Terrace View Long Term Care Facility
462 Grider Street, Buffalo, NY 14215 · Erie County · 390 certified beds · avg 378 residents/day · certified since May 25, 1982 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Abuse citation flag (CMS)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 17, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 15, 2026 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Dec 31, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Feb 27, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 17, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Dec 31, 2025 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Aug 26, 2024 | F · Potential for harm, facility-wide | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Aug 26, 2024 | E · Potential for harm, repeated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Aug 26, 2024 | E · Potential for harm, repeated | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. |
| Aug 26, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 26, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Dec 18, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Nov 1, 2022 | E · Potential for harm, repeated | The facility did not have enough support staff to safely and effectively run its food and nutrition service. |
| Nov 1, 2022 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Nov 1, 2022 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Nov 1, 2022 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Nov 1, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Nov 1, 2022 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 1, 2022 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Nov 1, 2022 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 12, 2020 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Feb 12, 2020 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 2 | 0 | D |
| 2022 | 8 | 0 | E |
| 2023 | 1 | 0 | D |
| 2024 | 5 | 0 | F |
| 2025 | 1 | 1 | G ▲ |
| 2026 | 1 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $30,843.
| Date | Type | Amount / length |
|---|---|---|
| Dec 31, 2025 | Fine | $30,843 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.70 | 3.58 | 3.95 | top 9% in New York; top 18% in the U.S. |
| Registered Nurse hours | 0.97 | 0.68 | 0.69 | top 12% in New York; top 17% in the U.S. |
| Weekend total nurse staffing | 4.18 | 3.13 | 3.50 | top 7% in New York; top 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.63 | 0.48 | 0.48 | top 20% in New York; top 20% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 40.3 | 45.8 | — |
| RN turnover (%) | 0.0 | 39.8 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.28, RN 0.89, weekend 3.81. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bennett, Ronald | Individual | Corporate Director | NOT APPLICABLE | 12/17/2017 |
| Blue, Mark | Individual | Corporate Director | NOT APPLICABLE | 01/25/2022 |
| Fishkin, Darby | Individual | Corporate Director | NOT APPLICABLE | 11/03/2015 |
| Hanson, Sharon | Individual | Corporate Director | NOT APPLICABLE | 01/26/2016 |
| Hoffert, Michael | Individual | Corporate Director | NOT APPLICABLE | 05/11/2009 |
| O'Brien, Christopher | Individual | Corporate Director | NOT APPLICABLE | 01/09/2018 |
| O'Donnell, John | Individual | Corporate Director | NOT APPLICABLE | 01/25/2022 |
| Persico, Jennifer | Individual | Corporate Director | NOT APPLICABLE | 01/09/2018 |
| Pointer, Kinzer | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Quatroche, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 11/03/2015 |
| Russi, Eugenio | Individual | Corporate Director | NOT APPLICABLE | 01/09/2018 |
| Seaman, Michael | Individual | Corporate Director | NOT APPLICABLE | 02/07/2012 |
| Swiatkowski, Jonathan | Individual | Corporate Officer | NOT APPLICABLE | 01/06/2020 |
| Wilson, Nicolette | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/01/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How is your kitchen staffed, and have meals ever been delayed because of staffing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Humboldt House Rehabilitation and Nursing Center | 1.0 mi | Buffalo, NY | ★★☆☆☆ | 1/5 | abuseSFF |
| St Catherine Laboure Health Care Center | 1.0 mi | Buffalo, NY | ★★★★★ | 5/5 | |
| Delaware Oaks Center for Rehabilitation and Nursin | 2.1 mi | Buffalo, NY | ★★☆☆☆ | 2/5 | abuse |
| Buffalo Center for Rehabilitation and Nursing | 2.3 mi | Buffalo, NY | ★☆☆☆☆ | 1/5 | abuse |
| Highpointe on Michigan Health Care Facility | 2.5 mi | Buffalo, NY | ★★☆☆☆ | 1/5 | abuse |
| Elderwood at Amherst | 3.5 mi | Amherst, NY | ★★☆☆☆ | 2/5 | abuse |
| Ellicott Center for Rehabilitation and Nursing | 3.7 mi | Buffalo, NY | ★☆☆☆☆ | 1/5 | |
| Safire Rehabilitation of Northtowns, L L C | 3.8 mi | Tonawanda, NY | ★☆☆☆☆ | 1/5 | |
| Williamsville Suburban, L L C | 4.3 mi | Williamsville, NY | ★☆☆☆☆ | 1/5 | |
| McAuley Residence | 4.6 mi | Kenmore, NY | ★★★★★ | 5/5 | |
| Comprehensive Rehabilitation and Nursing Center at | 4.8 mi | Williamsville, NY | ★☆☆☆☆ | 1/5 | |
| Elderwood at Cheektowaga | 4.9 mi | Cheektowaga, NY | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335650.