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No fines or payment denials in the published 3-year window.
3400 W Community Dr, Muncie, IN 47304 (opens Google Maps) · Delaware County · (765) 289-2273· 114 certified beds · avg 105 residents/day · certified since Jun 30, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: TLC MANAGEMENT (20 facilities, chain avg rating 3.8★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint F-0726
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint F-0761
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Jun 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint · F-0726 |
| Jun 18, 2026 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761 |
| Feb 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Feb 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 22, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Mar 21, 2025 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Mar 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Mar 21, 2025 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Sep 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Jul 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761 |
| Jun 7, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jun 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| Jun 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 5 | 0 | D |
| 2025 | 3 | 0 | D |
| 2026 | 6 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.60 | 3.42 | 3.95 | top 30% in Indiana; bottom 42% in the U.S. |
| Registered Nurse hours | 0.59 | 0.62 | 0.69 | top 44% in Indiana; top 50% in the U.S. |
| Weekend total nurse staffing | 2.94 | 3.01 | 3.50 | top 44% in Indiana; bottom 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.33 | 0.47 | 0.48 | bottom 30% in Indiana; bottom 39% in the U.S. |
| Total nursing staff turnover (%) | 46.9 | 45.9 | 45.8 | bottom 45% in Indiana; bottom 45% in the U.S. |
| RN turnover (%) | 33.3 | 40.4 | 42.9 | top 35% in Indiana; top 33% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.64, RN 0.60, weekend 2.98.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.64 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Bethel Pointe Health and Rehab. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Riverview Hospital | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/01/2012 |
| Bowen, John | Individual | Corporate Officer | NOT APPLICABLE | 11/11/2025 |
| Dwight A. Ott and Gloria Ott | Organization | Trustee of the SNF | NOT APPLICABLE | 04/01/2012 |
| Friend, Jayna | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2012 |
| Gibson, Cullen | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/16/2025 |
| Holloway, Selina | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2012 |
| Holloway, Selina | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2012 |
| Hyatt, David | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2012 |
| Hyatt, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2012 |
| Muncie Health Care Management Company LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2012 |
| Ott, Dwight | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/16/2025 |
| Ott, Gary | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/16/2025 |
| Ott, Ryan | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/16/2025 |
| Renaissance Muncie Healthcare Operations Company, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2012 |
| Renaissance Muncie Healthcare Operations Company, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/16/2025 |
| Sedaghat, Vahid-David | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2012 |
| Sedaghat, Vahid-David | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2012 |
| Tender Loving Care Management INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2012 |
| Tender Loving Care Management INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/16/2025 |
All 19 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain TLC Management — 20 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 19 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Brickyard Healthcare - Muncie Care Center | 0.3 mi | Muncie, IN | ★★★☆☆ | 2/5 | |
| Morrison Woods Health Campus | 1.0 mi | Muncie, IN | ★★★★☆ | 3/5 | |
| Westminster Village Muncie INC | 1.5 mi | Muncie, IN | ★★★★★ | 4/5 | |
| Woodlands the | 1.7 mi | Muncie, IN | ★★☆☆☆ | 2/5 | |
| Waters of Muncie, the | 2.1 mi | Muncie, IN | ★★☆☆☆ | 2/5 | |
| Signature Healthcare of Muncie | 2.2 mi | Muncie, IN | ★☆☆☆☆ | 1/5 | abuse |
| Waters Edge Village | 2.3 mi | Muncie, IN | ★★★★☆ | 3/5 | |
| Brookside Care Strategies | 3.6 mi | Muncie, IN | —/5 | abuseSFF | |
| Yorktown Manor | 4.0 mi | Yorktown, IN | ★★★★☆ | 4/5 | |
| Cardinal Care Strategies | 5.3 mi | Muncie, IN | ★☆☆☆☆ | 1/5 | abuseSFF |
| Envive of Muncie | 7.0 mi | Muncie, IN | ★★☆☆☆ | 3/5 | |
| Albany Health Care & Rehabilitation Center | 11.1 mi | Albany, IN | ★★☆☆☆ | 2/5 | abuse |
Facility data as of CMS processing date 2026-08-01. CCN 155546.
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