The Lighthouse at Lakeside Village

Name: The Lighthouse at Lakeside Village
Address: 17600 Arbor Street, Omaha, NE, 68130, US
Telephone: 4027170200

17600 Arbor Street, Omaha, NE 68130 · Douglas County · 54 certified beds · avg 47 residents/day · certified since May 26, 2009

Part of chain: IMMANUEL (3 facilities, chain avg rating 4.7★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.49

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 27, 2026	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
May 27, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Mar 12, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 12, 2025	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Mar 12, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 12, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 12, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 4, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 4, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 4, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 21, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 21, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 21, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 5).

Year	Citations	Worst severity that year
2023	3	D
2024	3	D
2025	5	F
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Nebraska avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.49	4.33	3.95	top 11% in Nebraska; top 7% in the U.S.
Registered Nurse hours	1.47	0.72	0.69	top 2% in Nebraska; top 5% in the U.S.
Weekend total nurse staffing	4.79	3.79	3.50	top 9% in Nebraska; top 8% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.08	0.47	0.48	top 4% in Nebraska; top 5% in the U.S.
Total nursing staff turnover (%)	47.4	48.7	45.8	bottom 49% in Nebraska; bottom 43% in the U.S.
RN turnover (%)	18.2	44.1	42.9	top 14% in Nebraska; top 12% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.31, RN 1.42, weekend 4.64. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Alloway, Cindy	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Balluff, Mary	Individual	Corporate Director	NOT APPLICABLE	07/01/2024
Bear, Scott	Individual	Contracted Managing Employee	NOT APPLICABLE	11/13/2017
Bear, Scott	Individual	Corporate Officer	NOT APPLICABLE	11/13/2017
Bear, Scott	Individual	Operational/Managerial Control	NOT APPLICABLE	11/13/2017
Benson, Ellsworth	Individual	Corporate Director	NOT APPLICABLE	05/14/2020
Bergman-Evans, Brenda	Individual	Corporate Director	NOT APPLICABLE	07/01/2022
Bothof, John	Individual	Corporate Director	NOT APPLICABLE	07/01/2023
Bothof, John	Individual	Corporate Officer	NOT APPLICABLE	07/01/2024
Bullock, Steve	Individual	Corporate Director	NOT APPLICABLE	07/01/2020
Burns, Randal	Individual	Corporate Director	NOT APPLICABLE	05/14/2020
Carmel-Cooper, Bianca	Individual	W-2 Managing Employee	NOT APPLICABLE	11/01/2022
Cress, Allen	Individual	W-2 Managing Employee	NOT APPLICABLE	10/01/2022
Friedlund, Danny	Individual	Corporate Director	NOT APPLICABLE	07/01/2021
Gurley, Eric	Individual	Contracted Managing Employee	NOT APPLICABLE	04/05/2013
Gurley, Eric	Individual	Corporate Director	NOT APPLICABLE	04/05/2013
Gurley, Eric	Individual	Corporate Officer	NOT APPLICABLE	04/05/2013
Gurley, Eric	Individual	Operational/Managerial Control	NOT APPLICABLE	04/05/2013
Hawlik, Teresa	Individual	Corporate Director	NOT APPLICABLE	07/01/2024
Howerter, Scott	Individual	Corporate Director	NOT APPLICABLE	05/14/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you make sure resident assessments are completed and submitted to the state on time?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Newport House	2.5 mi	Omaha, NE	★★★★★	3/5
Brookestone Meadows Rehabilitation and Care Center	2.5 mi	Elkhorn, NE	★★★★★	5/5
Brookestone Village	2.9 mi	Omaha, NE	★★★★★	4/5
The Banyan at Montclair	3.3 mi	Omaha, NE		—/5	SFF
Hillcrest Millard LLC	3.5 mi	Omaha, NE	★☆☆☆☆	2/5
Rose Blumkin Jewish Home	3.9 mi	Omaha, NE	★★★★★	4/5
Life Care Center of Elkhorn	4.3 mi	Elkhorn, NE	★☆☆☆☆	1/5
Good Samaritan Society - Millard	4.4 mi	Omaha, NE	★★★★☆	4/5
Old Mill Rehabilitation	5.8 mi	Omaha, NE	★★★☆☆	3/5
Adept Nursing & Rehab of Gretna	7.6 mi	Gretna, NE	★★☆☆☆	2/5
Emerald Nursing & Rehabilitation Mercy	8.4 mi	Omaha, NE	★☆☆☆☆	1/5	SFF
Brookestone of Papillion	9.3 mi	Papillion, NE	★★★★★	5/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 285280.

The Care File

Visit checklist — The Lighthouse at Lakeside Village

17600 Arbor Street, Omaha, NE 68130 · 4027170200

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 285280 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)