726 |
| Mar 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806 |
| Mar 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699 |
| Feb 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Feb 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Feb 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Feb 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Feb 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Feb 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Feb 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Feb 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (9 → 6).
All citationsSerious citations (G–L)
2023
All citations: 9
Serious citations (G–L): 0
2024
All citations: 9
Serious citations (G–L): 0
2025
All citations: 6
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 0 | E |
| 2024 | 9 | 0 | E |
| 2025 | 6 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityHawaii averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.72
Hawaii average: 4.77
U.S. average: 3.95
Registered Nurse hours
This facility: 1.60
Hawaii average: 1.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.84
Hawaii average: 4.23
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Hawaii avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.72 | 4.77 | 3.95 | top 17% in Hawaii; top 6% in the U.S. |
| Registered Nurse hours | 1.60 | 1.64 | 0.69 | top 49% in Hawaii; top 4% in the U.S. |
| Weekend total nurse staffing | 4.84 | 4.23 | 3.50 | top 22% in Hawaii; top 8% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.83 | 1.33 | 0.48 | bottom 10% in Hawaii; top 10% in the U.S. |
| Total nursing staff turnover (%) | 13.2 | 36.4 | 45.8 | top 7% in Hawaii; top 1% in the U.S. |
| RN turnover (%) | 10.0 | 31.5 | 42.9 | top 5% in Hawaii; top 4% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.51, RN 1.54, weekend 4.67.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.51 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Hale Ola Kino by Arcadia. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arcadia Community Services | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/01/2022 |
| Arcadia Elder Services | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/01/2022 |
| Arcadia Elder Services | Organization | ADP of the SNF | NOT APPLICABLE | 02/27/2025 |
| Bunn, Andrew | Individual | Corporate Director | NOT APPLICABLE | 11/01/2022 |
| Chang, Corlis | Individual | Corporate Director | NOT APPLICABLE | 11/01/2022 |
| Koehl, Albert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Komagome, Bree | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2023 |
| Komagome, Bree | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2023 |
| Lai, Vivian | Individual | Corporate Officer | NOT APPLICABLE | 07/27/2022 |
| Lai, Vivian | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2022 |
| Magana, Raoul | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Popham, David | Individual | Corporate Director | NOT APPLICABLE | 11/01/2022 |
| Reichhardt, Laura | Individual | Corporate Director | NOT APPLICABLE | 11/01/2022 |
| Reinker, Kent | Individual | Corporate Director | NOT APPLICABLE | 11/01/2022 |
| Salon, Roselle | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/16/2024 |
| Salon, Roselle | Individual | ADP of the SNF | NOT APPLICABLE | 08/16/2024 |
| Sayin, Lucas | Individual | Corporate Director | NOT APPLICABLE | 11/01/2022 |
| Schulberg, Suzie | Individual | Corporate Officer | NOT APPLICABLE | 07/27/2022 |
| Schulberg, Suzie | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2022 |
| Sinnaduray, Rushan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
Showing 20 of 23 parties CMS has on file for this facility; 3 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 13% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 23 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 25 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Oahu Care Facility | 0.2 mi | Honolulu, HI | ★★★★★ | 3/5 | |
| Islands Skilled Nursing & Rehabilitation | 0.2 mi | Honolulu, HI | ★☆☆☆☆ | 1/5 | SFF |
| Arcadia Retirement Residence | 0.5 mi | Honolulu, HI | ★★★★☆ | 3/5 | |
| Kalakaua Gardens | 0.7 mi | Honolulu, HI | ★★☆☆☆ | 2/5 | |
| Hale Nani Rehabilitation and Nursing Center | 1.2 mi | Honolulu, HI | —/5 | SFF | |
| 15 Craigside | 2.4 mi | Honolulu, HI | ★★★★★ | 5/5 | |
| Leahi Hospital | 2.4 mi | Honolulu, HI | ★★★★★ | 4/5 | |
| The Care Center of Honolulu | 2.4 mi | Honolulu, HI | ★★☆☆☆ | 2/5 | |
| Maunalani Nursing and Rehabilitation Center | 2.6 mi | Honolulu, HI | ★★★★★ | 4/5 | |
| Palolo Chinese Home | 2.7 mi | Honolulu, HI | ★★☆☆☆ | 2/5 | |
| The Ching Villas | 2.7 mi | Honolulu, HI | ★★★★☆ | 3/5 | |
| Kuakini Geriatric Care, INC | 2.7 mi | Honolulu, HI | ★☆☆☆☆ | 1/5 | SFF |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Honolulu, HI — 27 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Harry and Jeanette Weinberg Care Center — Kaneohe, HI · overall 5/5
- Hi'olani Care Center at Kahala Nui — Honolulu, HI · overall 5/5
- Ka Punawai Ola — Kapolei, HI · overall 3/5
- Kulana Malama — Ewa Beach, HI · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 125069.
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