How to file a complaint about care →
No fines or payment denials in the published 3-year window.
901 Suncook Valley Highway, Epsom, NH 03234 (opens Google Maps) · Merrimack County · (603) 736-4772· 108 certified beds · avg 97 residents/day · certified since Feb 1, 1997 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not keep residents' personal and medical information private and confidential. F-0583
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 12, 2026 | E · Potential for more than minimal harm, pattern | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 4, 2025 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 4, 2025 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
Citations from standard inspections increased between the last two inspection cycles (2 → 8).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | D |
| 2025 | 2 | 0 | F |
| 2026 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.22 | 4.11 | 3.95 | bottom 26% in New Hampshire; bottom 22% in the U.S. |
| Registered Nurse hours | 0.55 | 0.82 | 0.69 | bottom 18% in New Hampshire; bottom 44% in the U.S. |
| Weekend total nurse staffing | 2.86 | 3.67 | 3.50 | bottom 26% in New Hampshire; bottom 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.51 | 0.55 | 0.48 | bottom 47% in New Hampshire; top 32% in the U.S. |
| Total nursing staff turnover (%) | 41.7 | 44.1 | 45.8 | top 42% in New Hampshire; top 41% in the U.S. |
| RN turnover (%) | 33.3 | 40.9 | 42.9 | top 28% in New Hampshire; top 33% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.26, RN 0.55, weekend 2.90.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.26 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Epsom Healthcare Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Esnh LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2022 |
| JPNH LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2022 |
| NH3 Opco Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/01/2022 |
| Pepper, Yehuda | Individual | 5% or Greater Indirect Ownership Interest | — | 09/01/2022 |
| Schwarcz, Elliot | Individual | 5% or Greater Indirect Ownership Interest | — | 09/01/2022 |
| Bishop, Tammy | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/28/2022 |
| Dwight Mortgage Trust LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 09/01/2022 |
| Matera Health LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2022 |
| Pepper, Yehuda | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2022 |
| Schwarcz, Elliot | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2022 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Havenwood-Heritage Heights | 7.7 mi | Concord, NH | ★★☆☆☆ | 2/5 | |
| Harris Hill Center, Genesis Healthcare | 9.1 mi | Concord, NH | ★★☆☆☆ | 2/5 | |
| Presidential Oaks | 10.0 mi | Concord, NH | ★★★☆☆ | 2/5 | |
| Pleasant View Center | 10.4 mi | Concord, NH | —/5 | SFF | |
| Hackett Hill Healthcare Center | 14.8 mi | Manchester, NH | ★★☆☆☆ | 1/5 | |
| Courville at Manchester | 16.5 mi | Manchester, NH | ★★☆☆☆ | 1/5 | SFF |
| Saint Teresa Rehabilitation & Nursing Center | 16.8 mi | Manchester, NH | ★★☆☆☆ | 2/5 | |
| Mount Carmel Rehabilitation and Nursing Center | 16.8 mi | Manchester, NH | ★★★★☆ | 4/5 | |
| Merrimack County Nursing Home | 16.8 mi | Boscawen, NH | ★★★☆☆ | 2/5 | |
| Maple Leaf Health Care Center | 17.0 mi | Manchester, NH | ★★★★★ | 5/5 | |
| Villa Crest Nursing and Retirement Center | 17.0 mi | Manchester, NH | ★★★★☆ | 4/5 | |
| St Joseph Residence | 17.1 mi | Manchester, NH | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Merrimack, NH — 7 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 305080.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details