Fountains Rehabilitation at Mill Cove

9960 Atrium Way, Jacksonville, FL 32225 (opens Google Maps) · Duval County · (904) 724-4001· 84 certified beds · avg 83 residents/day · certified since Sep 13, 1996 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

3/5

Health inspection rating (on-site)

inspected Feb 12, 2026

Serious findings on record

Fines, last 3 years

3.90

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.

Feb 12, 2026F · Potential for more than minimal harm, widespread
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
Feb 12, 2026E · Potential for more than minimal harm, pattern
The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. F-0582
Feb 12, 2026E · Potential for more than minimal harm, pattern
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

View all 15 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Feb 12, 2026	F · Potential for more than minimal harm, widespread	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Feb 12, 2026	E · Potential for more than minimal harm, pattern	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582
Feb 12, 2026	E · Potential for more than minimal harm, pattern	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Feb 12, 2026	D · Potential for more than minimal harm, isolated	The facility required residents to give up Medicare or Medicaid benefits or pay privately as a condition of moving in, or failed to tell residents which types of care it does not provide. Both practices are against the rules. · F-0620
Feb 12, 2026	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Feb 12, 2026	D · Potential for more than minimal harm, isolated	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685
Feb 12, 2026	D · Potential for more than minimal harm, isolated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732
Feb 12, 2026	D · Potential for more than minimal harm, isolated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908
Apr 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645
Apr 11, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Apr 28, 2022	D · Potential for more than minimal harm, isolated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Apr 28, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Apr 28, 2022	D · Potential for more than minimal harm, isolated	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693
Apr 28, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Apr 28, 2022	D · Potential for more than minimal harm, isolated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 8).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2022

2024

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2022	5	D
2024	2	D
2026	8	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityFlorida averageU.S. average

Total nurse staffing (hours per resident per day)

3.90

4.03

3.95

Registered Nurse hours

0.66

0.76

0.69

Weekend total nurse staffing

3.47

3.68

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.90	4.03	3.95	top 48% in Florida; top 44% in the U.S.
Registered Nurse hours	0.66	0.76	0.69	bottom 48% in Florida; top 41% in the U.S.
Weekend total nurse staffing	3.47	3.68	3.50	bottom 42% in Florida; top 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.46	0.53	0.48	top 49% in Florida; top 39% in the U.S.
Total nursing staff turnover (%)	41.6	41.4	45.8	top 49% in Florida; top 41% in the U.S.
RN turnover (%)	38.5	46.0	42.9	top 35% in Florida; top 44% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.74, RN 0.63, weekend 3.33.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.74 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Fountains Rehabilitation at Mill Cove. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Atrium Master Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/16/2020
Atrium SNF Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/16/2020
BHP Services	Organization	5% or Greater Indirect Ownership Interest	—	06/16/2020
Sofia, Lisa	Individual	Corporate Officer	NOT APPLICABLE	09/01/2020
Wierzba, Kyle	Individual	W-2 Managing Employee	NOT APPLICABLE	09/01/2020

All 5 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Do you accept Medicaid from day one, and will you put in writing that no private payment is required as a condition of admission?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"Where do you post your daily staffing numbers, and can I see today's?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"

Also worth asking anywhere

"Your weekend nurse staffing is reported below the Florida midpoint — how does the weekend schedule differ from a weekday?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 42% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 42 within 20 miles)

Facility	Distance	City	Overall	Inspection
First Coast Health and Rehabilitation Center	2.2 mi	Jacksonville, FL	★★★★☆	4/5
Fleet Landing	2.2 mi	Atlantic Beach, FL	★★★★★	5/5
Dolphin Pointe Health Care Center	2.3 mi	Jacksonville, FL	★★★☆☆	3/5
University Crossing	4.3 mi	Jacksonville, FL	★★★★☆	4/5
Vivo Healthcare University	4.6 mi	Jacksonville, FL	★★★★☆	3/5
Riverwood Center	4.9 mi	Jacksonville, FL	★★☆☆☆	2/5
Aviata at Jacksonville	5.8 mi	Jacksonville, FL	★★★☆☆	3/5
Regents Park of Jacksonville	5.9 mi	Jacksonville, FL	★★★★☆	4/5
Palm Garden of Jacksonville	6.0 mi	Jacksonville, FL	★★★☆☆	3/5
Woodland Grove Healthcare & Rehabilitation Center	6.0 mi	Jacksonville, FL	★★★★★	5/5
North Bank Center for Rehabilitation and Healing	6.6 mi	Jacksonville, FL	★★★★★	4/5
Life Care Center of Jacksonville	6.6 mi	Jacksonville, FL	★★★★★	5/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Duval, FL — 34 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Fouraker Hills Rehab and Nursing Center — Jacksonville, FL · overall 3/5
Jacksonville Nursing and Rehab Center — Jacksonville, FL · overall 5/5
Jacksonville Rehabilitation and Nursing — Jacksonville, FL · overall 2/5
Lakeside Center for Rehabilitation and Healing — Jacksonville, FL · overall 4/5
Lanier Rehabilitation Center — Jacksonville, FL · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Jacksonville →

Facility data as of CMS processing date 2026-08-01. CCN 105927.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Fountains Rehabilitation at Mill Cove

9960 Atrium Way, Jacksonville, FL 32225 · (904) 724-4001

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Do you accept Medicaid from day one, and will you put in writing that no private payment is required as a condition of admission?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "Your weekend nurse staffing is reported below the Florida midpoint — how does the weekend schedule differ from a weekday?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 42% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105927 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)