Parker Health Care & Rehabilitation Center

Name: Parker Health Care & Rehabilitation Center
Address: 359 RANDOLPH ST, Parker City, IN, 47368, US
Telephone: 7654688280

359 Randolph St, Parker City, IN 47368 · Randolph County · 89 certified beds · avg 54 residents/day · certified since Mar 1, 1993

Part of chain: TLC MANAGEMENT (20 facilities, chain avg rating 3.8★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.83

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (6)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 29, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Aug 2, 2024	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
May 23, 2022	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
May 23, 2022	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
May 23, 2022	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
May 23, 2022	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.

Inspection trend by year

Year	Citations	Worst severity that year
2022	4	D
2024	1	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.83	3.42	3.95	top 20% in Indiana; top 47% in the U.S.
Registered Nurse hours	0.65	0.62	0.69	top 35% in Indiana; top 42% in the U.S.
Weekend total nurse staffing	3.23	3.01	3.50	top 28% in Indiana; bottom 43% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.49	0.47	0.48	top 34% in Indiana; top 34% in the U.S.
Total nursing staff turnover (%)	51.4	45.9	45.8	bottom 31% in Indiana; bottom 33% in the U.S.
RN turnover (%)	27.3	40.4	42.9	top 26% in Indiana; top 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.74, RN 0.63, weekend 3.15. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Riverview Hospital	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2012
Calver, Teresa	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Durr, Angela	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2012
Durr, Angela	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2012
Dwight A. Ott and Gloria Ott	Organization	Trustee of the SNF	NOT APPLICABLE	04/01/2012
Friend, Jayna	Individual	Corporate Officer	NOT APPLICABLE	06/03/2021
Gibson, Cullen	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/02/2025
Hyatt, David	Individual	Corporate Officer	NOT APPLICABLE	04/01/2012
Hyatt, David	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2012
Ott Family Trust	Organization	Trustee of the SNF	NOT APPLICABLE	04/01/2012
Ott, Connie	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/25/2025
Ott, Dwight	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/14/2025
Ott, Gary	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/25/2025
Ott, Ryan	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/02/2025
Parker Health Care Management LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2012
Parker Healthcare Operations	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2012
Parker Healthcare Operations	Organization	ADP of the SNF	NOT APPLICABLE	11/05/2025
Suer, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2012
Suer, Robert	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2012
Tender Loving Care Management INC	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2012

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"What specific dementia training do your staff receive, and how do you handle difficult moments without medication?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Envive of Muncie	5.1 mi	Muncie, IN	★★☆☆☆	3/5
Cardinal Care Strategies	6.9 mi	Muncie, IN	★☆☆☆☆	1/5	abuseSFF
Albany Health Care & Rehabilitation Center	8.2 mi	Albany, IN	★★☆☆☆	2/5	abuse
Brookside Care Strategies	8.5 mi	Muncie, IN		—/5	abuseSFF
Waters of Muncie, the	9.9 mi	Muncie, IN	★★☆☆☆	2/5
Signature Healthcare of Muncie	10.2 mi	Muncie, IN	★☆☆☆☆	1/5	abuse
Waters Edge Village	11.0 mi	Muncie, IN	★★★★☆	3/5
Pineknoll Rehabilitation Centre	11.9 mi	Winchester, IN	★★★★☆	4/5
Bethel Pointe Health and Rehab	12.1 mi	Muncie, IN	★★★★★	4/5
Woodlands the	12.1 mi	Muncie, IN	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Parker City →

Facility data as of CMS processing date 2026-08-01. CCN 155489.

The Care File

Visit checklist — Parker Health Care & Rehabilitation Center

359 Randolph St, Parker City, IN 47368 · 7654688280

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "What specific dementia training do your staff receive, and how do you handle difficult moments without medication?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155489 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)