Canterbury Woods
725 Renaissance Drive, Williamsville, NY 14221 · Erie County · 50 certified beds · avg 41 residents/day · certified since Aug 2, 1999 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 8, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jan 8, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Jan 8, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jan 8, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 8, 2025 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jun 2, 2023 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Jun 2, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 30, 2021 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Dec 30, 2021 | B · Minimal risk, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 2 | 0 | D |
| 2023 | 2 | 0 | E |
| 2025 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.28 | 3.58 | 3.95 | top 3% in New York; top 10% in the U.S. |
| Registered Nurse hours | 0.83 | 0.68 | 0.69 | top 19% in New York; top 25% in the U.S. |
| Weekend total nurse staffing | 4.63 | 3.13 | 3.50 | top 4% in New York; top 10% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.41 | 0.48 | 0.48 | top 39% in New York; top 46% in the U.S. |
| Total nursing staff turnover (%) | 54.4 | 40.3 | 45.8 | bottom 17% in New York; bottom 26% in the U.S. |
| RN turnover (%) | 66.7 | 39.8 | 42.9 | bottom 8% in New York; bottom 15% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.48, RN 0.70, weekend 3.93. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5
Who owns this facility
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Anderson, Karla | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/23/2024 |
| Andrysiak, Sabrina | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/28/2013 |
| Barillari, Sandy | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/07/2019 |
| Belter, Paul | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Belter, Paul | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
| Berthiaume, Bridgitte | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/04/2022 |
| Bodkin, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2013 |
| Bodkin, John | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2013 |
| Bonadio & Co LLP | Organization | ADP of the SNF | NOT APPLICABLE | 02/02/2015 |
| Brims, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| Carballada, Gregory | Individual | Corporate Director | NOT APPLICABLE | 01/01/2015 |
| Carballada, Gregory | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2015 |
| CCRC Actuaries, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2001 |
| Congi, Charles | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/05/2021 |
| Demarco, Isadore | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/12/2008 |
| Demarco, Isadore | Individual | ADP of the SNF | NOT APPLICABLE | 05/12/2008 |
| Ech&a Services Organization, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Episcopal Church Home and Affiliates, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/06/1995 |
| Erie County Industrial Development Agency | Organization | ADP of the SNF | NOT APPLICABLE | 07/29/2025 |
| Frederick, Rhonda | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Elderwood at Williamsville | 0.6 mi | Williamsville, NY | ★★☆☆☆ | 2/5 | |
| Comprehensive Rehabilitation and Nursing Center at | 2.6 mi | Williamsville, NY | ★☆☆☆☆ | 1/5 | |
| Beechwood Health Care Center, INC. | 2.8 mi | Getzville, NY | ★★★★★ | 5/5 | |
| Harris Hill Nursing Facility, L L C | 3.3 mi | Williamsville, NY | ★★★★★ | 4/5 | |
| Williamsville Suburban, L L C | 3.3 mi | Williamsville, NY | ★☆☆☆☆ | 1/5 | |
| Elderwood at Amherst | 4.9 mi | Amherst, NY | ★★☆☆☆ | 2/5 | abuse |
| Safire Rehabilitation of Northtowns, L L C | 5.6 mi | Tonawanda, NY | ★☆☆☆☆ | 1/5 | |
| Brothers of Mercy Nursing & Rehabilitation Center | 6.7 mi | Clarence, NY | ★★★☆☆ | 3/5 | |
| Terrace View Long Term Care Facility | 7.3 mi | Buffalo, NY | ★★★☆☆ | 2/5 | abuse |
| Elderwood at Lancaster | 7.4 mi | Lancaster, NY | ★★★☆☆ | 2/5 | |
| Degraff Memorial Hospital-Skilled Nursing Facility | 7.4 mi | North Tonawanda, NY | ★★★☆☆ | 3/5 | |
| Elderwood at Cheektowaga | 7.5 mi | Cheektowaga, NY | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
All facilities in Williamsville →
Facility data as of CMS processing date 2026-08-01. CCN 335816.