Chatham Glen Healthcare and Rehabilitation Center

16605 SE 74th Soulliere Avenue, The Villages, FL 32162 (opens Google Maps) · Marion County · (210) 338-5220· 120 certified beds · avg 111 residents/day · certified since Apr 23, 2020 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Feb 20, 2026

Serious findings on record

Fines, last 3 years

3.85

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.

Feb 20, 2026D · Potential for more than minimal harm, isolated
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
Feb 20, 2026D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
Feb 20, 2026D · Potential for more than minimal harm, isolated
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761

View all 13 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Feb 20, 2026	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Feb 20, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Feb 20, 2026	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Feb 20, 2026	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Feb 20, 2026	C · Potential for minimal harm, widespread	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign. · F-0847
Sep 19, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Sep 19, 2024	D · Potential for more than minimal harm, isolated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756
Sep 19, 2024	D · Potential for more than minimal harm, isolated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
Sep 19, 2024	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Sep 19, 2024	C · Potential for minimal harm, widespread	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732
May 25, 2023	E · Potential for more than minimal harm, pattern	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
May 25, 2023	D · Potential for more than minimal harm, isolated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640
May 25, 2023	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 5).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2023

2024

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2023	3	E
2024	5	D
2026	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityFlorida averageU.S. average

Total nurse staffing (hours per resident per day)

3.85

4.03

3.95

Registered Nurse hours

0.43

0.76

0.69

Weekend total nurse staffing

3.50

3.68

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.85	4.03	3.95	bottom 48% in Florida; top 46% in the U.S.
Registered Nurse hours	0.43	0.76	0.69	bottom 12% in Florida; bottom 26% in the U.S.
Weekend total nurse staffing	3.50	3.68	3.50	bottom 46% in Florida; top 42% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.39	0.53	0.48	bottom 39% in Florida; top 49% in the U.S.
Total nursing staff turnover (%)	47.8	41.4	45.8	bottom 33% in Florida; bottom 42% in the U.S.
RN turnover (%)	30.8	46.0	42.9	top 22% in Florida; top 30% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.44, weekend 3.62.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.99 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Chatham Glen Healthcare and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
The Villages Invesco, LLC	Organization	5% or Greater Direct Ownership Interest	90%	08/08/2017
KR Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2020
Rockefeller, Kevin	Individual	Corporate Director	NOT APPLICABLE	11/15/2017
Rockefeller, Kevin	Individual	Operational/Managerial Control	NOT APPLICABLE	11/15/2017

All 4 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"How do you keep residents' medical records accurate, complete, and secure?"

Also worth asking anywhere

"Your weekend nurse staffing is reported below the Florida midpoint — how does the weekend schedule differ from a weekday?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 48% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 18 within 20 miles)

Facility	Distance	City	Overall	Inspection
Villages Healthcare and Rehabilitation Center, the	0.2 mi	Lady Lake, FL	★★☆☆☆	2/5
Lady Lake Specialty Care Center and Rehab	1.7 mi	Lady Lake, FL	★☆☆☆☆	1/5
Freedom Pointe Health Center	3.2 mi	The Villages, FL	★★★★☆	4/5
Buffalo Crossings Healthcare & Rehabilitation Cen	6.3 mi	The Villages, FL	★★★★★	4/5
Club Healthcare and Rehabilitation Center at the V	6.6 mi	The Villages, FL	★★★☆☆	3/5
North Campus Rehabilitation and Nursing Center	7.4 mi	Leesburg, FL	★★★★☆	3/5
Avante at Leesburg, INC	7.7 mi	Leesburg, FL	★★☆☆☆	2/5
Cypress Care Center	8.1 mi	Wildwood, FL	★★☆☆☆	2/5
South Campus Care Center and Rehab	8.2 mi	Leesburg, FL	★★★☆☆	3/5
Lake Port Square Health Center	8.5 mi	Leesburg, FL	★★★☆☆	3/5
Solaris Healthcare Waterman	14.3 mi	Tavares, FL	★★★★★	4/5
Lake Eustis Healthcare and Rehabilitation Center	14.9 mi	Eustis, FL	★★☆☆☆	1/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Marion, FL — 11 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Hawthorne Center for Rehabilitation and Healing of — Ocala, FL · overall 1/5
Life Care Center of Ocala — Ocala, FL · overall 5/5
Ocala Health and Rehabilitation Center — Ocala, FL · overall 4/5
Ocala Oaks Rehabilitation Center — Ocala, FL · overall 4/5
Palm Garden of Ocala — Ocala, FL · overall 4/5
The Lodge Healthcare and Rehabilitation Center — Ocala, FL · overall 4/5
Timberridge Nursing & Rehabilitation Center — Ocala, FL · overall 3/5
Avante at Ocala, INC — Ocala, FL · overall 1/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in The Villages →

Facility data as of CMS processing date 2026-08-01. CCN 106139.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Chatham Glen Healthcare and Rehabilitation Center

16605 SE 74th Soulliere Avenue, The Villages, FL 32162 · (210) 338-5220

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Your weekend nurse staffing is reported below the Florida midpoint — how does the weekend schedule differ from a weekday?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 48% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 106139 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)