Georgia ›Decatur

Crossings at East Lake of Journey LLC, the

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304 Fifth Avenue, Decatur, GA 30030 (opens Google Maps) · De Kalb County · (404) 373-6231· 103 certified beds · avg 94 residents/day · certified since Sep 1, 1989 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: JOURNEY HEALTHCARE (32 facilities, chain avg rating 1.9★)

2/5
Health inspection rating (on-site)
inspected Jan 14, 2026
3
Serious findings on record
most recent Oct 4, 2023
$53,565
Fines, last 3 years
2.16
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Oct 4, 2023 · F-0656

The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Nov 28, 2023 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, isolated · Oct 4, 2023 · F-0695

The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Why it matters: Mistakes in breathing care can quickly become life-threatening for residents who depend on oxygen or equipment.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Nov 28, 2023 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, isolated · Oct 4, 2023 · F-0835

The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.

Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Nov 28, 2023 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 29 inspection findings. Open the full record below to read every finding.

  1. F · Potential for more than minimal harm, widespread

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint F-0880

  2. D · Potential for more than minimal harm, isolated

    The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. F-0558

  3. D · Potential for more than minimal harm, isolated

    The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. F-0644

View all 29 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jan 14, 2026F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Jan 14, 2026D · Potential for more than minimal harm, isolatedThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Jan 14, 2026D · Potential for more than minimal harm, isolatedThe facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644
Jan 14, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Jan 14, 2026D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Aug 20, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656
Aug 20, 2025D · Potential for more than minimal harm, isolatedThe facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint · F-0693
Aug 20, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Mar 7, 2025E · Potential for more than minimal harm, patternThe facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint · F-0925
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint · F-0558
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint · F-0561
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint · F-0641
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · from a complaint · F-0688
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Oct 4, 2023▲ J · Immediate jeopardy, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Oct 4, 2023▲ J · Immediate jeopardy, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Oct 4, 2023▲ J · Immediate jeopardy, isolatedThe facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · F-0835
Oct 4, 2023F · Potential for more than minimal harm, widespreadThe facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607
Oct 4, 2023F · Potential for more than minimal harm, widespreadThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Oct 4, 2023F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Oct 4, 2023E · Potential for more than minimal harm, patternThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Oct 4, 2023D · Potential for more than minimal harm, isolatedThe facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554
Oct 4, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Oct 4, 2023D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Oct 4, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 5).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 11
Serious citations (G–L): 3
2025
All citations: 13
Serious citations (G–L): 0
2026
All citations: 5
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
2023113J ▲
2025130E
202650F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

3 fines totaling $53,565.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Feb 20, 2024Fine$3,798
Jan 30, 2024Fine$9,116
Oct 4, 2023Fine$40,651

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityGeorgia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 2.16
Georgia average: 3.54
U.S. average: 3.95
Registered Nurse hours
This facility: 0.24
Georgia average: 0.50
U.S. average: 0.69
Weekend total nurse staffing
This facility: 1.97
Georgia average: 3.09
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityGeorgia avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)2.163.543.95bottom 1% in Georgia; bottom 1% in the U.S.
Registered Nurse hours0.240.500.69bottom 10% in Georgia; bottom 4% in the U.S.
Weekend total nurse staffing1.973.093.50bottom 2% in Georgia; bottom 2% in the U.S.
Weekend RN hours (not acuity-adjusted)0.310.350.48top 45% in Georgia; bottom 35% in the U.S.
Total nursing staff turnover (%)18.046.045.8top 1% in Georgia; top 2% in the U.S.
RN turnover (%)20.044.542.9top 11% in Georgia; top 13% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.07, RN 0.34, weekend 2.80.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.07 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Crossings at East Lake of Journey LLC, the. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
3 Bees Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Ajoj Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Bees Family Irrevocable TrustOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Blue Ocean TrustOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Journey Ox Ga Healthcare Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Journey Ox of Ga LLCOrganizationDirect Ownership InterestNOT APPLICABLE11/01/2024
McGuinness, BernardIndividualIndirect Ownership InterestNOT APPLICABLE11/01/2024
Shasam Family TrustOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Shasam Holdings LLCOrganizationIndirect Ownership InterestNOT APPLICABLE11/01/2024
Baker, D'naeIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2024
Baker, D'naeIndividualADP of the SNFNOT APPLICABLE11/01/2024
Bilbo, RichardIndividualOperational/Managerial ControlNOT APPLICABLE11/20/2024
Bilbo, RichardIndividualADP of the SNFNOT APPLICABLE11/20/2024
Conrad, CameronIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2024
Conrad, CameronIndividualADP of the SNFNOT APPLICABLE11/01/2024
Forbes, GregoryIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2024
Forbes, GregoryIndividualADP of the SNFNOT APPLICABLE11/01/2024
Frinks, TerenceIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2024
Frinks, TerenceIndividualADP of the SNFNOT APPLICABLE11/01/2024
Gafford, DexterIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2024

Showing 20 of 41 parties CMS has on file for this facility; 21 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Journey Healthcare — 32 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 31 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "What were the findings behind this administration citation, and what has leadership changed since?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
  • "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
  • "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Georgia midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 18% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 41 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 55 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Pruitthealth - Virginia Park3.0 miAtlanta, GA★★★☆☆3/5
Decatur Center for Nursing and Healing LLC3.0 miDecatur, GA★★★☆☆2/5
Harborview Decatur3.1 miDecatur, GA★★★☆☆3/5
Glenwood Health Center by Harborview3.3 miDecatur, GA★☆☆☆☆1/5
Parkside at Budd Terrace Operating Company LLC3.7 miAtlanta, GA★★☆☆☆1/5
Westminster Commons4.0 miAtlanta, GA★★☆☆☆2/5abuse
A.g. Rhodes Home, INC, the4.3 miAtlanta, GA★★★☆☆3/5
Legacy Transitional Care & Rehabilitation4.3 miAtlanta, GA★☆☆☆☆1/5
Pruitthealth - Decatur4.5 miDecatur, GA★★☆☆☆2/5
A.g. Rhodes Home Wesley Woods5.0 miAtlanta, GA★★★★☆3/5
Georgia Regional Atlanta LTC5.5 miDecatur, GA★★★☆☆2/5
Terraces at Peachtree Hills Place, the6.2 miAtlanta, GA★★★★★4/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in De Kalb, GA — 18 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Decatur →

Facility data as of CMS processing date 2026-08-01. CCN 115482.

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