4459 Bailey Avenue, Amherst, NY 14226 (opens Google Maps) · Erie County · (716) 835-2543· 92 certified beds · avg 81 residents/day · certified since Jan 9, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Abuse citation flag (CMS)
Part of chain: ELDERWOOD (17 facilities, chain avg rating 2.5★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, isolated · Dec 15, 2023 · F-0678
The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Feb 1, 2024 (Deficient, Provider has date of correction)
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688
The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. F-0759
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 4, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Apr 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Apr 18, 2025 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Apr 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jan 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Dec 15, 2023 | ▲ J · Immediate jeopardy, isolated | The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · F-0678 |
| Dec 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Dec 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| May 3, 2022 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| May 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| May 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 4 | 0 | E |
| 2023 | 3 | 1 | J ▲ |
| 2025 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $25,262.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Dec 15, 2023 | Fine | $25,262 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.08 | 3.58 | 3.95 | top 22% in New York; top 36% in the U.S. |
| Registered Nurse hours | 0.77 | 0.68 | 0.69 | top 24% in New York; top 30% in the U.S. |
| Weekend total nurse staffing | 3.48 | 3.13 | 3.50 | top 25% in New York; top 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.48 | 0.48 | top 41% in New York; top 48% in the U.S. |
| Total nursing staff turnover (%) | 57.4 | 40.3 | 45.8 | bottom 13% in New York; bottom 20% in the U.S. |
| RN turnover (%) | 53.8 | 39.8 | 42.9 | bottom 21% in New York; bottom 30% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.80, RN 0.72, weekend 3.24.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.80 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Elderwood at Amherst. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cole, Warren | Individual | 5% or Greater Direct Ownership Interest | 50% | 10/14/2011 |
| Rubin, Jeffrey | Individual | 5% or Greater Direct Ownership Interest | 50% | 10/14/2011 |
| Cole, Warren | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/14/2011 |
| Harris, Ann | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/07/2021 |
| Rubin, Jeffrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/14/2011 |
All 5 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Elderwood — 17 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 16 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Safire Rehabilitation of Northtowns, L L C | 0.9 mi | Tonawanda, NY | ★☆☆☆☆ | 1/5 | |
| Beechwood Health Care Center, INC. | 3.1 mi | Getzville, NY | ★★★★★ | 5/5 | |
| Comprehensive Rehabilitation and Nursing Center at | 3.3 mi | Williamsville, NY | ★☆☆☆☆ | 1/5 | |
| Williamsville Suburban, L L C | 3.3 mi | Williamsville, NY | ★☆☆☆☆ | 1/5 | |
| Schofield Residence | 3.4 mi | Kenmore, NY | ★★★★☆ | 4/5 | |
| Terrace View Long Term Care Facility | 3.5 mi | Buffalo, NY | ★★★☆☆ | 2/5 | abuse |
| McAuley Residence | 3.6 mi | Kenmore, NY | ★★★★★ | 5/5 | |
| St Catherine Laboure Health Care Center | 3.7 mi | Buffalo, NY | ★★★★★ | 5/5 | |
| Humboldt House Rehabilitation and Nursing Center | 4.2 mi | Buffalo, NY | ★★☆☆☆ | 1/5 | abuseSFF |
| Degraff Memorial Hospital-Skilled Nursing Facility | 4.2 mi | North Tonawanda, NY | ★★★☆☆ | 3/5 | |
| Elderwood at Williamsville | 4.4 mi | Williamsville, NY | ★★☆☆☆ | 2/5 | |
| Canterbury Woods | 4.9 mi | Williamsville, NY | ★★★☆☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Erie, NY — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335056.
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