15 Craigside
15 Craigside Place, Honolulu, HI 96817 · Honolulu County · 45 certified beds · avg 45 residents/day · certified since Jul 6, 2012
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 23, 2025 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Jun 23, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jun 23, 2025 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Jun 23, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 25, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2025 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Hawaii avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.94 | 4.77 | 3.95 | top 37% in Hawaii; top 14% in the U.S. |
| Registered Nurse hours | 1.95 | 1.64 | 0.69 | top 20% in Hawaii; top 2% in the U.S. |
| Weekend total nurse staffing | 4.34 | 4.23 | 3.50 | top 37% in Hawaii; top 15% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.41 | 1.33 | 0.48 | top 24% in Hawaii; top 2% in the U.S. |
| Total nursing staff turnover (%) | 13.0 | 36.4 | 45.8 | top 5% in Hawaii; top 1% in the U.S. |
| RN turnover (%) | 5.6 | 31.5 | 42.9 | top 1% in Hawaii; top 2% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.53, RN 1.79, weekend 3.98. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arcadia Community Services | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/30/2010 |
| Arcadia Elder Services | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2009 |
| Arcadia Elder Services | Organization | ADP of the SNF | NOT APPLICABLE | 09/04/2025 |
| Bunn, Andrew | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2020 |
| Bunn, Andrew | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Chang, Corlis | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2017 |
| Chang, Corlis | Individual | Corporate Director | NOT APPLICABLE | 01/01/2017 |
| Ho'okano, Keleka | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2015 |
| Ho'okano, Keleka | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
| Koehl, Albert | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2024 |
| Koehl, Albert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Komagome, Bree | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/26/2016 |
| Komagome, Bree | Individual | ADP of the SNF | NOT APPLICABLE | 09/26/2016 |
| Lai, Vivian | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| Lai, Vivian | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2019 |
| Magana, Raoul | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Magana, Raoul | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Okamoto, Lauren | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2021 |
| Okamoto, Lauren | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2021 |
| Popham, David | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Care Center of Honolulu | 0.0 mi | Honolulu, HI | ★★☆☆☆ | 2/5 | |
| The Ching Villas | 0.4 mi | Honolulu, HI | ★★★★☆ | 3/5 | |
| Liliha Healthcare Center | 0.6 mi | Honolulu, HI | ★★★☆☆ | 2/5 | |
| Kuakini Geriatric Care, INC | 0.7 mi | Honolulu, HI | ★☆☆☆☆ | 1/5 | SFF |
| Maluhia | 0.8 mi | Honolulu, HI | ★★★★★ | 5/5 | |
| Hale Nani Rehabilitation and Nursing Center | 1.2 mi | Honolulu, HI | —/5 | SFF | |
| Nuuanu Hale | 1.3 mi | Honolulu, HI | ★★☆☆☆ | 2/5 | |
| Arcadia Retirement Residence | 2.0 mi | Honolulu, HI | ★★★★☆ | 3/5 | |
| Avalon Care Center - Honolulu, LLC | 2.0 mi | Honolulu, HI | ★★☆☆☆ | 1/5 | |
| Oahu Care Facility | 2.2 mi | Honolulu, HI | ★★★★★ | 3/5 | |
| Islands Skilled Nursing & Rehabilitation | 2.2 mi | Honolulu, HI | ★☆☆☆☆ | 1/5 | SFF |
| Kalakaua Gardens | 2.3 mi | Honolulu, HI | ★★☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 125063.