Emerald Nursing and Rehabilitation Center
4200 Washington St, Hollywood, FL 33021 · Broward County · 240 certified beds · avg 206 residents/day · certified since Sep 21, 1984
Part of chain: VENTURA SERVICES (14 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (32)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 11, 2025 | F · Potential for harm, facility-wide | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Jun 11, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 11, 2025 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 1, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Mar 7, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Mar 7, 2024 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Mar 7, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Mar 7, 2024 | D · Potential for harm, one-off | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. |
| Mar 7, 2024 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Mar 7, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 7, 2024 | D · Potential for harm, one-off | The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not provide residents with enough to drink, or with drinks matching their needs and preferences, to keep them properly hydrated. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (7 → 13).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 11 | 0 | D |
| 2024 | 8 | 0 | D |
| 2025 | 13 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
10 fines totaling $71,943.
| Date | Type | Amount / length |
|---|---|---|
| Feb 20, 2024 | Fine | $4,938 |
| Feb 12, 2024 | Fine | $4,938 |
| Jan 22, 2024 | Fine | $14,814 |
| Jan 8, 2024 | Fine | $4,938 |
| Jan 2, 2024 | Fine | $4,587 |
| Dec 11, 2023 | Fine | $13,762 |
| Nov 6, 2023 | Fine | $11,645 |
| Oct 10, 2023 | Fine | $3,147 |
| Oct 2, 2023 | Fine | $2,823 |
| Sep 11, 2023 | Fine | $6,351 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.50 | 4.03 | 3.95 | bottom 15% in Florida; bottom 37% in the U.S. |
| Registered Nurse hours | 0.84 | 0.76 | 0.69 | top 31% in Florida; top 25% in the U.S. |
| Weekend total nurse staffing | 3.11 | 3.68 | 3.50 | bottom 7% in Florida; bottom 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.74 | 0.53 | 0.48 | top 18% in Florida; top 14% in the U.S. |
| Total nursing staff turnover (%) | 29.5 | 41.4 | 45.8 | top 21% in Florida; top 13% in the U.S. |
| RN turnover (%) | 47.8 | 46.0 | 42.9 | bottom 46% in Florida; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.73, RN 0.89, weekend 3.31. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Agrp 2011 Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 09/29/2023 |
| Deborah Philipson 2011 Family Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 09/29/2023 |
| Hillcrest Opco Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/29/2023 |
| Philipson Family Limited Liability Company, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 09/29/2023 |
| Agrp 2011 Trust | Organization | Trustee of the SNF | NOT APPLICABLE | 09/29/2023 |
| Agrp 2011 Trust | Organization | ADP of the SNF | NOT APPLICABLE | 09/29/2023 |
| Bengio, Jacob | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/29/2023 |
| Deborah Philipson 2011 Family Trust | Organization | Trustee of the SNF | NOT APPLICABLE | 09/29/2023 |
| Deborah Philipson 2011 Family Trust | Organization | ADP of the SNF | NOT APPLICABLE | 09/29/2023 |
| Fong, Alexander | Individual | ADP of the SNF | NOT APPLICABLE | 09/29/2023 |
| Paritzky, Jeremie | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/29/2023 |
| Philipson Family Limited Liability Company, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/29/2023 |
| Philipson, Bent | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/15/2025 |
| Philipson, Gabrielle | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/15/2025 |
| Philipson, Raquel | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/15/2025 |
| Reiz, Jason | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/12/2023 |
| Reiz, Jason | Individual | ADP of the SNF | NOT APPLICABLE | 11/12/2023 |
| Richards Mitchell & Cross Pa | Organization | ADP of the SNF | NOT APPLICABLE | 09/29/2023 |
| Ventura Services - Florida, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/29/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Kindred Hospital South Florida Hollywood | 2.6 mi | Hollywood, FL | ★★★★☆ | 3/5 | |
| Golfcrest Nursing Center | 2.9 mi | Hollywood, FL | ★★★☆☆ | 3/5 | |
| Palm Garden of Aventura | 3.2 mi | North Miami Beach, FL | ★★★★☆ | 4/5 | |
| Sierra Lakes Nursing & Rehabilitation Center | 3.4 mi | Miami, FL | ★☆☆☆☆ | 1/5 | |
| Westlake Nursing and Rehab Center | 3.6 mi | Dania Beach, FL | ★★★☆☆ | 3/5 | |
| Gardens Nursing and Rehab Center | 3.7 mi | Miami, FL | ★★☆☆☆ | 1/5 | abuseSFF |
| Alexander "sandy" Nininger State Veterans Nursing | 4.2 mi | Pembroke Pines, FL | ★★★☆☆ | 2/5 | |
| Regents Park at Aventura | 4.3 mi | Aventura, FL | ★★☆☆☆ | 2/5 | |
| VI at Aventura | 4.5 mi | Aventura, FL | ★★★★★ | 5/5 | |
| Memorial Manor | 4.8 mi | Pembroke Pines, FL | ★★★★★ | 4/5 | |
| North Beach Healthcare and Rehabilitation Center | 5.2 mi | North Miami Beach, FL | ★★☆☆☆ | 1/5 | |
| Aventura Rehab and Nursing Center | 5.4 mi | North Miami Beach, FL | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 105495.