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Covenant Living - Windsor Park
110 Windsor Park Drive, Carol Stream, IL 60188 (opens Google Maps) · Du Page County · (630) 510-5200· 80 certified beds · avg 67 residents/day · certified since Mar 3, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: COVENANT LIVING (15 facilities, chain avg rating 4.4★)
4/5
Health inspection rating (on-site)
inspected Feb 28, 2025
2
Serious findings on record
most recent Jun 3, 2025
$0
Fines, last 3 years
3.94
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, widespread · Jul 17, 2023 · F-0610
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
▲ Immediate jeopardy, widespread · Jul 17, 2023 · F-0610
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Why it matters: When allegations aren't investigated, harm to residents can continue unchecked.
Severity (L): Immediate jeopardy to resident health or safety was cited. The scope was widespread: a systemic or pervasive problem. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jul 24, 2023 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · Jun 3, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Actual harm, isolated · Jun 3, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jun 11, 2025 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
View all 18 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 3, 2025 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Feb 28, 2025 | F · Potential for more than minimal harm, widespread | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 28, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 28, 2025 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Feb 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Feb 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Apr 19, 2024 | E · Potential for more than minimal harm, pattern | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Apr 19, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Apr 19, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Apr 19, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Apr 19, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jul 17, 2023 | ▲ L · Immediate jeopardy, widespread | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Jul 17, 2023 | F · Potential for more than minimal harm, widespread | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · F-0835 |
| Jul 17, 2023 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Jul 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Jul 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Jul 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 5).
All citationsSerious citations (G–L)
2023
All citations: 7
Serious citations (G–L): 1
2024
All citations: 5
Serious citations (G–L): 0
2025
All citations: 6
Serious citations (G–L): 1
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 1 | L ▲ |
| 2024 | 5 | 0 | E |
| 2025 | 6 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityIllinois averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.94
Illinois average: 2.99
U.S. average: 3.95
Registered Nurse hours
This facility: 1.23
Illinois average: 0.63
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.67
Illinois average: 2.67
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.94 | 2.99 | 3.95 | top 17% in Illinois; top 42% in the U.S. |
| Registered Nurse hours | 1.23 | 0.63 | 0.69 | top 8% in Illinois; top 9% in the U.S. |
| Weekend total nurse staffing | 3.67 | 2.67 | 3.50 | top 15% in Illinois; top 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.08 | 0.56 | 0.48 | top 8% in Illinois; top 5% in the U.S. |
| Total nursing staff turnover (%) | 18.3 | 44.5 | 45.8 | top 2% in Illinois; top 2% in the U.S. |
| RN turnover (%) | 20.0 | 41.8 | 42.9 | top 15% in Illinois; top 13% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.97, RN 1.23, weekend 3.70.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.97 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Covenant Living - Windsor Park. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Covenant Living Communities & Services | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/13/1985 |
| Covenant Ministries of Benevolence | Organization | 5% or Greater Indirect Ownership Interest | — | 03/13/1985 |
| The Evangelical Covenant Church of America | Organization | 5% or Greater Indirect Ownership Interest | — | 03/13/1985 |
| Covenant Living Communities & Services | Organization | ADP of the SNF | NOT APPLICABLE | 03/13/1985 |
| Creaney, Janet | Individual | Corporate Director | NOT APPLICABLE | 08/01/2023 |
| Erickson, David | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2024 |
| Erickson, David | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 04/01/2026 |
| Hoffman, Janet | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Justie, Jeannie | Individual | Corporate Officer | NOT APPLICABLE | 09/21/2020 |
| Kalheim, Cory | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2024 |
| Little, Abbie | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/11/2023 |
| Little, Abbie | Individual | ADP of the SNF | NOT APPLICABLE | 11/11/2025 |
| Means, Jennifer | Individual | Corporate Director | NOT APPLICABLE | 07/01/2025 |
| Milidrag, Sanja | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/23/2021 |
| Pipitone, Anthony | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/14/2014 |
| Pipitone, Anthony | Individual | ADP of the SNF | NOT APPLICABLE | 11/24/2025 |
| Smith, Shelly | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/18/2021 |
| Warnygora, Emily | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
All 18 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Covenant Living — 15 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Michaelsen Health Center — Batavia, IL · overall 5/5
- Three Crowns Park — Evanston, IL · overall 2/5abuse
- Covenant Village of the Great Lakes — Grand Rapids, MI · overall 4/5
- Covenant Living of Golden Valley Care & Rehab Ctr — Golden Valley, MN · overall 5/5
- Covenant Living of Keene — Keene, NH · overall 4/5
- Covenant Living at Inverness — Tulsa, OK · overall 5/5
- Covenant Shores Health Center — Mercer Island, WA · overall 5/5
- Covenant Village Care Center — Turlock, CA · overall 4/5
Listed by state, then facility name — not a ranking. Showing 8 of the 14 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 18% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 139 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Ahva Care of Winfield | 2.5 mi | Winfield, IL | ★★★★☆ | 4/5 | |
| Wheaton Village Nrsg & RHB Ctr | 2.6 mi | Wheaton, IL | ★★★☆☆ | 3/5 | |
| Wynscape Health & Rehab | 2.8 mi | Wheaton, IL | ★★★★★ | 5/5 | |
| Aperion Care West Chicago | 3.0 mi | West Chicago, IL | ★★☆☆☆ | 2/5 | abuse |
| Dupage Care Center | 3.0 mi | Wheaton, IL | ★★★★★ | 4/5 | |
| Alden Valley Ridge Rehab & HCC | 4.2 mi | Bloomingdale, IL | ★★★★★ | 4/5 | |
| West Suburban Nursing & Rehab Center | 4.3 mi | Bloomingdale, IL | ★★☆☆☆ | 2/5 | abuse |
| West Chicago Living and Rehab Center | 4.4 mi | West Chicago, IL | ★☆☆☆☆ | 2/5 | abuse |
| Bella Terra Bloomingdale | 4.4 mi | Bloomingdale, IL | ★★☆☆☆ | 2/5 | abuse |
| Ignite Medical Hanover Park | 5.9 mi | Hanover Park, IL | ★★★★★ | 4/5 | |
| Abbington Vlge Nrsg & Rhb Ctr | 6.1 mi | Roselle, IL | ★★★☆☆ | 3/5 | |
| Bella Terra Lombard | 6.8 mi | Lombard, IL | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Du Page, IL — 38 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Eden Vista Burr Ridge — Burr Ridge, IL · overall 4/5
- Grove of Elmhurst, the — Elmhurst, IL · overall 1/5
- Landmark of Itasca Rehabilitation and Nursing Cent — Itasca, IL · overall 1/5abuseSFF
- Meadowbrook Manor - Naperville — Naperville, IL · overall 3/5
- Oak Trace — Downers Grove, IL · overall 5/5
- Oakwood Rehab and Nursing Center — Westmont, IL · overall 1/5abuse
- Park Place Christian Community — Elmhurst, IL · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 145606.
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