The Willows at Citation

Name: The Willows at Citation
Address: 1376 Silver Springs Drive, Lexington, KY, 40511, US
Telephone: 8592770320

1376 Silver Springs Drive, Lexington, KY 40511 · Fayette County · 54 certified beds · avg 51 residents/day · certified since Jun 4, 2014

Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.86

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 26, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Nov 4, 2021	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 4, 2021	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 2).

Year	Citations	Serious (G–L)	Worst severity that year
2021	7	0	E
2025	2	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Kentucky avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.86	3.71	3.95	top 27% in Kentucky; top 45% in the U.S.
Registered Nurse hours	1.17	0.74	0.69	top 8% in Kentucky; top 10% in the U.S.
Weekend total nurse staffing	3.70	3.27	3.50	top 19% in Kentucky; top 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.10	0.53	0.48	top 5% in Kentucky; top 4% in the U.S.
Total nursing staff turnover (%)	38.5	46.4	45.8	top 24% in Kentucky; top 32% in the U.S.
RN turnover (%)	46.2	41.8	42.9	bottom 36% in Kentucky; bottom 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.04, RN 1.22, weekend 3.88. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Trilogy Management Services LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/01/2026
Bailey, Adam	Individual	Operational/Managerial Control	NOT APPLICABLE	02/27/2023
Bailey, Adam	Individual	ADP of the SNF	NOT APPLICABLE	10/14/2025
Barney, Leigh	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/01/2019
Barney, Leigh	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	06/16/2026
Corbin, Kathy	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2023
Davis, David	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/21/2017
Fightmaster, Lisa	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2023
Trilogy Management Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/03/2026
Wiemann, Charlotte	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2025
Wiemann, Charlotte	Individual	ADP of the SNF	NOT APPLICABLE	11/04/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Homestead Post Acute	3.5 mi	Lexington, KY	★★★★☆	3/5
Pine Meadows Post Acute	3.7 mi	Lexington, KY	★★☆☆☆	3/5
Lexington Country Place	4.1 mi	Lexington, KY	★☆☆☆☆	1/5
Cambridge Nursing & Rehabilitation Center	4.1 mi	Lexington, KY	★★☆☆☆	2/5
The Willows at Hamburg	4.7 mi	Lexington, KY	★★★☆☆	2/5
Lexington Premier Nursing & Rehab	5.8 mi	Lexington, KY	★☆☆☆☆	1/5
Mayfair Manor	5.9 mi	Lexington, KY	★☆☆☆☆	1/5
Bluegrass Care & Rehabilitation Center	7.1 mi	Lexington, KY	★★★★☆	4/5
Sayre Christian Village Nursing Home	7.7 mi	Lexington, KY	★☆☆☆☆	2/5
The Willows at Fritz Farm	7.8 mi	Lexington, KY	★★★☆☆	3/5
Hartland Park Health & Rehabilitation	8.0 mi	Lexington, KY	★☆☆☆☆	1/5
Signature Healthcare of Georgetown	8.9 mi	Georgetown, KY	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Lexington →

Facility data as of CMS processing date 2026-08-01. CCN 185474.

The Care File

Visit checklist — The Willows at Citation

1376 Silver Springs Drive, Lexington, KY 40511 · 8592770320

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 185474 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)