Bethel Pointe Health and Rehab

Name: Bethel Pointe Health and Rehab
Address: 3400 W COMMUNITY DR, Muncie, IN, 47304, US
Telephone: 7652892273

3400 W Community Dr, Muncie, IN 47304 · Delaware County · 114 certified beds · avg 105 residents/day · certified since Jun 30, 1994

Part of chain: TLC MANAGEMENT (20 facilities, chain avg rating 3.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.60

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 18, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jun 18, 2026	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Jun 18, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Feb 13, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 13, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 22, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Mar 21, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Mar 21, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 21, 2025	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Sep 6, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jul 12, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Jun 7, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 7, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Jun 7, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 2).

Year	Citations	Worst severity that year
2024	5	D
2025	3	D
2026	6	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.60	3.42	3.95	top 30% in Indiana; bottom 42% in the U.S.
Registered Nurse hours	0.59	0.62	0.69	top 44% in Indiana; top 50% in the U.S.
Weekend total nurse staffing	2.94	3.01	3.50	top 44% in Indiana; bottom 28% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.33	0.47	0.48	bottom 30% in Indiana; bottom 39% in the U.S.
Total nursing staff turnover (%)	46.9	45.9	45.8	bottom 45% in Indiana; bottom 45% in the U.S.
RN turnover (%)	33.3	40.4	42.9	top 35% in Indiana; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.64, RN 0.60, weekend 2.98. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Other

Owner / manager	Type	Role	Stake	Since
Riverview Hospital	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2012
Bowen, John	Individual	Corporate Officer	NOT APPLICABLE	11/11/2025
Dwight A. Ott and Gloria Ott	Organization	Trustee of the SNF	NOT APPLICABLE	04/01/2012
Friend, Jayna	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2012
Gibson, Cullen	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/16/2025
Holloway, Selina	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2012
Holloway, Selina	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2012
Hyatt, David	Individual	Corporate Officer	NOT APPLICABLE	04/01/2012
Hyatt, David	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2012
Muncie Health Care Management Company LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2012
Ott, Dwight	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/16/2025
Ott, Gary	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/16/2025
Ott, Ryan	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/16/2025
Renaissance Muncie Healthcare Operations Company, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2012
Renaissance Muncie Healthcare Operations Company, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/16/2025
Sedaghat, Vahid-David	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2012
Sedaghat, Vahid-David	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2012
Tender Loving Care Management INC	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2012
Tender Loving Care Management INC	Organization	ADP of the SNF	NOT APPLICABLE	07/16/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"Where do you post your daily staffing numbers, and can I see today's?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Brickyard Healthcare - Muncie Care Center	0.3 mi	Muncie, IN	★★★☆☆	2/5
Morrison Woods Health Campus	1.0 mi	Muncie, IN	★★★★☆	3/5
Westminster Village Muncie INC	1.5 mi	Muncie, IN	★★★★★	4/5
Woodlands the	1.7 mi	Muncie, IN	★★☆☆☆	2/5
Waters of Muncie, the	2.1 mi	Muncie, IN	★★☆☆☆	2/5
Signature Healthcare of Muncie	2.2 mi	Muncie, IN	★☆☆☆☆	1/5	abuse
Waters Edge Village	2.3 mi	Muncie, IN	★★★★☆	3/5
Brookside Care Strategies	3.6 mi	Muncie, IN		—/5	abuseSFF
Yorktown Manor	4.0 mi	Yorktown, IN	★★★★☆	4/5
Cardinal Care Strategies	5.3 mi	Muncie, IN	★☆☆☆☆	1/5	abuseSFF
Envive of Muncie	7.0 mi	Muncie, IN	★★☆☆☆	3/5
Albany Health Care & Rehabilitation Center	11.1 mi	Albany, IN	★★☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in Muncie →

Facility data as of CMS processing date 2026-08-01. CCN 155546.

The Care File

Visit checklist — Bethel Pointe Health and Rehab

3400 W Community Dr, Muncie, IN 47304 · 7652892273

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155546 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)